diff options
| -rw-r--r-- | CHANGELOG.md | 1 | ||||
| -rw-r--r-- | perllib/Open311/GetServiceRequestUpdates.pm | 32 | ||||
| -rw-r--r-- | t/open311/getservicerequestupdates.t | 2 |
3 files changed, 18 insertions, 17 deletions
diff --git a/CHANGELOG.md b/CHANGELOG.md index 50a3f18de..cdf048a9e 100644 --- a/CHANGELOG.md +++ b/CHANGELOG.md @@ -34,6 +34,7 @@ - Set a session timezone in case database server is set differently. - Fix SQL error on update edit admin page in cobrands. #2049 - Improve chart display in old IE versions. #2005 + - Improve handling of Open311 state changes. #2069 - Admin improvements: - Inspectors can set non_public status of reports. #1992 - Default start date is shown on the dashboard. diff --git a/perllib/Open311/GetServiceRequestUpdates.pm b/perllib/Open311/GetServiceRequestUpdates.pm index cee1a629f..b3b165d27 100644 --- a/perllib/Open311/GetServiceRequestUpdates.pm +++ b/perllib/Open311/GetServiceRequestUpdates.pm @@ -138,22 +138,22 @@ sub update_comments { $open311->add_media($request->{media_url}, $comment) if $request->{media_url}; - # if the comment is older than the last update - # do not change the status of the problem as it's - # tricky to determine the right thing to do. - # Allow the same time in case report/update created at same time (in external system) - if ( $comment->created >= $p->lastupdate ) { - # don't update state unless it's an allowed state and it's - # actually changing the state of the problem - if ( FixMyStreet::DB::Result::Problem->visible_states()->{$state} && $p->state ne $state && - # For Oxfordshire, don't allow changes back to Open from other open states - !( $body->areas->{$AREA_ID_OXFORDSHIRE} && $state eq 'confirmed' && $p->is_open ) && - # Don't let it change between the (same in the front end) fixed states - !( $p->is_fixed && FixMyStreet::DB::Result::Problem->fixed_states()->{$state} ) ) { - if ($p->is_visible) { - $p->state($state); - } - $comment->problem_state($state); + # don't update state unless it's an allowed state + if ( FixMyStreet::DB::Result::Problem->visible_states()->{$state} && + # For Oxfordshire, don't allow changes back to Open from other open states + !( $body->areas->{$AREA_ID_OXFORDSHIRE} && $state eq 'confirmed' && $p->is_open ) && + # Don't let it change between the (same in the front end) fixed states + !( $p->is_fixed && FixMyStreet::DB::Result::Problem->fixed_states()->{$state} ) ) { + + $comment->problem_state($state); + + # if the comment is older than the last update do not + # change the status of the problem as it's tricky to + # determine the right thing to do. Allow the same time in + # case report/update created at same time (in external + # system). Only do this if the report is currently visible. + if ( $comment->created >= $p->lastupdate && $p->state ne $state && $p->is_visible ) { + $p->state($state); } } diff --git a/t/open311/getservicerequestupdates.t b/t/open311/getservicerequestupdates.t index ec2ffb593..cc319cbdc 100644 --- a/t/open311/getservicerequestupdates.t +++ b/t/open311/getservicerequestupdates.t @@ -150,7 +150,7 @@ for my $test ( comment_status => 'OPEN', mark_fixed=> 0, mark_open => 0, - problem_state => undef, + problem_state => 'confirmed', end_state => 'confirmed', }, { |