diff options
| -rw-r--r-- | templates/email/buckinghamshire/other-reported.html | 7 | ||||
| -rw-r--r-- | templates/email/buckinghamshire/other-reported.txt | 6 | ||||
| -rw-r--r-- | templates/web/buckinghamshire/front/pre-steps.html | 7 |
3 files changed, 19 insertions, 1 deletions
diff --git a/templates/email/buckinghamshire/other-reported.html b/templates/email/buckinghamshire/other-reported.html index 341df8120..8f790425f 100644 --- a/templates/email/buckinghamshire/other-reported.html +++ b/templates/email/buckinghamshire/other-reported.html @@ -22,6 +22,13 @@ using the email address associated with the report.</p> [% IF cobrand.owns_problem( report ) %] [% TRY %][% INCLUDE '_council_reference.html' problem=report %][% CATCH file %][% END %] [% END %] + +<p style="[% p_style %]"> +Due to the current COVID 19 crisis and associated restrictions regrettably we +must prioritise more urgent work, therefore we hope you will understand that +there may be a delay in fixing the defect. +</p> + <p style="margin: 20px auto; text-align: center"> <a style="[% button_style %]" href="[% cobrand.base_url_for_report(report) %][% report.view_url %]">View my report</a> </p> diff --git a/templates/email/buckinghamshire/other-reported.txt b/templates/email/buckinghamshire/other-reported.txt index 4d354d3ed..8fa9cfb15 100644 --- a/templates/email/buckinghamshire/other-reported.txt +++ b/templates/email/buckinghamshire/other-reported.txt @@ -2,7 +2,7 @@ Subject: Your [% report.category | lower %] report has been logged Hello [% report.name %], -Your report to [% report.body %] has been logged on [% site_name %]. +Thank you for your report to [% report.body %] which has been logged on [% site_name %]. [% IF report.non_public ~%] It has been marked as private and will not be visible to the general public; @@ -15,6 +15,10 @@ associated with the report. [% TRY %][% INCLUDE '_council_reference.txt' problem=report %][% CATCH file %][% END %] [% END %] +Due to the current COVID 19 crisis and associated restrictions regrettably we +must prioritise more urgent work, therefore we hope you will understand that +there may be a delay in fixing the defect. + It is available to view at: [% cobrand.base_url_for_report(report) %][% report.view_url %] diff --git a/templates/web/buckinghamshire/front/pre-steps.html b/templates/web/buckinghamshire/front/pre-steps.html new file mode 100644 index 000000000..4728bff2f --- /dev/null +++ b/templates/web/buckinghamshire/front/pre-steps.html @@ -0,0 +1,7 @@ +<p style="margin: -1em -1em 1em; padding: 20px 30px; background-color: #f79f73; color: #000;"> +In light of the ongoing COVID 19 crisis an element of TfB workforce has reduced +by the need for self-isolation. This regrettably means that for the immediate +future some work will have to be delayed. We apologise for any possible delay +in addressing your report and hope that you will understand in the +circumstances. +</p> |