aboutsummaryrefslogtreecommitdiffstats
path: root/t/open311/getservicerequestupdates.t
diff options
context:
space:
mode:
Diffstat (limited to 't/open311/getservicerequestupdates.t')
-rw-r--r--t/open311/getservicerequestupdates.t537
1 files changed, 537 insertions, 0 deletions
diff --git a/t/open311/getservicerequestupdates.t b/t/open311/getservicerequestupdates.t
new file mode 100644
index 000000000..7ec8d5ae0
--- /dev/null
+++ b/t/open311/getservicerequestupdates.t
@@ -0,0 +1,537 @@
+#!/usr/bin/env perl
+
+use strict;
+use warnings;
+use Test::More;
+use CGI::Simple;
+
+use FindBin;
+use lib "$FindBin::Bin/../perllib";
+use lib "$FindBin::Bin/../commonlib/perllib";
+
+use_ok( 'Open311' );
+
+use_ok( 'Open311::GetServiceRequestUpdates' );
+use DateTime;
+use FixMyStreet::App;
+
+my $user = FixMyStreet::App->model('DB::User')->find_or_create(
+ {
+ email => 'system_user@example.com'
+ }
+);
+
+my $requests_xml = qq{<?xml version="1.0" encoding="utf-8"?>
+<service_requests_updates>
+<request_update>
+<update_id>638344</update_id>
+<service_request_id>1</service_request_id>
+<service_request_id_ext>1</service_request_id_ext>
+<status>open</status>
+<description>This is a note</description>
+UPDATED_DATETIME
+</request_update>
+</service_requests_updates>
+};
+
+
+my $dt = DateTime->now;
+
+# basic xml -> perl object tests
+for my $test (
+ {
+ desc => 'basic parsing - element missing',
+ updated_datetime => '',
+ res => { update_id => 638344, service_request_id => 1, service_request_id_ext => 1,
+ status => 'open', description => 'This is a note' },
+ },
+ {
+ desc => 'basic parsing - empty element',
+ updated_datetime => '<updated_datetime />',
+ res => { update_id => 638344, service_request_id => 1, service_request_id_ext => 1,
+ status => 'open', description => 'This is a note', updated_datetime => {} } ,
+ },
+ {
+ desc => 'basic parsing - element with no content',
+ updated_datetime => '<updated_datetime></updated_datetime>',
+ res => { update_id => 638344, service_request_id => 1, service_request_id_ext => 1,
+ status => 'open', description => 'This is a note', updated_datetime => {} } ,
+ },
+ {
+ desc => 'basic parsing - element with content',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ res => { update_id => 638344, service_request_id => 1, service_request_id_ext => 1,
+ status => 'open', description => 'This is a note', updated_datetime => $dt } ,
+ },
+) {
+ subtest $test->{desc} => sub {
+ my $local_requests_xml = $requests_xml;
+ $local_requests_xml =~ s/UPDATED_DATETIME/$test->{updated_datetime}/;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $local_requests_xml } );
+
+ my $res = $o->get_service_request_updates;
+ is_deeply $res->[0], $test->{ res }, 'result looks correct';
+
+ };
+}
+
+my $problem_rs = FixMyStreet::App->model('DB::Problem');
+my $problem = $problem_rs->new(
+ {
+ postcode => 'EH99 1SP',
+ latitude => 1,
+ longitude => 1,
+ areas => 1,
+ title => '',
+ detail => '',
+ used_map => 1,
+ user_id => 1,
+ name => '',
+ state => 'confirmed',
+ service => '',
+ cobrand => 'default',
+ cobrand_data => '',
+ user => $user,
+ created => DateTime->now()->subtract( days => 1 ),
+ lastupdate => DateTime->now()->subtract( days => 1 ),
+ anonymous => 1,
+ external_id => time(),
+ council => 2482,
+ }
+);
+
+$problem->insert;
+
+for my $test (
+ {
+ desc => 'element with content',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ description => 'This is a note',
+ external_id => 638344,
+ start_state => 'confirmed',
+ close_comment => 0,
+ mark_fixed=> 0,
+ mark_open => 0,
+ problem_state => undef,
+ end_state => 'confirmed',
+ },
+ {
+ desc => 'comment closes report',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ description => 'This is a note',
+ external_id => 638344,
+ start_state => 'confirmed',
+ close_comment => 1,
+ mark_fixed=> 0,
+ mark_open => 0,
+ problem_state => 'fixed - council',
+ end_state => 'fixed - council',
+ },
+ {
+ desc => 'comment re-opens fixed report',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ description => 'This is a note',
+ external_id => 638344,
+ start_state => 'fixed - user',
+ close_comment => 0,
