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| -rwxr-xr-x | web/faq.cgi | 29 |
1 files changed, 24 insertions, 5 deletions
diff --git a/web/faq.cgi b/web/faq.cgi index 0369e50bc..6dfe01b00 100755 --- a/web/faq.cgi +++ b/web/faq.cgi @@ -6,7 +6,7 @@ # Copyright (c) 2006 UK Citizens Online Democracy. All rights reserved. # Email: matthew@mysociety.org. WWW: http://www.mysociety.org # -# $Id: faq.cgi,v 1.13 2007-04-18 09:26:08 matthew Exp $ +# $Id: faq.cgi,v 1.14 2007-04-23 17:00:33 francis Exp $ use strict; require 5.8.0; @@ -42,17 +42,35 @@ It launched in beta early February 2007.</dd> path; anything like that that could be usefully reported to your council to be fixed.</dd> -<dt>How does it work?</dt> -<dd>After entering a postcode or location, users are presented with a map of that -area. They can view problems already reported in that area, or report -ones of their own simply by clicking on the map at the location of the +<dt>How do I use the site?</dt> +<dd>After entering a postcode or location, you are presented with a map of that +area. You can view problems already reported in that area, or report +ones of your own simply by clicking on the map at the location of the problem.</dd> +<dt>How are the problems solved?</dt> +<dd>They are reported to the relevant council by email. The council can +then resolve the problem the way they normally would. Alternatively, you +can discuss the problem on the website with others, and then together lobby +the council to fix it, or fix it directly yourselves. +</dd> + <dt>Is it free?</dt> <dd>The site is free to use, yes. Neighbourhood Fix-It is run by a registered charity, though, so if you want to make a contribution, <a href="https://secure.mysociety.org/donate/">please do</a>.</dd> +</dl> + +<h2>Practical Questions</h2> +<dl> + +<dt>I'm from a council, where do you send the reports?</dt> +<dd>You can either leave a test report or <a href="/contact">contact us</a> +to find out where reports go at the moment. Also <a href="contact">contact us</a> +to update the address. +</dd> + <dt>Do you remove silly or illegal content?</dt> <dd>We reserve the right to remove any problems or updates which we consider to be inappropriate.</dd> @@ -65,6 +83,7 @@ will presumably be fixed in the next release. Until then, I've sadly had to disa dragging to avoid people dragging an empty square. </dd> + </dl> <h2>Privacy Questions</h2> |