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-rw-r--r--perllib/FixMyStreet/App/Controller/Report/New.pm21
-rw-r--r--perllib/FixMyStreet/Cobrand/EastSussex.pm41
-rw-r--r--perllib/FixMyStreet/Cobrand/Oxfordshire.pm24
-rw-r--r--perllib/FixMyStreet/Cobrand/Peterborough.pm13
-rw-r--r--perllib/FixMyStreet/DB/Result/Problem.pm2
-rw-r--r--perllib/FixMyStreet/DB/ResultSet/Problem.pm2
-rw-r--r--perllib/FixMyStreet/Queue/Item/Report.pm24
-rw-r--r--perllib/FixMyStreet/Script/Reports.pm50
-rwxr-xr-xperllib/Open311/PostServiceRequestUpdates.pm113
9 files changed, 202 insertions, 88 deletions
diff --git a/perllib/FixMyStreet/App/Controller/Report/New.pm b/perllib/FixMyStreet/App/Controller/Report/New.pm
index 516752b89..69d20171a 100644
--- a/perllib/FixMyStreet/App/Controller/Report/New.pm
+++ b/perllib/FixMyStreet/App/Controller/Report/New.pm
@@ -358,8 +358,7 @@ sub report_import : Path('/import') {
# If this is not a POST then just print out instructions for using page
return unless $c->req->method eq 'POST';
- # anything else we return is plain text
- $c->res->content_type('text/plain; charset=utf-8');
+ my $format = $c->get_param('web') ? 'web' : 'text';
my %input =
map { $_ => $c->get_param($_) || '' } (
@@ -412,8 +411,14 @@ sub report_import : Path('/import') {
# if we have errors then we should bail out
if (@errors) {
- my $body = join '', map { "ERROR:$_\n" } @errors;
- $c->res->body($body);
+ if ($format eq 'web') {
+ $c->stash->{input} = \%input;
+ $c->stash->{errors} = \@errors;
+ } else {
+ my $body = join '', map { "ERROR:$_\n" } @errors;
+ $c->res->content_type('text/plain; charset=utf-8');
+ $c->res->body($body);
+ }
return;
}
@@ -469,13 +474,13 @@ sub report_import : Path('/import') {
$c->send_email( 'partial.txt', { to => $report->user->email, } );
- if ( $c->get_param('web') ) {
- $c->res->content_type('text/html; charset=utf-8');
+ if ($format eq 'web') {
$c->stash->{template} = 'email_sent.html';
$c->stash->{email_type} = 'problem';
- return 1;
+ } else {
+ $c->res->content_type('text/plain; charset=utf-8');
+ $c->res->body('SUCCESS');
}
- $c->res->body('SUCCESS');
return 1;
}
diff --git a/perllib/FixMyStreet/Cobrand/EastSussex.pm b/perllib/FixMyStreet/Cobrand/EastSussex.pm
new file mode 100644
index 000000000..c113a0986
--- /dev/null
+++ b/perllib/FixMyStreet/Cobrand/EastSussex.pm
@@ -0,0 +1,41 @@
+package FixMyStreet::Cobrand::EastSussex;
+use parent 'FixMyStreet::Cobrand::UK';
+
+use strict;
+use warnings;
+
+sub council_area_id { return 2224; }
+
+sub open311_pre_send {
+ my ($self, $row, $open311) = @_;
+
+ my $contact = $row->category_row;
+ my $fields = $contact->get_extra_fields;
+ for my $field ( @$fields ) {
+ if ($field->{variable} && !$field->{automated}) {
+ my $text = $row->detail;