+ mark_fixed => 0,
+ mark_open => 0,
+ problem_state => 'confirmed',
+ end_state => 'confirmed',
+ },
+ {
+ desc => 'comment re-opens closed report',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ description => 'This is a note',
+ external_id => 638344,
+ start_state => 'closed',
+ close_comment => 0,
+ mark_fixed => 0,
+ mark_open => 0,
+ problem_state => 'confirmed',
+ end_state => 'confirmed',
+ },
+ {
+ desc => 'comment leaves report closed',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ description => 'This is a note',
+ external_id => 638344,
+ start_state => 'closed',
+ close_comment => 1,
+ mark_fixed => 0,
+ mark_open => 0,
+ end_state => 'closed',
+ },
+) {
+ subtest $test->{desc} => sub {
+ my $local_requests_xml = $requests_xml;
+ $local_requests_xml =~ s/UPDATED_DATETIME/$test->{updated_datetime}/;
+ $local_requests_xml =~ s#<service_request_id>\d+</service_request_id>#<service_request_id>@{[$problem->external_id]}</service_request_id>#;
+ $local_requests_xml =~ s#<service_request_id_ext>\d+</service_request_id_ext>#<service_request_id_ext>@{[$problem->id]}</service_request_id_ext>#;
+ $local_requests_xml =~ s#<status>\w+</status>#<status>closed</status># if $test->{close_comment};
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $local_requests_xml } );
+
+ $problem->comments->delete;
+ $problem->lastupdate( DateTime->now()->subtract( days => 1 ) );
+ $problem->state( $test->{start_state} );
+ $problem->update;
+
+ my $council_details = { areaid => 2482 };
+ my $update = Open311::GetServiceRequestUpdates->new( system_user => $user );
+ $update->update_comments( $o, $council_details );
+
+ is $problem->comments->count, 1, 'comment count';
+ $problem->discard_changes;
+
+ my $c = FixMyStreet::App->model('DB::Comment')->search( { external_id => $test->{external_id} } )->first;
+ ok $c, 'comment exists';
+ is $c->text, $test->{description}, 'text correct';
+ is $c->mark_fixed, $test->{mark_fixed}, 'mark_closed correct';
+ is $c->problem_state, $test->{problem_state}, 'problem_state correct';
+ is $c->mark_open, $test->{mark_open}, 'mark_open correct';
+ is $problem->state, $test->{end_state}, 'correct problem state';
+ };
+}
+
+
+foreach my $test (
+ {
+ desc => 'date for comment correct',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ external_id => 638344,
+ },
+) {
+ subtest $test->{desc} => sub {
+ my $dt = DateTime->now();
+ $dt->subtract( minutes => 10 );
+ my $local_requests_xml = $requests_xml;
+
+ my $updated = sprintf( '<updated_datetime>%s</updated_datetime>', $dt );
+ $local_requests_xml =~ s/UPDATED_DATETIME/$updated/;
+ $local_requests_xml =~ s#<service_request_id>\d+</service_request_id>#<service_request_id>@{[$problem->external_id]}</service_request_id>#;
+ $local_requests_xml =~ s#<service_request_id_ext>\d+</service_request_id_ext>#<service_request_id_ext>@{[$problem->id]}</service_request_id_ext>#;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $local_requests_xml } );
+
+ $problem->comments->delete;
+
+ my $council_details = { areaid => 2482 };
+ my $update = Open311::GetServiceRequestUpdates->new( system_user => $user );
+ $update->update_comments( $o, $council_details );
+
+ my $comment = $problem->comments->first;
+ is $comment->created, $dt, 'created date set to date from XML';
+ is $comment->confirmed, $dt, 'confirmed date set to date from XML';
+ };
+}
+
+my $problem2 = $problem_rs->new(
+ {
+ postcode => 'EH99 1SP',
+ latitude => 1,
+ longitude => 1,
+ areas => 1,
+ title => '',
+ detail => '',
+ used_map => 1,
+ user_id => 1,
+ name => '',
+ state => 'confirmed',
+ service => '',
+ cobrand => 'default',
+ cobrand_data => '',
+ user => $user,
+ created => DateTime->now(),
+ lastupdate => DateTime->now(),
+ anonymous => 1,
+ external_id => $problem->external_id,
+ council => 2651,
+ }
+);
+
+$problem2->insert();
+$problem->comments->delete;
+$problem2->comments->delete;
+
+for my $test (
+ {
+ desc => 'identical external_ids on problem resolved using council',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ external_id => 638344,
+ area_id => 2651,
+ request_id => $problem2->external_id,
