aboutsummaryrefslogtreecommitdiffstats
path: root/perllib/Open311.pm
diff options
context:
space:
mode:
Diffstat (limited to 'perllib/Open311.pm')
-rw-r--r--perllib/Open311.pm30
1 files changed, 29 insertions, 1 deletions
diff --git a/perllib/Open311.pm b/perllib/Open311.pm
index 7a5493704..dee985fca 100644
--- a/perllib/Open311.pm
+++ b/perllib/Open311.pm
@@ -25,6 +25,7 @@ has send_notpinpointed => ( is => 'ro', isa => 'Bool', default => 0 );
has extended_description => ( is => 'ro', isa => 'Str', default => 1 );
has use_service_as_deviceid => ( is => 'ro', isa => 'Bool', default => 0 );
has use_extended_updates => ( is => 'ro', isa => 'Bool', default => 0 );
+has extended_statuses => ( is => 'ro', isa => 'Bool', default => 0 );
before [
qw/get_service_list get_service_meta_info get_service_requests get_service_request_updates
@@ -287,10 +288,37 @@ sub _populate_service_request_update_params {
my $name = $comment->name || $comment->user->name;
my ( $firstname, $lastname ) = ( $name =~ /(\w+)\.?\s+(.+)/ );
+ # fall back to problem state as it's probably correct
+ my $state = $comment->problem_state || $comment->problem->state;
+
+ my $status = 'OPEN';
+ if ( $self->extended_statuses ) {
+ if ( FixMyStreet::DB::Result::Problem->fixed_states()->{$state} ) {
+ $status = 'FIXED';
+ } elsif ( $state eq 'in progress' ) {
+ $status = 'IN_PROGRESS';
+ } elsif ($state eq 'action scheduled'
+ || $state eq 'planned' ) {
+ $status = 'ACTION_SCHEDULED';
+ } elsif ( $state eq 'investigating' ) {
+ $status = 'INVESTIGATING';
+ } elsif ( $state eq 'duplicate' ) {
+ $status = 'DUPLICATE';
+ } elsif ( $state eq 'not responsible' ) {
+ $status = 'NOT_COUNCILS_RESPONSIBILITY';
+ } elsif ( $state eq 'unable to fix' ) {
+ $status = 'NO_FURTHER_ACTION';
+ }
+ } else {
+ if ( !FixMyStreet::DB::Result::Problem->open_states()->{$state} ) {
+ $status = 'CLOSED';
+ }
+ }
+
my $params = {
updated_datetime => DateTime::Format::W3CDTF->format_datetime($comment->confirmed_local->set_nanosecond(0)),
service_request_id => $comment->problem->external_id,
- status => $comment->problem->is_open ? 'OPEN' : 'CLOSED',
+ status => $status,
email => $comment->user->email,
description => $comment->text,
last_name => $lastname,