+ my $q = $row->get_extra_field_value( $field->{code} ) || '';
+ $text .= "\n\n" . $field->{description} . "\n" . $q;
+ $row->detail($text);
+ }
+ }
+}
+
+sub open311_post_send {
+ my ($self, $row, $h, $contact) = @_;
+
+ my $fields = $contact->get_extra_fields;
+ my $text = $row->detail;
+ my $added = '';
+ for my $field ( @$fields ) {
+ if ($field->{variable} && !$field->{automated}) {
+ my $q = $row->get_extra_field_value( $field->{code} ) || '';
+ $added .= "\n\n" . $field->{description} . "\n" . $q;
+ }
+ }
+
+ $text =~ s/\Q$added\E//;
+ $row->detail($text);
+}
+
+1;
diff --git a/perllib/FixMyStreet/Cobrand/Oxfordshire.pm b/perllib/FixMyStreet/Cobrand/Oxfordshire.pm
index 12714185d..b110731e6 100644
--- a/perllib/FixMyStreet/Cobrand/Oxfordshire.pm
+++ b/perllib/FixMyStreet/Cobrand/Oxfordshire.pm
@@ -142,8 +142,13 @@ sub should_skip_sending_update {
my ($self, $update ) = @_;
# Oxfordshire stores the external id of the problem as a customer reference
- # in metadata
- return 1 if !$update->problem->get_extra_metadata('customer_reference');
+ # in metadata, it arrives in a fetched update (but give up if it never does,
+ # or the update is for an old pre-ref report)
+ my $customer_ref = $update->problem->get_extra_metadata('customer_reference');
+ my $diff = time() - $update->confirmed->epoch;
+ return 1 if !$customer_ref && $diff > 60*60*24;
+ return 'WAIT' if !$customer_ref;
+ return 0;
}
sub on_map_default_status { return 'open'; }
@@ -197,4 +202,19 @@ sub available_permissions {
return $perms;
}
+sub dashboard_export_problems_add_columns {
+ my $self = shift;
+ my $c = $self->{c};
+
+ push @{$c->stash->{csv}->{headers}}, "HIAMS Ref";
+ push @{$c->stash->{csv}->{columns}}, "customer_reference";
+
+ $c->stash->{csv}->{extra_data} = sub {
+ my $ref = shift->get_extra_metadata('customer_reference') || '';
+ return {
+ customer_reference => $ref,
+ };
+ };
+}
+
1;
diff --git a/perllib/FixMyStreet/Cobrand/Peterborough.pm b/perllib/FixMyStreet/Cobrand/Peterborough.pm
index 882bef7eb..0ddaeacb6 100644
--- a/perllib/FixMyStreet/Cobrand/Peterborough.pm
+++ b/perllib/FixMyStreet/Cobrand/Peterborough.pm
@@ -40,6 +40,19 @@ sub geocoder_munge_results {
sub admin_user_domain { "peterborough.gov.uk" }
+around open311_extra_data => sub {
+ my ($orig, $self, $row, $h, $extra) = @_;
+
+ my $open311_only = $self->$orig($row, $h, $extra);
+ foreach (@$open311_only) {
+ if ($_->{name} eq 'description') {
+ my ($ref) = grep { $_->{name} =~ /pcc-Skanska-csc-ref/i } @{$row->get_extra_fields};
+ $_->{value} .= "\n\nSkanska CSC ref: $ref->{value}" if $ref;
+ }
+ }
+ return $open311_only;
+};
+
# remove categories which are informational only
sub open311_pre_send {
my ($self, $row, $open311) = @_;
diff --git a/perllib/FixMyStreet/DB/Result/Problem.pm b/perllib/FixMyStreet/DB/Result/Problem.pm
