Lade till FAQ

1 files changed, 81 insertions, 162 deletions

diff --git a/templates/web/fixamingata/faq/faq-sv.html b/templates/web/fixamingata/faq/faq-sv.html
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--- a/templates/web/fixamingata/faq/faq-sv.html
+++ b/templates/web/fixamingata/faq/faq-sv.html
@@ -3,192 +3,111 @@
 <div class="sticky-sidebar">
     <aside>
         <ul class="plain-list">
-            <li><a href="#faq">Frequently Asked Questions</a></li>
-            <li><a href="#practical">Practical Questions</a></li>
-            <li><a href="#organisation">Organisation Questions</a></li>
-            <li><a href="/privacy">Privacy and cookies</a></li>
+            <li><a href="#faq">Vanliga frågor</a></li>
+            <li><a href="#practical">Praktiska frågor</a></li>
+            <li><a href="#organisation">Organisation</a></li>
+            <li><a href="/privacy">Sekretess och kakor</a></li>
         </ul>
     </aside>
 </div>
 
-<h1><a name="faq"></a>Frequently Asked Questions</h1>
+<h1><a name="faq"></a>Vanliga frågor</h1>
     <dl>
-        <dt>What is FixMyStreet?</dt>
-        <dd>FixMyStreet is a site to help people report, view,
-or discuss local problems they&rsquo;ve found to their local council by
-simply locating them on a map. It launched in early February
-2007.</dd>
-        <dt>How do I get in touch with FixMyStreet?</dt>
-        <dd>Here&rsquo;s our <a href="/contact">contact page</a>.</dd>
-        <dt>What sort of problems should I report with FixMyStreet?</dt>
-        <dd>FixMyStreet is primarily for reporting things which are
-<strong>broken or dirty or damaged or dumped, and need fixing, cleaning
-or clearing</strong>, such as:
+        <dt>Vad är FixaMinGata?</dt>
+        <dd>FixaMinGata är en e-tjänst som hjälper människor se, diskutera och
+till kommunen rapportera problem i deras närmiljö på ett enkelt sätt genom att
+markera problemen på en karta. Tjänsten bygger på en förlaga från Storbritannien
+där tjänsten lanserades i Februari 2007. I Norge lanserades den 2011 och i
+Sverige 2013.
+</dd>
+        <dt>Hur kommer jag i kontakt med FixaMinGata?</dt>
+        <dd>Använd vårt <a href="/contact">kontaktformulär</a>.</dd>
+        <dt>Vilken typ av problem ska jag rapportera i FixaMinGata?</dt>
+        <dd>FixaMinGata är främst anpassad för att rapportera fysiska
+problem i din närmiljö, exempelvis sådant som är <strong>trasigt eller
+smutsigt, sådant som behöver underhållas, lagas, städas eller rensas</strong>,
+till exempel:
 
-    <ul><li>Abandoned vehicles
-    <li>Dog Fouling
-    <li>Flyposting or graffiti
-    <li>Flytipping or litter
-    <li>Streetcleaning, such as broken glass in a cycle lane
-    [% IF c.cobrand.moniker != 'southampton' %]
-    <li>Unlit lamposts
-    [% END %]
-    <li>Potholes
+    <ul><li>Övergivna bilar och cyklar
+    <li>Graffiti
+    <li>Netskräpning
+    <li>Gatustädning, exempelvis trasigt glas på en cykelbana
+    <li>Trasiga gatulysen
+    <li>Hål i vägar och gångbanor
     </ul>
     </dd>
 
-    <dt>What isn&rsquo;t FixMyStreet for?</dt>
-    <dd>FixMyStreet is not a way of getting in touch with [% c.cobrand.is_council ? 'the' : 'your' %] council for all
-    issues &ndash; please use FixMyStreet only for problems such as the above. We
-    often route problem reports via cleansing services or highways and so using
-    FixMyStreet for other matters may result in a delay in your report getting
-    to the right department. <strong>You will need to contact [% c.cobrand.is_council ? 'the' : 'your' %] council
-    directly for problems such as</strong>: 
+    <dt>Vad är inte FixaMinGata till för?</dt>
+    <dd>FixaMinGata är inte lämpligt för andra typer av problem än de som
+     anges ovan. Du måste kontakta din kommun eller fastighetsägare direkt för problem i stil
+     med:
 