+ request_id_ext => $problem2->id,
+ p1_comments => 0,
+ p2_comments => 1,
+ },
+ {
+ desc => 'identical external_ids on comments resolved',
+ updated_datetime => sprintf( '<updated_datetime>%s</updated_datetime>', $dt ),
+ external_id => 638344,
+ area_id => 2482,
+ request_id => $problem->external_id,
+ request_id_ext => $problem->id,
+ p1_comments => 1,
+ p2_comments => 1,
+ },
+) {
+ subtest $test->{desc} => sub {
+ my $local_requests_xml = $requests_xml;
+ $local_requests_xml =~ s/UPDATED_DATETIME/$test->{updated_datetime}/;
+ $local_requests_xml =~ s#<service_request_id>\d+</service_request_id>#<service_request_id>$test->{request_id}</service_request_id>#;
+ $local_requests_xml =~ s#<service_request_id_ext>\d+</service_request_id_ext>#<service_request_id_ext>$test->{request_id_ext}</service_request_id_ext>#;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $local_requests_xml } );
+
+
+ my $council_details = { areaid => $test->{area_id} };
+ my $update = Open311::GetServiceRequestUpdates->new( system_user => $user );
+ $update->update_comments( $o, $council_details );
+
+ is $problem->comments->count, $test->{p1_comments}, 'comment count for first problem';
+ is $problem2->comments->count, $test->{p2_comments}, 'comment count for second problem';
+ };
+}
+
+subtest 'using start and end date' => sub {
+ my $local_requests_xml = $requests_xml;
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $local_requests_xml } );
+
+ my $start_dt = DateTime->now();
+ $start_dt->subtract( days => 1 );
+ my $end_dt = DateTime->now();
+
+
+ my $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ start_date => $start_dt,
+ );
+
+ my $res = $update->update_comments( $o );
+ is $res, 0, 'returns 0 if start but no end date';
+
+ $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ end_date => $end_dt,
+ );
+
+ $res = $update->update_comments( $o );
+ is $res, 0, 'returns 0 if end but no start date';
+
+ $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ start_date => $start_dt,
+ end_date => $end_dt,
+ );
+
+ my $council_details = { areaid => 2482 };
+ $update->update_comments( $o, $council_details );
+
+ my $start = $start_dt . '';
+ my $end = $end_dt . '';
+
+ my $uri = URI->new( $o->test_uri_used );
+ my $c = CGI::Simple->new( $uri->query );
+
+ is $c->param('start_date'), $start, 'start date used';
+ is $c->param('end_date'), $end, 'end date used';
+};
+
+subtest 'check that existing comments are not duplicated' => sub {
+ my $requests_xml = qq{<?xml version="1.0" encoding="utf-8"?>
+ <service_requests_updates>
+ <request_update>
+ <update_id>638344</update_id>
+ <service_request_id>@{[ $problem->external_id ]}</service_request_id>
+ <service_request_id_ext>@{[ $problem->id ]}</service_request_id_ext>
+ <status>open</status>
+ <description>This is a note</description>
+ <updated_datetime>UPDATED_DATETIME</updated_datetime>
+ </request_update>
+ <request_update>
+ <update_id>638354</update_id>
+ <service_request_id>@{[ $problem->external_id ]}</service_request_id>
+ <service_request_id_ext>@{[ $problem->id ]}</service_request_id_ext>
+ <status>open</status>
+ <description>This is a different note</description>
+ <updated_datetime>UPDATED_DATETIME2</updated_datetime>
+ </request_update>
+ </service_requests_updates>
+ };
+
+ $problem->comments->delete;
+
+ my $comment = FixMyStreet::App->model('DB::Comment')->new(
+ {
+ problem => $problem,
+ external_id => 638344,
+ text => 'This is a note',
+ user => $user,
+ state => 'confirmed',
+ mark_fixed => 0,
+ anonymous => 0,
+ confirmed => $dt,
+ }
+ );
+ $comment->insert;
+
+ is $problem->comments->count, 1, 'one comment before fetching updates';
+
+ $requests_xml =~ s/UPDATED_DATETIME2/$dt/;
+ $requests_xml =~ s/UPDATED_DATETIME/@{[ $comment->confirmed ]}/;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $requests_xml } );
+
+ my $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ );
+
+ my $council_details = { areaid => 2482 };
+ $update->update_comments( $o, $council_details );
+
+ $problem->discard_changes;
+ is $problem->comments->count, 2, 'two comments after fetching updates';
+
+ $update->update_comments( $o, $council_details );