index 489c43090..37563d327 100644
--- a/perllib/FixMyStreet/DB/Result/Problem.pm
+++ b/perllib/FixMyStreet/DB/Result/Problem.pm
@@ -800,7 +800,7 @@ sub defect_types {
# Note: this only makes sense when called on a problem that has been sent!
sub can_display_external_id {
my $self = shift;
- if ($self->external_id && $self->to_body_named('Oxfordshire|Lincolnshire|Isle of Wight')) {
+ if ($self->external_id && $self->to_body_named('Oxfordshire|Lincolnshire|Isle of Wight|East Sussex')) {
return 1;
}
return 0;
diff --git a/perllib/FixMyStreet/DB/ResultSet/Problem.pm b/perllib/FixMyStreet/DB/ResultSet/Problem.pm
index 3e48170d8..359d5224a 100644
--- a/perllib/FixMyStreet/DB/ResultSet/Problem.pm
+++ b/perllib/FixMyStreet/DB/ResultSet/Problem.pm
@@ -159,7 +159,7 @@ sub _recent {
$probs = [ $rs->search({
id => [ map { $_->id } @$probs ],
%$query,
- })->all ];
+ }, $attrs)->all ];
} else {
$probs = [ $rs->search( $query, $attrs )->all ];
Memcached::set($key, $probs, _cache_timeout());
diff --git a/perllib/FixMyStreet/Queue/Item/Report.pm b/perllib/FixMyStreet/Queue/Item/Report.pm
index 4d0d62752..e38987838 100644
--- a/perllib/FixMyStreet/Queue/Item/Report.pm
+++ b/perllib/FixMyStreet/Queue/Item/Report.pm
@@ -181,7 +181,7 @@ sub _create_reporters {
}
$reporters{ $sender } ||= $sender->new();
- $self->log("OK, adding recipient body " . $body->id . ":" . $body->name . ", " . $sender_info->{method});
+ $self->log("Adding recipient body " . $body->id . ":" . $body->name . ", " . $sender_info->{method});
push @dear, $body->name;
$reporters{ $sender }->add_body( $body, $sender_info->{config} );
}
@@ -218,21 +218,23 @@ sub _send {
my $result = -1;
for my $sender ( keys %{$self->reporters} ) {
- $self->log("sending using " . $sender);
+ $self->log("Sending using " . $sender);
$sender = $self->reporters->{$sender};
my $res = $sender->send( $self->report, $self->h );
$result *= $res;
$self->report->add_send_method($sender) if !$res;
- if ( $sender->unconfirmed_data) {
- foreach my $e (keys %{ $sender->unconfirmed_data } ) {
- foreach my $c (keys %{ $sender->unconfirmed_data->{$e} }) {
- $self->manager->unconfirmed_data->{$e}{$c}{count} += $sender->unconfirmed_data->{$e}{$c}{count};
- $self->manager->unconfirmed_data->{$e}{$c}{note} = $sender->unconfirmed_data->{$e}{$c}{note};
+ if ( $self->manager ) {
+ if ($sender->unconfirmed_data) {
+ foreach my $e (keys %{ $sender->unconfirmed_data } ) {
+ foreach my $c (keys %{ $sender->unconfirmed_data->{$e} }) {
+ $self->manager->unconfirmed_data->{$e}{$c}{count} += $sender->unconfirmed_data->{$e}{$c}{count};
+ $self->manager->unconfirmed_data->{$e}{$c}{note} = $sender->unconfirmed_data->{$e}{$c}{note};
+ }
}
}
+ $self->manager->test_data->{test_req_used} = $sender->open311_test_req_used
+ if FixMyStreet->test_mode && $sender->can('open311_test_req_used');
}
- $self->manager->test_data->{test_req_used} = $sender->open311_test_req_used
- if FixMyStreet->test_mode && $sender->can('open311_test_req_used');
}
return $result;
@@ -251,7 +253,7 @@ sub _post_send {
$self->h->{sent_confirm_id_ref} = $self->report->$send_confirmation_email;
$self->_send_report_sent_email;
}
- $self->log("send successful: OK");
+ $self->log("Send successful");
} else {
my @errors;
for my $sender ( keys %{$self->reporters} ) {
@@ -260,7 +262,7 @@ sub _post_send {
}
}
$self->report->update_send_failed( join( '|', @errors ) );
- $self->log("send FAILED: " . join( '|', @errors ));
+ $self->log("Send failed");
}
}
diff --git a/perllib/FixMyStreet/Script/Reports.pm b/perllib/FixMyStreet/Script/Reports.pm
index 3e9b2d693..3d5afe216 100644
--- a/perllib/FixMyStreet/Script/Reports.pm
+++ b/perllib/FixMyStreet/Script/Reports.pm