-    <ul><li>Anti-social behaviour
-    <li>Any urgent or emergency problems
-    <li>Noise pollution or barking dogs
-    <li>Fires and smoke/smell pollution
-    <li>Missing wheelie bins or recycling boxes or missed rubbish collections
-    <li>Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc.
-    <li>Complaining about your neighbours
-    <li>Complaining about the council
-    <li>Joy riding, drug taking, animal cruelty, or other criminal activity
+    <ul>
+    <li>Brådskande och akuta problem
+    <li>Oljud i din närmiljö
+    <li>Brand och rök
+    <li>Förslag på nya vägar, farthinder, etc.
+    <li>Klaga på dina grannar
+    <li>Klaga på din kommun
+    <li>Droger, djurplågeri, stöld, eller andra kriminella aktiviteter.
     </ul>
-    <p>Councils often have direct hotlines for these sorts of issues.</p>
     </dd>
 
-        <dt>How do I use the site?</dt>
-        <dd>After entering a postcode or location, you are presented
-with a map of that area. You can view problems already reported in that area,
-or report ones of your own simply by clicking on the map at the location of
-the problem.</dd>
-        <dt>How are the problems solved?</dt>
-        <dd>They are reported to the [% IF !c.cobrand.is_council %]relevant[% END %] council by email. The
-council can then resolve the problem the way they normally would.
-Alternatively, you can discuss the problem on the website with others[% IF c.cobrand.moniker != 'southampton' %], and
-then together lobby the council to fix it, or fix it directly yourselves[% END %].</dd>
-        <dt>Is it free?</dt>
-        <dd>The site is free to use, yes. FixMyStreet is run
-by a registered charity, though, so if you want to make a contribution, <a
-href="https://secure.mysociety.org/donate/">please do</a>.</dd>
+        <dt>Hur använder jag e-tjänsten?</dt>
+        <dd>Efter att du angivit postnummer eller adress ser du en karta
+över närområdet. Du kan se de problem som redan har rapporterats, eller
+rapportera nya genom att klicka på kartan där problemet finns.
+</dd>
+        <dt>Hur löses problem?</dt>
+        <dd>Problem som rapporteras skickas till berörd kommun via epost
+eller direkt till deras datorsystem. Kommunen hanterar sedan problemet på
+det sättet de vanligen arbetar med problem, exempelvis genom att delegera
+det till rätt enhet inom kommunen som får i uppdrag att lösa problemet.
+</dd>
+        <dt>Är det gratis?</dt>
+        <dd>Den här e-tjänsten är gratis att använda. Tjänsten tillhandahålls
+av <a href="http://sambruk.se/">Föreningen Sambruk</a>, en förening för
+kommunal samverkan kring e-tjänster. Totalt ingår runt 100 kommuner och
+landsting i Sambruk.</dd>
 
-    <dt>Can I use FixMyStreet on my mobile?</dt>
+    <dt>Kan jag använda FixaMinGata på min mobil?</dt>
     <dd>
-    <p>The FixMyStreet website should work on your mobile phone, adapting to
-    the size of your screen automatically. We plan to release updated native
-    apps in the near future.
-    <ul>
-    <li><em>iPhone:</em> Our basic app from 2008 is available for download
-    on the App Store:
-    <a href="http://itunes.apple.com/gb/app/fixmystreet/id297456545">FixMyStreet</a>,
-    <li><em>Android:</em> A volunteer, Anna Powell-Smith, has written an app
-    available from the 
-    <a href="https://market.android.com/details?id=com.android.fixmystreet">Android Market</a>.
-    <li><em>Nokia:</em> A volunteer, Thomas Forth, has written an app available from the
-    <a href="http://store.ovi.com/content/107557">Ovi Store</a>.
-    </ul>
+    <p>FixaMinGata ska fungera direkt på din mobiltelefon och anpassar
+storleken på skärmen automatiskt.</p>
     </dd>
 
