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+Subject: Empty property report
+
+Dear Empty Property Officer,
+
+This is a new referral of an empty property in your area made by a user of the
+website ReportEmptyHomes.com; the website user has been told that the case has
+been referred to you.  We would be grateful if you could do whatever you can to
+help get this property back into use. We will contact the user in a month and
+again in six months and ask them what has happened to the property.  
+
+We'd encourage you to tell us what you have done, and when the property comes
+back into use, by filling in an update against the property referral on the
+website:
+
+    <?=$values['url']?>
+
+This gives useful feedback to website users and helps them understand what
+action you are taking. We will offer advice to the user on other action they
+might take if the property isn't successfully dealt with.  
+
+<?=$values['has_photo']?>If you would like help or advice on getting empty properties back into use
+there is lots of useful information on the Empty Homes Agency's website
+www.EmptyHomes.com - if you have further questions please give us a call. 
+
+----------
+
+Name: <?=$values['name']?>
+
+Email: <?=$values['email']?>
+
+<?=$values['phone_line']?>Subject: <?=$values['title']?>
+
+Property type: <?=$values['category']?>
+
+Details: <?=$values['detail']?>
+
+<?=$values['closest_address']?>----------
+
+Replies to this email will go to the user who submitted the report, if
+you would like to ask for any further information.
+
+Yours,  
+reportemptyhomes.com
+