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+[% INCLUDE 'header.html', title = 'Help', bodyclass = 'fullwidthpage' %]
+
+<h1> Frequently Asked Questions </h1>
+
+<p>These pages are for reporting things which are broken, dirty, damaged or dumped, and need fixing, cleaning or clearing, such as the following (<a href="http://www.eastsussex.gov.uk/atoz/default.aspx?index=a">See the full list</a>):</p>
+<ul>
+    <li>abandoned vehicles
+    <li>graffiti
+    <li>flytipping and dumped rubbish
+    <li>street cleaning, such as dog fouling and street sweeping
+    <li>unlit lamp posts
+    <li>potholes
+    </ul>
+<p> Note that though most of these services are provided by East Sussex County Council, while FixMyStreet will forward some categories of issue to the appropriate District Council. </p>
+
+<dl>
+    <dt>What issues can&rsquo;t be reported here?</dt>
+    <dd><p>The following problems should be reported via
+    <a href="http://www.eastsussex.gov.uk/atoz/forms/default.aspx?index=abc">our A-Z of forms</a>:</p>
+    <ul>
+    <li>missed rubbish or recycling collections
+    <li>anti-social behaviour
+    <li>noise pollution or barking dogs
+    <li>fires and smoke/smell pollution
+    <li>proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc.
+    <li>complaining about your neighbours
+    <li>complaining or commenting about the council
+    </ul>
+
+    </dd>
+
+    <dt><a name="emergencies"></a>Reporting emergencies (Out of Hours)</dt>
+    <dd>
+    <p> Please do not report problems which present an immediate risk to life, for example missing manhole covers or a fallen lamp column. </p>
+    <p> Issues reported via the website are only actioned during office hours. 
+    If you require an Out of Hours service please ring 01323 410051
+    or see our <a href="http://www.eastsussex.gov.uk/contactus/emergencycontacts.htm">Emergency and out of hours contacts</a> list.
+    </p>
+
+    </dd>
+
+        <dt>How do I report a problem here?</dt>
+        <dd>After entering a postcode or location, you are shown
+a map of that area. You can view problems already reported in that area,
+or report ones of your own by clicking on the map at the location of
+the problem.</dd>
+        <dt>How are the problems solved?</dt>
+        <dd>They are reported directly to us so we can then resolve the problem.
+        You can also discuss the problem on the website with others if you wish.</dd>
+
+        <dt>Do you remove silly or illegal content?</dt>
+        <dd>East Sussex County Council and FixMyStreet are not responsible for the content and accuracy
+of material submitted by its users. We reserve the right to edit or remove any
+problems or updates which we consider to be inappropriate upon being informed
+by a user of the site.</dd>
+
+    <dt>Can I use FixMyStreet on my mobile?</dt>
+    <dd>
+    <p>The FixMyStreet website will already work on your mobile phone, adapting to
+    the size of your screen automatically. Using an app has some advantages, though
+	&mdash; for example, you can create a report even when you have no network 
+	connection.
+	<ul>
+	    <li>
+			<a href="https://itunes.apple.com/gb/app/fixmystreet/id297456545">FixMyStreet app for iPhone</a>		
+	    <li>
+			<a href="https://play.google.com/store/apps/details?id=org.mysociety.FixMyStreet">FixMyStreet app for Android</a>
+	    <li><em>Nokia:</em> A volunteer, Thomas Forth, has written an app available from the
+			<a href="http://store.ovi.com/content/107557">Ovi Store</a>.
+	</ul>
+    </dd>
+
+    <dt>Can I use these pages to report problems outside of the East Sussex area?</dd>
+    <dd>Yes, if you enter a postcode or address outside the borough you will be re-directed to the main FixMyStreet site that will enable you to report problems elsewhere. FixMyStreet will forward these on to the relevant council.</dd>
+
+    <dt>The site is powered by FixMyStreet, who are they?</dt>
+        <dd>FixMyStreet was built by <a href="http://www.mysociety.org/">mySociety</a>, in conjunction with the <a href="http://www.youngfoundation.org.uk/">Young Foundation</a>. 
+mySociety is the project of a registered charity which has grown out of the community of
+volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou</a>. 
+mySociety&rsquo;s primary mission is to build Internet projects which give people simple, tangible
+benefits in the civic and community aspects of their lives.
+The charity is called UK Citizens Online Democracy and is charity number 1076346. mySociety
+can be contacted by email at <a href="mailto:hello&#64;mysociety.org">hello&#64;mysociety.org</a>,
+or by post at mySociety, 483 Green Lanes, London, N13 4BS.</dd>
+
+    <dt>Why does the site use kilometres for measurements?</dt>
+    <dd>The British national
+    grid reference system, devised by Ordnance Survey (the British national
+    mapping agency) around the time of the second world war, uses eastings and
+    northings measured in metres and kilometres; the maps we use are from
+    Ordnance Survey and so this is what we use to display distances.
+    There you have it: not everything British is in miles!</dd>
+
+    <dt>Why can&rsquo;t I zoom out more on the reporting map?</dt>
+    <dd>We want to keep reports locally focused, so we restrict the ability to
+    move radically between areas. The map on <a href="/my">Your Reports</a> will let you see all
+    the reports you&rsquo;ve made, wherever they are.</dd>
+
+        <dt>I&rsquo;d like a site like this for my own location/ where&rsquo;s the "source code" to this site?</dt>
+        <dd>
+The mySociety software behind this site is open source, and available
+under the GNU Affero GPL software license. You can <a
+href="http://github.com/mysociety/fixmystreet">download the
+source code</a> and help mySociety develop it.
+You&rsquo;re welcome to use it in your own projects, although you must also
+make available the source code to any such projects.
+<a href="http://www.fiksgatami.no/">Fiksgatami</a> is an example of our code
+being used in a Norwegian version of this site.
+</dd>
+
+</dl>
+
+    <h2><a name="privacy"></a>Privacy Questions</h2>
+
+    <dl>
+        <dt>Who gets to see my email address?</dt>
+        <dd>
+<p>If you submit a problem, your details, and details of the problem, will be
+submitted to East Sussex County Council, or to the appropriate District Council, as
+appropriate. Other than the council, only people we authorise to view the
+FixMyStreet administration interface will be able to see your email address and
+they will never use it for anything other than to help administer
+FixMyStreet.</p>
+<p>We will never give or sell your email address to anyone else, unless we are
+obliged to by law. Your name will not be published anywhere unless you let us.</p>
+</dd>
+
+        <dt>What emails will you send to me?</dt>
+        <dd>We will email you when we have received your report, and when it has
+        been investigated and actioned. We will only send you emails that
+        relate to an issue you have reported.</dd>
+
+    </dl>
+
+[% INCLUDE 'footer.html' pagefooter = 'yes' %]
diff --git a/web/cobrands/eastsussex/base.scss b/web/cobrands/eastsussex/base.scss
index 581223b60..9c72a8c47 100644
--- a/web/cobrands/eastsussex/base.scss
+++ b/web/cobrands/eastsussex/base.scss
@@ -96,6 +96,7 @@ h1.main {
 
 .green-btn, input.green-btn, input.green-btn:hover {
     background: #44697d;
+    border: lighten(#44697d, 10%);
     font-weight: bold;
     font-size: 1.1em;
 }