     </dl>
 
-    <h2><a name="practical"></a>Practical Questions</h2>
+    <h2><a name="practical"></a>Praktiska frågor</h2>
     <dl>
-        <dt>I&rsquo;m from a council, where do you send the reports?</dt>
-        <dd>You can either leave a test report or <a href="/contact">contact us</a>
-to find out where reports go at the moment. Also <a href="/contact">contact us</a>
-to update the address or addresses we use.</dd>
-        <dt>I&rsquo;m from a council, can we have FixMyStreet on our website?</dt>
-        <dd>Yes you can! We offer branded, hosted versions of FixMyStreet for local council websites. <a href="http://www.mysociety.org/for-councils/fixmystreet/">Full details</a>.</dd>
-        <dt>Do you remove silly or illegal content?</dt>
-        <dd>FixMyStreet is not responsible for the content and accuracy
-of material submitted by its users. We reserve the right to edit or remove any
-problems or updates which we consider to be inappropriate upon being informed
-by a user of the site.</dd>
-    <dt>Why does the site use kilometres for measurements?</dt>
-    <dd>Thanks for asking politely &ndash; we never quite understand why some of the rudest
-    emails we receive are on this topic. The British national
-    grid reference system, devised by Ordnance Survey (the British national
-    mapping agency) around the time of the second world war, uses eastings and
-    northings measured in metres and kilometres; the maps we use are from
-    Ordnance Survey and so this is what we use to display distances.
-    There you have it: not everything British is in miles!</dd>
+        <dt>Jag arbetar på en kommun och är intresserad av att veta var ni skickar rapporter.</dt>
+        <dd>Du får gärna <a href="/contact">kontakta oss</a> så kan vi ge
+information om var rapporter går idag. Du kan också kontakta oss för att
+uppdatera de adresser vi använder.</dd>
 
-    <dt>Why can&rsquo;t I zoom out more on the reporting map?</dt>
-    <dd>We want to keep FixMyStreet locally focused, so restrict the ability to
-    move radically between areas. The map on Your Reports will let you see all
-    the reports you&rsquo;ve made, wherever they are. If you&rsquo;re from the
-    council then the emailed version of the problem report also contains the
-    closest road and postcode to the pin on the map.</dd>
+        <dt>Jag arbetar på en kommun och vill få in rapporter från FixaMinGata i vårt verksamhetssystem.</dt>
+        <dd>FixaMinGata kan skicka rapporter till ert verksamhetssystem
+via epost eller via ett automatiskt gränssnitt som kallas Open 311. De
+flesta verksamhetssystem kan anpassas till detta för en mindre kostnad.
+Du får gärna <a href="/contact">kontakta oss</a> så kan vi ge mer information
+och hjälpa dig i kommunikationen med berörda parter.</dd>
+    </dl>
 
