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| -rw-r--r-- | docs/_includes/admin-tasks-content.md | 23 | ||||
| -rw-r--r-- | docs/pro-manual/admin-tasks.md | 6 |
2 files changed, 16 insertions, 13 deletions
diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md index 5b570aa27..91ba8f3d8 100644 --- a/docs/_includes/admin-tasks-content.md +++ b/docs/_includes/admin-tasks-content.md @@ -4,9 +4,11 @@ <img alt="When you're logged in as an administrator the 'admin' button is in the navigation menu" src="/assets/img/pro-user-guide/navigating-as-pro-staff.png" class="admin-screenshot" /> -If your Administrator has already given you staff permissions, you’ll see additional admin button -on the top menu when you’re logged in. If not, your Administrator can add these permissions at -any time: see ‘[Creating a Staff Account](#adminstrating-staff-accounts)’. +If your Administrator has already given you staff permissions, you may see +additional admin button on the top menu when you’re logged in. If not, your +access may be only in the frontend (e.g. moderation does not require any +backend admin access), or your Administrator can add these permissions at any +time: see ‘[Creating a Staff Account](#adminstrating-staff-accounts)’. </div> <div class="admin-task" markdown="1" id="viewing-reports-your-area"> @@ -18,14 +20,15 @@ any time: see ‘[Creating a Staff Account](#adminstrating-staff-accounts)’. If you want to view everything that’s been reported within the council area, here’s the quickest way. -Click on ‘all reports’ in the top menu. You’ll see the boundaries of your council area on the map, -and a list of all reports listed, with the most recent reports at the top, on the left hand panel. +Click on ‘all reports’ in the top menu. You’ll see the boundaries of your +council area on the map, and a list of all reports listed, with the most +recently updated reports at the top, in the left hand panel. <img alt="Click all reports in the top menu to view all reports in an area" src="/assets/img/pro-user-guide/viewing-reports-your-area.png" class="admin-screenshot" /> Note that staff members can be allocated one or more category (e.g. potholes, streetlights, etc) by the Administrator — see ‘[Creating a Staff Account](#adminstrating-staff-accounts)’ for more details. When logged in, these staff -members will see reports within these categories by default. +members will only see reports within those categories by default. </div> @@ -538,9 +541,11 @@ mySociety. #### Note -If your FixMyStreet Pro installation has been integrated with a CRM system, this -section does not apply. In such cases, categories are managed from within the CRM, and -FixMyStreet will be set up to work with these. +If your FixMyStreet Pro installation has been integrated with a CRM system, +this section might not fully apply; it is possible categories are managed from +within the CRM, and FixMyStreet will be set up to work with these. Some +installations only integrate on some categories, and some sections such as form +disabling can still be used on top of an integration. </div> diff --git a/docs/pro-manual/admin-tasks.md b/docs/pro-manual/admin-tasks.md index d4f48a5eb..7beefab31 100644 --- a/docs/pro-manual/admin-tasks.md +++ b/docs/pro-manual/admin-tasks.md @@ -22,7 +22,5 @@ via a role) for you to be able to perform this task. - If you’re a member of council staff using FixMyStreet Pro, questions should be addressed to your Administrator. -- For technical problems and queries, Administrators may contact the FixMyStreet team on -[bettercities@mysociety.org](mailto:bettercities@mysociety.org). -- Is something not quite right, or missing from this documentation? Let us know on -[bettercities@mysociety.org](mailto:bettercities@mysociety.org). +- For any technical problems and queries, Administrators may contact the + FixMyStreet team by raising a ticket through their helpdesk system. |