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authorStruan Donald <struan@exo.org.uk>2018-10-23 17:01:40 +0100
committerStruan Donald <struan@exo.org.uk>2018-11-12 11:24:09 +0000
commit9e9460b8ff4bdccf9dc0166331688f2f0818b29f (patch)
tree4d07226516cfc61782d12a4f76480fb559509a88 /docs/_includes/admin-tasks-content.md
parent6c2fa7f8e55283d1595ac7f293de5266f2b8fed7 (diff)
add report_mark_private permission
Allows user's to see the inspector panel to mark reports as Private, and also to view those non-public reports. Useful for call centre staff who want to record private reports but don't need to other permissions. Fixes mysociety/fixmystreet-commercial#1213
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diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md
index 2fe85ad4c..712da5b1e 100644
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+++ b/docs/_includes/admin-tasks-content.md
@@ -250,6 +250,29 @@ were made during the period when the user was banned — these remain unsent.
</div>
+<div class="admin-task" markdown="1" id="create-reports-private">
+
+### Creating/Viewing private reports
+
+<span class="admin-task__permissions">Permissions required: User must be marked
+as staff; one or more of ‘View/Mark private reports’ and ‘Markup problem
+details’ must be ticked.</span>
+
+If a you are creating a report that has to contain information that should
+not be make public, e.g. Names and addresses, then you can create a
+Private report. This will still be visible to staff members with the
+relevant permissions and will be sent as normal but will not be visible
+to members of the public.
+
+You can also mark an existing report as private by visiting the report
+page while logged in, checking "Private" and clicking "Save Changes".
+
+In such cases, staff should make a new report just as a member of the public would — see ‘[The
+citizen’s experience](/pro-manual/citizens-experience/)'. Those with the appropriate permissions
+will see a "Private" checkbox underneath the user details which they should select.
+
+</div>
+
<div class="admin-task" markdown="1" id="correct-reporter-errors">
### Correcting reporter errors