-    <dt>This site is great – why aren&rsquo;t you better publicised?</dt>
-    <dd>As a tiny charity we simply don&rsquo;t have a publicity budget, and we
-    rely on word of mouth to advertise the site. We have a whole <a
-    href="posters/">array of posters, flyers and badges</a> if you&rsquo;d like
-    to publicise us on the web or in your local area, and why not write to your
-    local paper to let them know about us?</dd> </dl>
-    
-    <h2><a name="organisation"></a>Organisation Questions</h2>
+    <h2><a name="organisation"></a>Organisation</h2>
     <dl>
-        <dt>Who built FixMyStreet?</dt>
-        <dd>This site was built by <a href="http://www.mysociety.org/">mySociety</a>,
-        in conjunction with the <a href="http://www.youngfoundation.org.uk/">Young Foundation</a>.
-mySociety is the project of a registered charity which has grown out of the community of
-volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou.com</a>. 
-mySociety&rsquo;s primary mission is to build Internet projects which give people simple, tangible
-benefits in the civic and community aspects of their lives. Our first project
-was <a href="http://www.writetothem.com/">WriteToThem</a>, where you can write to any of your
-elected representatives, for free. The charity is called UK Citizens Online Democracy and is charity number 1076346. mySociety 
-can be contacted by email at <a href="mailto:hello&#64;mysociety.org">hello&#64;mysociety.org</a>,
-or by post at mySociety, 483 Green Lanes, London, N13 4BS, UK.</dd>
-        <dt><img src="/i/moj.png" align="right" alt="Ministry of Justice" hspace="10">Who pays for it?</dt>
-        <dd>FixMyStreet was originally paid for via the Department for
-        Constitutional Affairs Innovations Fund. It is now funded by a variety of means, from commercial
-        work to <a href="http://www.mysociety.org/donate/">donations</a>.</dd>
-        <dt><a name="nfi"></a>Wasn&rsquo;t this site called Neighbourhood Fix-It?</dt>
-        <dd>Yes, we changed the name mid June 2007. We decided
-Neighbourhood Fix-It was a bit of a mouthful, hard to spell, and hard to publicise (does the URL have a dash in it or not?). The domain FixMyStreet became available, and everyone liked the name.</dd>
-        <dt>Do you need any help with the project?</dt>
-        <dd>Yes, we can use help in all sorts of ways, technical or
-non-technical.  Please see our <a
-href="http://www.mysociety.org/helpus/">Get Involved page</a>.</dd>
-        <dt>I&rsquo;d like a site like this for my own location/ where&rsquo;s the "source code" to this site?</dt>
-        <dd>
-The software behind this site is open source, and available
-to you mainly under the GNU Affero GPL software license. You can <a
-href="http://github.com/mysociety/fixmystreet">download the
-source code</a> and help us develop it.
-You&rsquo;re welcome to use it in your own projects, although you must also
-make available the source code to any such projects.
-<a href="http://www.fiksgatami.no/">Fiksgatami</a> is an example of our code
-being used in a Norwegian version of this site.
-</dd>
-<dt>I&rsquo;d prefer code in a different language?</dt>
-<dd>
-VisibleGovernment.ca wrote their own code for
-<a href="http://www.fixmystreet.ca/">http://www.fixmystreet.ca/</a>, which is
-written in GeoDjango and available under an MIT licence at <a
-href="http://github.com/visiblegovernment/django-fixmystreet/tree/master">github</a>.
-Or <a href="http://www.fixmystreet.org.nz/">FixMyStreet.org.nz</a> is written in
-Drupal.
-</p>
-</dd>
-        <dt>People build things, not organisations. Who <em>actually</em> built it?</dt>
-        <dd>Matthew Somerville and Francis Irving wrote the site,
-Chris Lightfoot wrote the tileserver and map cutter, Richard Pope created
-our pins, Deborah Kerr keeps things up-to-date and does user support,
-Ayesha Garrett designed our posters, and Tom Steinberg managed it all.
+        <dt>Vem tillhandahåller FixaMinGata?</dt>
 
-Thanks also to
-<a href="http://www.ordnancesurvey.co.uk">Ordnance Survey</a> (for the maps,
-UK postcodes, and UK addresses &ndash; data &copy; Crown copyright, all
-rights reserved, Ministry of Justice 100037819&nbsp;2008),
-Yahoo! for their BSD-licensed JavaScript libraries, the entire free software
-community (this particular project was brought to you by Perl, PostgreSQL,
-and the number 161.290) and <a
-href="http://www.m247.com/">M247</a> (who kindly host all
-our servers).
+        <dd>Den här e-tjänsten tillhandahålls
+av <a href="http://sambruk.se/">Föreningen Sambruk</a>, en förening för
+kommunal samverkan kring e-tjänster. Totalt ingår runt 100 kommuner och
+landsting i Sambruk. Förutom Sambruk ingår även <a href="http://kivos.se/">KIVOS</a> och <a href="http://ffkp.se/">Föreningen fri kultur och programvara</a>
+i arbetet med FixaMinGata, tillsammans med ett tiotal kommuner som ingår
+i referensgruppen.</dd>
 
-Let us know if we&rsquo;ve missed anyone.</dd>
+        <dt>Finns källkoden tillgänglig?</dt>
+        <dd>
+Programvaran bakom den här tjänsten är öppen programvara och tillgänglig
+under Affero GPL (AGPL). Du kan <a href="http://github.com/MorusAB/fixmystreet">ladda ner</a> källkoden och hjälpa oss utveckla den. Du är också välkommen att använda den i dina egna projekt!
+</dd>
     </dl>
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