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+[% INCLUDE 'header.html', title => loc('Frequently Asked Questions'), bodyclass => 'twothirdswidthpage' %]
+
+<div class="sticky-sidebar">
+ <aside>
+ <ul class="plain-list">
+ <li><a href="#faq">Frequently Asked Questions</a></li>
+ <li><a href="#practical">Staff Questions</a></li>
+ <li><a href="#organisation">Organisation Questions</a></li>
+ </ul>
+ </aside>
+</div>
+
+<h1><a name="faq"></a>Frequently Asked Questions</h1>
+ <dl>
+ <dt>What is FixMyBarangay?</dt>
+ <dd>FixMyBarangay is a site to help people report, view,
+or discuss local problems they&rsquo;ve found to the city departments.
+The pilot project lets you report the problems by SMS (or dropping
+into the barangay center).
+</dd>
+ <dt>What areas are covered?</dt>
+ <dd>
+ The pilot project is just running in two barangays in Cebu &ndash;
+ Luz and Basak San Nicolas.
+ </dd>
+ <dt>What sort of problems should I report with FixMyBarangay?</dt>
+ <dd>The FixMyBarangay pilot project is just for potholes (and similar
+ road surface problems) and broken streetlights.
+ </dd>
+
+ <dt>What isn&rsquo;t FixMyBarangay for?</dt>
+ <dd>FixMyStreet is not a way of getting in touch with Cebu City Hall for other problems
+ &ndash; please use FixMyBarangay only for potholes and streetlights while the pilot
+ project is running..
+ </dd>
+
+ <dt>Staff only: How do I use the site?</dt>
+ <dd>If you have a staff login, you can view problems already reported in that area,
+or report ones of your own simply by clicking on the map at the location of
+the problem.</dd>
+ <dt>How are the problems solved?</dt>
+ <dd>Problems sent by SMS are initially handled by the barangay staff &ndash; they'll
+ confirm the problem and report it to the relevant department automatically.
+ Once it's in the department's problem-tracking system, they'll get onto it as
+ soon as they can.</dd>
+ <dt>Is it free?</dt>
+ <dd>The site is free to use, yes. The pilot project has been funded by the World Bank.</dd>
+
+ </dl>
+
+ <h2><a name="practical"></a>Staff questions</h2>
+ <dl>
+ <dt>Login issues</dt>
+ <dd>TODO</dd>
+ <dt>Reporting</dt>
+ <dd>TODO</dd>
+ <dt>Message Manager</dt>
+ <dd>TODO</dd>
+
+ <h2><a name="organisation"></a>Organisation Questions</h2>
+ <dl>
+ <dt>Who built FixMyBarangay?</dt>
+ <dd>This site was built by <a href="http://www.mysociety.org/">mySociety</a>, in conjunction with the <a href="http://www.youngfoundation.org.uk/">World Bank</a>.
+mySociety is the project of a registered charity which has grown out of the community of
+volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou.com</a> in the UK.
+mySociety&rsquo;s primary mission is to build Internet projects which give people simple, tangible
+benefits in the civic and community aspects of their lives.
+The charity is called UK Citizens Online Democracy and is charity number 1076346. mySociety
+can be contacted by email at <a href="mailto:hello&#64;mysociety.org">hello&#64;mysociety.org</a>,
+or by post at:<br>
+mySociety<br>
+483 Green Lanes<br>
+London<br>
+N13 4BS<br>
+UK</dd>
+ <dt>I&rsquo;d like a site like this for my own location/ where&rsquo;s the "source code" to this site?</dt>
+ <dd>
+The software behind this site is open source, and available
+to you mainly under the GNU Affero GPL software license.
+See <a href="http://code.fixmystreet.com/">code-fixmystreet.com</a> for more information about setting up
+and running sites like these.
+</dd>
+ </dl>
+[% INCLUDE 'footer.html' pagefooter = 'yes' %]