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Diffstat (limited to 'src')
| -rw-r--r-- | src/templates/en/help.html | 27 |
1 files changed, 11 insertions, 16 deletions
diff --git a/src/templates/en/help.html b/src/templates/en/help.html index 5a52caf..79ce49b 100644 --- a/src/templates/en/help.html +++ b/src/templates/en/help.html @@ -1,27 +1,25 @@ <h1>Frequently Asked Questions</h1> <dl> <dt>What is FixMyStreet?</dt> - <dd>FixMyStreet is a website to help people report, view, - or discuss local problems they’ve found to their local council by - simply locating them on a map. It launched in early February - 2007.</dd> + <dd>FixMyStreet is a website and app to help people report local problems they’ve found to their council.</dd> + <dt>How do I use this app?</dt> - <dd>The app will either locate you automatically or you can enter a postcode or location. You - will see a map of that area on which you can view problems already reported in that area. To - start reporting a problem scroll the map till the crosshair is over the location of the problem and - press 'Report a problem here'.</dd> + <dd>The app will attempt to locate you automatically but if it can't or you want to report + a problem elsewhere you can search by postcode or location. To start reporting a problem scroll + the map till the crosshair is over the location of the problem and press 'New Report here'. + </dd> - <dt>What happens to the information I enter?</dt> - <dd><strong>All the information you enter will be sent to the council</strong>. + <dt>What happens to the information I provide?</dt> + <dd><strong>All the information you provide will be sent to the council</strong>. The title, category and details of your report will be displayed on the website. By default your name will also be displayed on the website but you can choose to have this hidden. We will <strong>never display your email or phone number on the site</strong>.</dd> <dt>What if I want to remain anonymous?</dt> - <dd>You can opt not to have you name displayed on the website when entering your details. + <dd>If you unselect 'Show my name publicly' when entering your details then your name will not be displayed on the website. <strong>Your name, email and phone number, if you provided it, will always be sent to the council.</strong></dd> - <dt>What if I've included personal information in a report</dt> + <dt>What if I've accidentally included personal information in a report</dt> <dd>To have a report edited email <a href="mailto:support@fixmystreet.com">support@fixmystreet.com</a> with details of the report.</dd> @@ -32,10 +30,7 @@ <dt>What isn’t FixMyStreet for?</dt> <dd>FixMyStreet is not a way of getting in touch with your council for all - issues – please use FixMyStreet only for problems such as the above. We - often route problem reports via cleansing services or highways and so using - FixMyStreet for other matters may result in a delay in your report getting - to the right department.</dd> + issues – please use FixMyStreet only for problems such as the above.</dd> <dt>Is it free?</dt> <dd>The site and app are free to use, yes. FixMyStreet is run |