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-rw-r--r--perllib/Open311/GetServiceRequests.pm168
1 files changed, 168 insertions, 0 deletions
diff --git a/perllib/Open311/GetServiceRequests.pm b/perllib/Open311/GetServiceRequests.pm
new file mode 100644
index 000000000..2a82c64a1
--- /dev/null
+++ b/perllib/Open311/GetServiceRequests.pm
@@ -0,0 +1,168 @@
+package Open311::GetServiceRequests;
+
+use Moo;
+use Open311;
+use FixMyStreet::DB;
+use FixMyStreet::App::Model::PhotoSet;
+use DateTime::Format::W3CDTF;
+
+has system_user => ( is => 'rw' );
+has start_date => ( is => 'ro', default => sub { undef } );
+has end_date => ( is => 'ro', default => sub { undef } );
+has verbose => ( is => 'ro', default => 0 );
+has schema => ( is =>'ro', lazy => 1, default => sub { FixMyStreet::DB->schema->connect } );
+
+sub fetch {
+ my $self = shift;
+
+ my $bodies = $self->schema->resultset('Body')->search(
+ {
+ send_method => 'Open311',
+ fetch_problems => 1,
+ comment_user_id => { '!=', undef },
+ endpoint => { '!=', '' },
+ }
+ );
+
+ while ( my $body = $bodies->next ) {
+
+ my $o = Open311->new(
+ endpoint => $body->endpoint,
+ api_key => $body->api_key,
+ jurisdiction => $body->jurisdiction,
+ );
+
+ $self->system_user( $body->comment_user );
+ $self->create_problems( $o, $body );
+ }
+}
+
+sub create_problems {
+ my ( $self, $open311, $body ) = @_;
+
+ my $args = {};
+
+ if ( $self->start_date || $self->end_date ) {
+ return 0 unless $self->start_date && $self->end_date;
+
+
+ $args->{start_date} = DateTime::Format::W3CDTF->format_datetime( $self->start_date );
+ $args->{end_date} = DateTime::Format::W3CDTF->format_datetime( $self->end_date );
+ }
+
+ my $requests = $open311->get_service_requests( $args );
+
+ unless ( $open311->success ) {
+ warn "Failed to fetch ServiceRequest Updates for " . $body->name . ":\n" . $open311->error
+ if $self->verbose;
+ return 0;
+ }
+
+ my $contacts = $self->schema->resultset('Contact')
+ ->active
+ ->search( { body_id => $body->id } );
+
+ for my $request (@{$requests->{request}}) {
+ # no point importing if we can't put it on the map
+ unless ($request->{service_request_id} && $request->{lat} && $request->{long}) {
+ warn "Not creating request '$request->{description}' for @{[$body->name]} as missing one of id, lat or long"
+ if $self->verbose;
+ next;
+ }
+ my $request_id = $request->{service_request_id};
+
+ my %params;
+ $params{generation} = mySociety::Config::get('MAPIT_GENERATION')
+ if mySociety::Config::get('MAPIT_GENERATION');
+
+ my ($latitude, $longitude) = ( $request->{lat}, $request->{long} );
+ my $all_areas =
+ mySociety::MaPit::call( 'point',
+ "4326/$longitude,$latitude", %params );
+
+ # skip if it doesn't look like it's for this body
+ my @areas = grep { $all_areas->{$_->area_id} } $body->body_areas;
+ unless (@areas) {
+ warn "Not creating request id $request_id for @{[$body->name]} as outside body area"
+ if $self->verbose;
+ next;
+ }
+
+ my $updated_time = eval {
+ DateTime::Format::W3CDTF->parse_datetime(
+ $request->{updated_datetime} || ""
+ )->set_time_zone(
+ FixMyStreet->time_zone || FixMyStreet->local_time_zone
+ );
+ };
+ if ($@) {
+ warn "Not creating problem $request_id for @{[$body->name]}, bad update time"
+ if $self->verbose;
+ next;
+ }
+
+ my $updated = DateTime::Format::W3CDTF->format_datetime(
+ $updated_time->clone->set_time_zone('UTC')
+ );
+ if ($args->{start_date} && $args->{end_date} && ($updated lt $args->{start_date} || $updated gt $args->{end_date}) ) {
+ warn "Problem id $request_id for @{[$body->name]} has an invalid time, not creating"
+ if $self->verbose;
+ next;
+ }
+
+ my $created_time = eval {
+ DateTime::Format::W3CDTF->parse_datetime(
+ $request->{requested_datetime} || ""
+ )->set_time_zone(
+ FixMyStreet->time_zone || FixMyStreet->local_time_zone
+ );
+ };
+ $created_time = $updated_time if $@;
+
+ my $problems;
+ my $criteria = {
+ external_id => $request_id,
+ };
+ $problems = $self->schema->resultset('Problem')->to_body($body)->search( $criteria );
+
+ my @contacts = grep { $request->{service_code} eq $_->category } $contacts->all;
+ my $contact = $contacts[0] ? $contacts[0]->category : 'Other';
+
+ my $state = $open311->map_state($request->{status});
+
+ unless (my $p = $problems->first) {
+ my $problem = $self->schema->resultset('Problem')->new(
+ {
+ user => $self->system_user,
+ external_id => $request_id,
+ detail => $request->{description},
+ title => $request->{title} || $request->{service_name} . ' problem',
+ anonymous => 0,
+ name => $self->system_user->name,
+ confirmed => $created_time,
+ created => $created_time,
+ lastupdate => $updated_time,
+ whensent => $created_time,
+ state => $state,
+ postcode => '',
+ used_map => 1,
+ latitude => $request->{lat},
+ longitude => $request->{long},
+ areas => ',' . $body->id . ',',
+ bodies_str => $body->id,
+ send_method_used => 'Open311',
+ category => $contact,
+ }
+ );
+
+ $open311->add_media($request->{media_url}, $problem)
+ if $request->{media_url};
+
+ $problem->insert();
+ }
+ }
+
+ return 1;
+}
+
+1;