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diff --git a/notes/trouble_shooting.md b/notes/trouble_shooting.md new file mode 100644 index 000000000..9d8d38f13 --- /dev/null +++ b/notes/trouble_shooting.md @@ -0,0 +1,20 @@ +# Trouble shooting + +## Empty datetime object + + Couldn't render template "index.html: undef error - Can't call method "strftime" without a package or object reference at /var/www/fixmystreet.127.0.0.1.xip.io/fixmystreet/perllib/Utils.pm line 232 + +- You might have a problem with a datefield that has been left empty by one cobrand that another expects to have a value. Inspert the problem table in the database. +- You may have problems being returned by memcached that your database does not have. Restart memcached to rule this out. + +## Wrong cobrand is displaying + +- Make sure that your hostname does not contain anything that another cobrand is matching on. For example if your config is + +``` yaml +ALLOWED_COBRANDS: + - fixmystreet + - zurich +```` + +Then a domain like `zurich.fixmystreet.com` will match `fixmystreet` first and that is the cobrand that will be served. |