2 files changed, 2 insertions, 2 deletions
diff --git a/perllib/FixMyStreet/App/Controller/Report/New.pm b/perllib/FixMyStreet/App/Controller/Report/New.pm
index a18e36bfd..78c9b5ae0 100644
--- a/perllib/FixMyStreet/App/Controller/Report/New.pm
+++ b/perllib/FixMyStreet/App/Controller/Report/New.pm
@@ -573,7 +573,7 @@ sub process_user : Private {
     # The user is trying to sign in. We only care about email from the params.
     if ( $c->req->param('submit_sign_in') || $c->req->param('password_sign_in') ) {
         unless ( $c->forward( '/auth/sign_in' ) ) {
-            $c->stash->{field_errors}->{password} = _('There was a problem with your email/password combination. Please try again.');
+            $c->stash->{field_errors}->{password} = _('There was a problem with your email/password combination. Passwords and user accounts are a brand <strong>new</strong> service, so you probably do not have one yet &ndash; please fill in the right hand side of this form to get one.');
             return 1;
         }
         my $user = $c->user->obj;
diff --git a/perllib/FixMyStreet/App/Controller/Report/Update.pm b/perllib/FixMyStreet/App/Controller/Report/Update.pm
index 85a29c2ea..2abe65b1f 100644
--- a/perllib/FixMyStreet/App/Controller/Report/Update.pm
+++ b/perllib/FixMyStreet/App/Controller/Report/Update.pm
@@ -114,7 +114,7 @@ sub process_user : Private {
     # The user is trying to sign in. We only care about email from the params.
     if ( $c->req->param('submit_sign_in') || $c->req->param('password_sign_in') ) {
         unless ( $c->forward( '/auth/sign_in', [ $email ] ) ) {
-            $c->stash->{field_errors}->{password} = _('There was a problem with your email/password combination. Please try again.');
+            $c->stash->{field_errors}->{password} = _('There was a problem with your email/password combination. Passwords and user accounts are a brand <strong>new</strong> service, so you probably do not have one yet &ndash; please fill in the right hand side of this form to get one.');
             return 1;
         }
         my $user = $c->user->obj;