@@ -20,6 +20,36 @@ sub send {
verbose => $verbose,
);
+ my $params = construct_query($debug);
+ my $db = FixMyStreet::DB->schema->storage;
+
+ $db->txn_do(sub {
+ my $unsent = FixMyStreet::DB->resultset('Problem')->search($params, {
+ for => \'UPDATE SKIP LOCKED',
+ });
+
+ $manager->log("starting to loop through unsent problem reports...");
+ my $unsent_count = 0;
+ while (my $row = $unsent->next) {
+ $unsent_count++;
+ my $item = FixMyStreet::Queue::Item::Report->new(
+ report => $row,
+ manager => $manager,
+ verbose => $verbose,
+ nomail => $nomail,
+ );
+ $item->process;
+ }
+
+ $manager->end_line($unsent_count);
+ $manager->end_summary_unconfirmed;
+ });
+
+ return $manager->test_data;
+}
+
+sub construct_query {
+ my ($debug) = @_;
my $site = CronFns::site(FixMyStreet->config('BASE_URL'));
my $states = [ FixMyStreet::DB::Result::Problem::open_states() ];
$states = [ 'submitted', 'confirmed', 'in progress', 'feedback pending', 'external', 'wish' ] if $site eq 'zurich';
@@ -55,25 +85,7 @@ sub send {
];
}
- my $unsent = FixMyStreet::DB->resultset('Problem')->search($params);
-
- $manager->log("starting to loop through unsent problem reports...");
- my $unsent_count = 0;
- while (my $row = $unsent->next) {
- $unsent_count++;
- my $item = FixMyStreet::Queue::Item::Report->new(
- report => $row,
- manager => $manager,
- verbose => $verbose,
- nomail => $nomail,
- );
- $item->process;
- }
-
- $manager->end_line($unsent_count);
- $manager->end_summary_unconfirmed;
-
- return $manager->test_data;
+ return $params;
}
sub end_line {
diff --git a/perllib/Open311/PostServiceRequestUpdates.pm b/perllib/Open311/PostServiceRequestUpdates.pm
index 14bebfcb7..fadd063da 100755
--- a/perllib/Open311/PostServiceRequestUpdates.pm
+++ b/perllib/Open311/PostServiceRequestUpdates.pm
@@ -19,17 +19,31 @@ has current_open311 => ( is => 'rw' );
sub send {
my $self = shift;
+ my $bodies = $self->fetch_bodies;
+ foreach my $body (values %$bodies) {
+ $self->construct_open311($body);
+ $self->process_body($body);
+ }
+}
+
+sub fetch_bodies {
my $bodies = FixMyStreet::DB->resultset('Body')->search( {
send_method => SEND_METHOD_OPEN311,
send_comments => 1,
- } );
-
+ }, { prefetch => 'body_areas' } );
+ my %bodies;
while ( my $body = $bodies->next ) {
my $cobrand = $body->get_cobrand_handler;
next if $cobrand && $cobrand->call_hook('open311_post_update_skip');
- $self->current_open311(Open311->new($self->open311_params($body)));
- $self->process_body($body);
+ $bodies{$body->id} = $body;
}
+ return \%bodies;
+}
+
+sub construct_open311 {
+ my ($self, $body) = @_;
+ my $o = Open311->new($self->open311_params($body));
+ $self->current_open311($o);
}
sub open311_params {
@@ -53,41 +67,57 @@ sub open311_params {
sub process_body {
my ($self, $body) = @_;
- my $comments = FixMyStreet::DB->resultset('Comment')->to_body($body)->search( {
- 'me.whensent' => undef,
- 'me.external_id' => undef,
- 'me.state' => 'confirmed',
- 'me.confirmed' => { '!=' => undef },
- 'problem.whensent' => { '!=' => undef },
- 'problem.external_id' => { '!=' => undef },
- 'problem.send_method_used' => { -like => '%Open311%' },
- },
- {
+ my $params = $self->construct_query($self->verbose);
+
+ my $db = FixMyStreet::DB->schema->storage;
+ $db->txn_do(sub {
+ my $comments = FixMyStreet::DB->resultset('Comment')->to_body($body)->search($params, {
+ for => \'UPDATE SKIP LOCKED',
order_by => [ 'confirmed', 'id' ],
- }
- );
+ });
- while ( my $comment = $comments->next ) {
- my $cobrand = $body->get_cobrand_handler || $comment->get_cobrand_logged;
-
- # Some cobrands (e.g. Buckinghamshire) don't want to receive updates
- # from anyone except the original problem reporter.