+ $problem->discard_changes;
+ is $problem->comments->count, 2, 're-fetching updates does not add comments';
+
+ $problem->comments->delete;
+ $update->update_comments( $o, $council_details );
+ $problem->discard_changes;
+ is $problem->comments->count, 2, 'if comments are deleted then they are added';
+};
+
+foreach my $test ( {
+ desc => 'check that closed and then open comment results in correct state',
+ dt1 => $dt->subtract( hours => 1 ),
+ dt2 => $dt,
+ },
+ {
+ desc => 'check that old comments do not change problem status',
+ dt1 => $dt->subtract( hours => 2 ),
+ dt2 => $dt,
+ }
+) {
+ subtest $test->{desc} => sub {
+ my $requests_xml = qq{<?xml version="1.0" encoding="utf-8"?>
+ <service_requests_updates>
+ <request_update>
+ <update_id>638344</update_id>
+ <service_request_id>@{[ $problem->external_id ]}</service_request_id>
+ <service_request_id_ext>@{[ $problem->id ]}</service_request_id_ext>
+ <status>closed</status>
+ <description>This is a note</description>
+ <updated_datetime>UPDATED_DATETIME</updated_datetime>
+ </request_update>
+ <request_update>
+ <update_id>638354</update_id>
+ <service_request_id>@{[ $problem->external_id ]}</service_request_id>
+ <service_request_id_ext>@{[ $problem->id ]}</service_request_id_ext>
+ <status>open</status>
+ <description>This is a different note</description>
+ <updated_datetime>UPDATED_DATETIME2</updated_datetime>
+ </request_update>
+ </service_requests_updates>
+ };
+
+ $problem->comments->delete;
+ $problem->state( 'confirmed' );
+ $problem->lastupdate( $dt->subtract( hours => 3 ) );
+ $problem->update;
+
+ $requests_xml =~ s/UPDATED_DATETIME/$test->{dt1}/;
+ $requests_xml =~ s/UPDATED_DATETIME2/$test->{dt2}/;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $requests_xml } );
+
+ my $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ );
+
+ my $council_details = { areaid => 2482 };
+ $update->update_comments( $o, $council_details );
+
+ $problem->discard_changes;
+ is $problem->comments->count, 2, 'two comments after fetching updates';
+ is $problem->state, 'confirmed', 'correct problem status';
+ };
+}
+
+foreach my $test ( {
+ desc => 'normally alerts are not suppressed',
+ suppress_alerts => 0,
+ },
+ {
+ desc => 'alerts suppressed if suppress_alerts set',
+ suppress_alerts => 1,
+ }
+) {
+ subtest $test->{desc} => sub {
+ my $requests_xml = qq{<?xml version="1.0" encoding="utf-8"?>
+ <service_requests_updates>
+ <request_update>
+ <update_id>638344</update_id>
+ <service_request_id>@{[ $problem->external_id ]}</service_request_id>
+ <service_request_id_ext>@{[ $problem->id ]}</service_request_id_ext>
+ <status>closed</status>
+ <description>This is a note</description>
+ <updated_datetime>UPDATED_DATETIME</updated_datetime>
+ </request_update>
+ </service_requests_updates>
+ };
+
+ $problem->comments->delete;
+ $problem->state( 'confirmed' );
+ $problem->lastupdate( $dt->subtract( hours => 3 ) );
+ $problem->update;
+
+ my $alert = FixMyStreet::App->model('DB::Alert')->find_or_create( {
+ alert_type => 'new_updates',
+ parameter => $problem->id,
+ confirmed => 1,
+ user_id => $problem->user->id,
+ } );
+
+ $requests_xml =~ s/UPDATED_DATETIME/$dt/;
+
+ my $o = Open311->new( jurisdiction => 'mysociety', endpoint => 'http://example.com', test_mode => 1, test_get_returns => { 'update.xml' => $requests_xml } );
+
+ my $update = Open311::GetServiceRequestUpdates->new(
+ system_user => $user,
+ suppress_alerts => $test->{suppress_alerts},
+ );
+
+ my $council_details = { areaid => 2482 };
+ $update->update_comments( $o, $council_details );
+ $problem->discard_changes;
+
+ my $alerts_sent = FixMyStreet::App->model('DB::AlertSent')->search(
+ {
+ alert_id => $alert->id,
+ parameter => $problem->comments->first->id,
+ }
+ );
+
+ if ( $test->{suppress_alerts} ) {
+ ok $alerts_sent->count(), 'alerts suppressed';
+ } else {
+ is $alerts_sent->count(), 0, 'alerts not suppressed';
+ }
+
+ $alerts_sent->delete;
+ $alert->delete;
+ }
+}
+
+$problem2->comments->delete();
+$problem->comments->delete();
+$problem2->delete;
+$problem->delete;
+$user->comments->delete;
+$user->problems->delete;
+$user->delete;
+
+done_testing();