[fixmystreet.com] FAQ typography tweaks.

1 files changed, 17 insertions, 17 deletions

diff --git a/templates/web/fixmystreet.com/about/faq-en-gb.html b/templates/web/fixmystreet.com/about/faq-en-gb.html
index ef7b6e036..78b8065c3 100755
--- a/templates/web/fixmystreet.com/about/faq-en-gb.html
+++ b/templates/web/fixmystreet.com/about/faq-en-gb.html
@@ -61,7 +61,7 @@ browser – it should work well.
 <dd>
 <ol>
 <li>Start at the <a href="/">homepage</a> and type in your postcode or a place
-name. Not sure where you are? Pick 'locate me automatically'.
+name. Not sure where you are? Pick ‘locate me automatically’.
 <li>Put the pin in the map to show exactly where the problem is, and type in a
 description of the issue. Then send.
 <li>Check your email inbox for our confirmation mail, click on the link, and
@@ -124,11 +124,11 @@ full name is a mandatory field, and your report may be rejected without it.
 <p>Finally, we find that when users are asked to provide contact details, the
 tone of their correspondence tends to be more constructive and less abusive.
 <p>We don't publish your email address, and you can opt to submit your report
-anonymously – just uncheck the 'show my name publicly' box on submission. This
+anonymously – just uncheck the ‘show my name publicly’ box on submission. This
 will mean that your name is not displayed on the FixMyStreet website, although
 it is still sent to the council.
 <p>If you want to anonymise a report you made in the past, sign in to your
-account (see below for how to register) and you'll see a 'Hide your name?'
+account (see below for how to register) and you'll see a ‘Hide your name?’
 option on the report.
 </dd>
 
@@ -149,7 +149,7 @@ account. Once you've signed in, your reports will be sent as soon as you click
 <dt>How do I register?</dt>
 <dd>
 <p>Visit <a href="https://www.fixmystreet.com/auth">https://www.fixmystreet.com/auth</a>
-and choose 'No, let me sign in by email'. You can choose a password at that
+and choose ‘No, let me sign in by email’. You can choose a password at that
 point.
 </dd>
 
@@ -157,7 +157,7 @@ point.
 <dd>
 <p>Don't worry! Visit <a
 href="https://www.fixmystreet.com/auth">https://www.fixmystreet.com/auth</a>
-and choose 'No, let me sign in by email' - then put a new password in the
+and choose ‘No, let me sign in by email' – then put a new password in the
 box. You'll receive an email to confirm the change.
 </dd>
 
@@ -224,17 +224,17 @@ Survey, Adanac Drive, Southampton, SO16 0AS or telephone 03456 05 05 05.
 
 <dt>There are too many pins on the map; I can't make a report</dt>
 <dd>
-<p>Use the buttons at the bottom right of the screen – 'hide pins', or 'hide
-old pins', to clear the map.
+<p>Use the ‘hide pins’ button at the top or bottom right of the screen to clear the map,
+or the state/category filters where available.
 </dd>
 
 <dt>There's no category for what I want to report</dt>
 <dd>
 <p>The categories on FixMyStreet are set by each individual council, and
 reflect the problems that they are able to deal with.
-<p>There is almost always an 'other' option, but if your problem doesn't fit
+<p>There is almost always an ‘other’ option, but if your problem doesn't fit
 neatly into any of the given categories, please consider whether FixMyStreet is
-the appropriate place to report it (see "What can I report?", above).
+the appropriate place to report it (see “What can I report?”, above).
 </dd>
 
 <dt>I haven't received a confirmation email</dt>
@@ -265,7 +265,7 @@ misrouted. Please include the URL (web address) of your FixMyStreet report.
 information to your council, you should wait until they reply to you, and then
 respond to their communication directly.
 
-  <p>You can also leave an update on your FixMyStreet report page, but note that
+<p>You can also leave an update on your FixMyStreet report page, but note that
 updates are not forwarded to the council. They are intended as a place for
 residents to discuss local problems and offer advice or support.
 <p>With this in mind, you may wish to both update your report on the site, and
@@ -303,8 +303,8 @@ council directly, via the contact details given on their own website.
 
 <dt>I've seen an inappropriate report/comment </dt>
 <dd>
-<p>There's a 'report abuse' button at the foot of every FixMyStreet report.
-Please click on this and we'll take a look as soon as we can.
+<p>There's a ‘report abuse’ button at the foot of every FixMyStreet report.
+Please click on this and we’ll take a look as soon as we can.
 <p>If the report or comment is contravening our
 <a href="/about/house-rules">House Rules</a>, we'll take it down.
 </dd>
@@ -329,8 +329,8 @@ to contact your local councillors and ask them to help.
 <dt>Someone has marked my problem was fixed, but it isn't</dt>
 <dd>
 <p>As the owner of your report on FixMyStreet, you can change its status back
-to 'not fixed' at any time. Go to your report's web page and check the box
-under 'update'.
+to ‘not fixed’ at any time. Go to your report's web page and check the box
+under ‘update’.
 </dd>
 
 <dt>My report is old and my problem has been fixed. Can I now delete it?</dt>
@@ -361,8 +361,8 @@ categories if you wish.
 <p>FixMyStreet reports usually come by email. If you reply to the email in your
 normal way, your response will go directly into the user's inbox.
 <p>Your reply is not published on the FixMyStreet website (unless you are a
-FixMyStreet Pro customer who has chosen this option – see 'Can
-FixMyStreet connect directly with council systems?', below).
+FixMyStreet Pro customer who has chosen this option – see ‘Can
+FixMyStreet connect directly with council systems?’, below).
 </dd>
 
 <dt>Our council already has its own reporting system – we don't also need to be on FixMyStreet</dt>
@@ -394,7 +394,7 @@ FixMyStreet about as easy to use as possible.
 
 <dt>Can FixMyStreet connect directly with council systems?</dt>
 <dd>
-<p>Yes – and we will do so for free, if you adhere to the Open 311 standard.
+<p>Yes – and we will do so for free, if you adhere to the Open311 standard.
 <a href="/open311">Find out more here</a>.
 </dd>