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| -rw-r--r-- | docs/_includes/admin-tasks-content.md | 23 |
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diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md index 2fe85ad4c..712da5b1e 100644 --- a/docs/_includes/admin-tasks-content.md +++ b/docs/_includes/admin-tasks-content.md @@ -250,6 +250,29 @@ were made during the period when the user was banned — these remain unsent. </div> +<div class="admin-task" markdown="1" id="create-reports-private"> + +### Creating/Viewing private reports + +<span class="admin-task__permissions">Permissions required: User must be marked +as staff; one or more of ‘View/Mark private reports’ and ‘Markup problem +details’ must be ticked.</span> + +If a you are creating a report that has to contain information that should +not be make public, e.g. Names and addresses, then you can create a +Private report. This will still be visible to staff members with the +relevant permissions and will be sent as normal but will not be visible +to members of the public. + +You can also mark an existing report as private by visiting the report +page while logged in, checking "Private" and clicking "Save Changes". + +In such cases, staff should make a new report just as a member of the public would — see ‘[The +citizen’s experience](/pro-manual/citizens-experience/)'. Those with the appropriate permissions +will see a "Private" checkbox underneath the user details which they should select. + +</div> + <div class="admin-task" markdown="1" id="correct-reporter-errors"> ### Correcting reporter errors |