diff options
Diffstat (limited to 'perllib/Open311.pm')
| -rw-r--r-- | perllib/Open311.pm | 257 |
1 files changed, 225 insertions, 32 deletions
diff --git a/perllib/Open311.pm b/perllib/Open311.pm index e26e3e4c6..2df6ac5dd 100644 --- a/perllib/Open311.pm +++ b/perllib/Open311.pm @@ -5,6 +5,7 @@ use Moose; use XML::Simple; use LWP::Simple; use LWP::UserAgent; +use DateTime::Format::W3CDTF; use HTTP::Request::Common qw(POST); has jurisdiction => ( is => 'ro', isa => 'Str' );; @@ -12,10 +13,23 @@ has api_key => ( is => 'ro', isa => 'Str' ); has endpoint => ( is => 'ro', isa => 'Str' ); has test_mode => ( is => 'ro', isa => 'Bool' ); has test_uri_used => ( is => 'rw', 'isa' => 'Str' ); +has test_req_used => ( is => 'rw' ); has test_get_returns => ( is => 'rw' ); -has endpoints => ( is => 'rw', default => sub { { services => 'services.xml', requests => 'requests.xml' } } ); +has endpoints => ( is => 'rw', default => sub { { services => 'services.xml', requests => 'requests.xml', service_request_updates => 'update.xml', update => 'update.xml' } } ); has debug => ( is => 'ro', isa => 'Bool', default => 0 ); has debug_details => ( is => 'rw', 'isa' => 'Str', default => '' ); +has success => ( is => 'rw', 'isa' => 'Bool', default => 0 ); +has error => ( is => 'rw', 'isa' => 'Str', default => '' ); +has always_send_latlong => ( is => 'ro', isa => 'Bool', default => 1 ); +has send_notpinpointed => ( is => 'ro', isa => 'Bool', default => 0 ); +has basic_description => ( is => 'ro', isa => 'Bool', default => 0 ); + +before [ + qw/get_service_list get_service_meta_info get_service_requests get_service_request_updates + send_service_request post_service_request_update/ + ] => sub { + shift->debug_details(''); + }; sub get_service_list { my $self = shift; @@ -39,22 +53,49 @@ sub send_service_request { my $extra = shift; my $service_code = shift; - my $description = <<EOT; -title: @{[$problem->title()]} + my $params = $self->_populate_service_request_params( + $problem, $extra, $service_code + ); -detail: @{[$problem->detail()]} + my $response = $self->_post( $self->endpoints->{requests}, $params ); -url: $extra->{url} + if ( $response ) { + my $obj = $self->_get_xml_object( $response ); -Submitted via FixMyStreet -EOT -; + if ( $obj ) { + if ( $obj->{ request }->{ service_request_id } ) { + return $obj->{ request }->{ service_request_id }; + } else { + my $token = $obj->{ request }->{ token }; + if ( $token ) { + return $self->get_service_request_id_from_token( $token ); + } + } + } + + warn sprintf( "Failed to submit problem %s over Open311, response\n: %s\n%s", $problem->id, $response, $self->debug_details ); + return 0; + } +} + +sub _populate_service_request_params { + my $self = shift; + my $problem = shift; + my $extra = shift; + my $service_code = shift; + + my $description; + if ( $self->basic_description ) { + $description = $problem->detail; + } else { + $description = $self->_generate_service_request_description( + $problem, $extra + ); + } my ( $firstname, $lastname ) = ( $problem->user->name =~ /(\w+)\s+(.+)/ ); my $params = { - lat => $problem->latitude, - long => $problem->longitude, email => $problem->user->email, description => $description, service_code => $service_code, @@ -62,6 +103,25 @@ EOT last_name => $lastname || '', }; + # if you click nearby reports > skip map then it's possible + # to end up with used_map = f and nothing in postcode + if ( $problem->used_map || $self->always_send_latlong + || ( !$self->send_notpinpointed && !$problem->used_map + && !$problem->postcode ) ) + { + $params->{lat} = $problem->latitude; + $params->{long} = $problem->longitude; + # this is a special case for sending to Bromley so they can + # report accuracy levels correctly. We include easting and + # northing as attributes elsewhere. + } elsif ( $self->send_notpinpointed && !$problem->used_map + && !$problem->postcode ) + { + $params->{address_id} = '#NOTPINPOINTED#'; + } else { + $params->{address_string} = $problem->postcode; + } + if ( $problem->user->phone ) { $params->{ phone } = $problem->user->phone; } @@ -74,30 +134,37 @@ EOT my $extras = $problem->extra; for my $attr ( @$extras ) { - my $name = sprintf( 'attribute[%s]', $attr->{name} ); + my $attr_name = $attr->{name}; + if ( $attr_name eq 'first_name' || $attr_name eq 'last_name' ) { + $params->{$attr_name} = $attr->{value} if $attr->{value}; + next if $attr_name eq 'first_name'; + } + $attr_name =~ s/fms_extra_//; + my $name = sprintf( 'attribute[%s]', $attr_name ); $params->{ $name } = $attr->{value}; } } - my $response = $self->_post( $self->endpoints->{requests}, $params ); + return $params; +} - if ( $response ) { - my $obj = $self->_get_xml_object( $response ); +sub _generate_service_request_description { + my $self = shift; + my $problem = shift; + my $extra = shift; - if ( $obj ) { - if ( $obj->{ request }->{ service_request_id } ) { - return $obj->{ request }->{ service_request_id }; - } else { - my $token = $obj->{ request }->{ token }; - if ( $token ) { - return $self->get_service_request_id_from_token( $token ); - } - } - } + my $description = <<EOT; +title: @{[$problem->title()]} - warn sprintf( "Failed to submit problem %s over Open311, response\n: %s\n%s", $problem->id, $response, $self->debug_details ); - return 0; - } +detail: @{[$problem->detail()]} + +url: $extra->{url} + +Submitted via FixMyStreet +EOT +; + + return $description; } sub get_service_requests { @@ -129,6 +196,107 @@ sub get_service_request_id_from_token { } } +sub get_service_request_updates { + my $self = shift; + my $start_date = shift; + my $end_date = shift; + + my $params = { + api_key => $self->api_key, + jurisdiction => $self->jurisdiction, + }; + + if ( $start_date || $end_date ) { + return 0 unless $start_date && $end_date; + + $params->{start_date} = $start_date; + $params->{end_date} = $end_date; + } + + my $xml = $self->_get( $self->endpoints->{service_request_updates}, $params || undef ); + my $service_requests = $self->_get_xml_object( $xml ); + my $requests; + if ( ref $service_requests->{request_update } eq 'ARRAY' ) { + $requests = $service_requests->{request_update}; + } + else { + $requests = [ $service_requests->{request_update} ]; + } + + return $requests; +} + +sub post_service_request_update { + my $self = shift; + my $comment = shift; + + my $params = $self->_populate_service_request_update_params( $comment ); + + my $response = $self->_post( $self->endpoints->{update}, $params ); + + if ( $response ) { + my $obj = $self->_get_xml_object( $response ); + + if ( $obj ) { + if ( $obj->{ request_update }->{ update_id } ) { + my $update_id = $obj->{request_update}->{update_id}; + + # if there's nothing in the update_id element we get a HASHREF back + unless ( ref $update_id ) { + return $obj->{ request_update }->{ update_id }; + } + } else { + my $token = $obj->{ request_update }->{ token }; + if ( $token ) { + return $self->get_service_request_id_from_token( $token ); + } + } + } + + warn sprintf( "Failed to submit comment %s over Open311, response - %s\n%s\n", $comment->id, $response, $self->debug_details ); + return 0; + } +} + +sub _populate_service_request_update_params { + my $self = shift; + my $comment = shift; + + my $name = $comment->name || $comment->user->name; + my ( $firstname, $lastname ) = ( $name =~ /(\w+)\s+(.+)/ ); + + my $params = { + update_id_ext => $comment->id, + updated_datetime => DateTime::Format::W3CDTF->format_datetime($comment->confirmed_local->set_nanosecond(0)), + service_request_id => $comment->problem->external_id, + service_request_id_ext => $comment->problem->id, + status => $comment->problem->is_open ? 'OPEN' : 'CLOSED', + email => $comment->user->email, + description => $comment->text, + public_anonymity_required => $comment->anonymous ? 'TRUE' : 'FALSE', + last_name => $lastname, + first_name => $firstname, + }; + + if ( $comment->photo ) { + my $cobrand = FixMyStreet::Cobrand->get_class_for_moniker($comment->cobrand)->new(); + my $email_base_url = $cobrand->base_url_for_emails($comment->cobrand_data); + my $url = $email_base_url . '/photos/c/' . $comment->id . '.full.jpeg'; + $params->{media_url} = $url; + } + + if ( $comment->extra ) { + $params->{'email_alerts_requested'} + = $comment->extra->{email_alerts_requested} ? 'TRUE' : 'FALSE'; + $params->{'title'} = $comment->extra->{title}; + + $params->{first_name} = $comment->extra->{first_name} if $comment->extra->{first_name}; + $params->{last_name} = $comment->extra->{last_name} if $comment->extra->{last_name}; + } + + return $params; +} + sub _get { my $self = shift; my $path = shift; @@ -144,10 +312,25 @@ sub _get { my $content; if ( $self->test_mode ) { + $self->success(1); $content = $self->test_get_returns->{ $path }; $self->test_uri_used( $uri->as_string ); } else { - $content = get( $uri->as_string ); + my $ua = LWP::UserAgent->new; + + my $req = HTTP::Request->new( + GET => $uri->as_string + ); + + my $res = $ua->request( $req ); + + if ( $res->is_success ) { + $content = $res->decoded_content; + $self->success(1); + } else { + $self->success(0); + $self->error( $res->status_line ); + } } return $content; @@ -171,17 +354,27 @@ sub _post { $self->debug_details( $self->debug_details . "\nrequest:" . $req->as_string ); my $ua = LWP::UserAgent->new(); - my $res = $ua->request( $req ); + my $res; + + if ( $self->test_mode ) { + $res = $self->test_get_returns->{ $path }; + $self->test_req_used( $req ); + } else { + $res = $ua->request( $req ); + } if ( $res->is_success ) { + $self->success(1); return $res->decoded_content; } else { - warn sprintf( - "request failed: %s\nerror: %s\n%s", + $self->success(0); + $self->error( sprintf( + "request failed: %s\nerror: %s\n%s\n", $res->status_line, $self->_process_error( $res->decoded_content ), $self->debug_details - ); + ) ); + warn $self->error; return 0; } } |