- if ($cobrand->call_hook(should_skip_sending_update => $comment)) {
- unless (defined $comment->get_extra_metadata('cobrand_skipped_sending')) {
- $comment->set_extra_metadata(cobrand_skipped_sending => 1);
- $comment->update;
- }
- next;
+ while ( my $comment = $comments->next ) {
+ $self->process_update($body, $comment);
}
+ });
+}
- next if !$self->verbose && $comment->send_fail_count && retry_timeout($comment);
-
- $self->process_update($body, $comment, $cobrand);
+sub construct_query {
+ my ($self, $debug) = @_;
+ my $params = {
+ 'me.whensent' => undef,
+ 'me.external_id' => undef,
+ 'me.state' => 'confirmed',
+ 'me.confirmed' => { '!=' => undef },
+ 'me.extra' => [ undef, { -not_like => '%cobrand_skipped_sending%' } ],
+ 'problem.whensent' => { '!=' => undef },
+ 'problem.external_id' => { '!=' => undef },
+ 'problem.send_method_used' => { -like => '%Open311%' },
+ };
+ if (!$debug) {
+ $params->{'-or'} = [
+ 'me.send_fail_count' => 0,
+ 'me.send_fail_timestamp' => { '<', \"current_timestamp - '30 minutes'::interval" },
+ ];
}
+ return $params;
}
sub process_update {
- my ($self, $body, $comment, $cobrand) = @_;
+ my ($self, $body, $comment) = @_;
+
+ my $cobrand = $body->get_cobrand_handler || $comment->get_cobrand_logged;
+
+ # Some cobrands (e.g. Buckinghamshire) don't want to receive updates
+ # from anyone except the original problem reporter.
+ if (my $skip = $cobrand->call_hook(should_skip_sending_update => $comment)) {
+ if ($skip ne 'WAIT' && !defined $comment->get_extra_metadata('cobrand_skipped_sending')) {
+ $comment->set_extra_metadata(cobrand_skipped_sending => 1);
+ $comment->update;
+ }
+ $self->log($comment, 'Skipping');
+ return;
+ }
my $o = $self->current_open311;
@@ -100,30 +130,21 @@ sub process_update {
external_id => $id,
whensent => \'current_timestamp',
} );
+ $self->log($comment, 'Send successful');
} else {
$comment->update( {
send_fail_count => $comment->send_fail_count + 1,
send_fail_timestamp => \'current_timestamp',
send_fail_reason => "Failed to post over Open311\n\n" . $o->error,
} );
-
- if ( $self->verbose && $o->error ) {
- warn $o->error;
- }
+ $self->log($comment, 'Send failed');
}
}
-sub retry_timeout {
- my $row = shift;
-
- my $tz = FixMyStreet->local_time_zone;
- my $now = DateTime->now( time_zone => $tz );
- my $diff = $now - $row->send_fail_timestamp;
- if ( $diff->in_units( 'minutes' ) < 30 ) {
- return 1;
- }
-
- return 0;
+sub log {
+ my ($self, $comment, $msg) = @_;
+ return unless $self->verbose;
+ STDERR->print("[fmsd] [" . $comment->id . "] $msg\n");
}
1;