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-rw-r--r--docs/_includes/admin-tasks-content.md2
1 files changed, 1 insertions, 1 deletions
diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md
index b04cc01ef..0cc254c8d 100644
--- a/docs/_includes/admin-tasks-content.md
+++ b/docs/_includes/admin-tasks-content.md
@@ -697,7 +697,7 @@ situation in which is will be automatically applied.
If you have an Open311 connection, you can click ‘auto-response’ so that a
template will be applied when the state is updated by the automated Open311
process. In this instance, if your Open311 server returns extra text as part of
-the update, you may put the placeholder `{{description}}` in the template here,
+the update, you may put the placeholder `{% raw %}{{description}}{% endraw %}` in the template here,
and that placeholder will be replaced by the text from the Open311 server.