diff options
Diffstat (limited to 'templates/email')
4 files changed, 25 insertions, 1 deletions
diff --git a/templates/email/bexley/_problem-confirm_footer.html b/templates/email/bexley/_problem-confirm_footer.html new file mode 100644 index 000000000..5a7cc2782 --- /dev/null +++ b/templates/email/bexley/_problem-confirm_footer.html @@ -0,0 +1,12 @@ +<p style="border: 0.1em solid rgb(252, 13, 27); padding: 0.5em; background-color: rgb(237, 207, 206);"> + <strong>While we find ourselves in these unprecedented times.</strong> + All issues reported on Bexley’s FixMyStreet system will continue to be + actioned to keep our roads safe for critical workers to be able to continue + to support the London Borough of Bexley and its residents. We may take + longer to respond to you while we concentrate on getting issues resolved in + priority order and within available resources. Non-urgent defects may also + take longer than normal to fix. We will continue to serve you the best that + we can but urge everyone not to make journeys unless absolutely necessary + and not report to anything that is not urgent. Thank you for + your understanding. +</p> diff --git a/templates/email/buckinghamshire/other-reported.html b/templates/email/buckinghamshire/other-reported.html index 341df8120..8f790425f 100644 --- a/templates/email/buckinghamshire/other-reported.html +++ b/templates/email/buckinghamshire/other-reported.html @@ -22,6 +22,13 @@ using the email address associated with the report.</p> [% IF cobrand.owns_problem( report ) %] [% TRY %][% INCLUDE '_council_reference.html' problem=report %][% CATCH file %][% END %] [% END %] + +<p style="[% p_style %]"> +Due to the current COVID 19 crisis and associated restrictions regrettably we +must prioritise more urgent work, therefore we hope you will understand that +there may be a delay in fixing the defect. +</p> + <p style="margin: 20px auto; text-align: center"> <a style="[% button_style %]" href="[% cobrand.base_url_for_report(report) %][% report.view_url %]">View my report</a> </p> diff --git a/templates/email/buckinghamshire/other-reported.txt b/templates/email/buckinghamshire/other-reported.txt index 4d354d3ed..8fa9cfb15 100644 --- a/templates/email/buckinghamshire/other-reported.txt +++ b/templates/email/buckinghamshire/other-reported.txt @@ -2,7 +2,7 @@ Subject: Your [% report.category | lower %] report has been logged Hello [% report.name %], -Your report to [% report.body %] has been logged on [% site_name %]. +Thank you for your report to [% report.body %] which has been logged on [% site_name %]. [% IF report.non_public ~%] It has been marked as private and will not be visible to the general public; @@ -15,6 +15,10 @@ associated with the report. [% TRY %][% INCLUDE '_council_reference.txt' problem=report %][% CATCH file %][% END %] [% END %] +Due to the current COVID 19 crisis and associated restrictions regrettably we +must prioritise more urgent work, therefore we hope you will understand that +there may be a delay in fixing the defect. + It is available to view at: [% cobrand.base_url_for_report(report) %][% report.view_url %] diff --git a/templates/email/default/problem-confirm.html b/templates/email/default/problem-confirm.html index b94a008f7..40b83a5a0 100644 --- a/templates/email/default/problem-confirm.html +++ b/templates/email/default/problem-confirm.html @@ -25,6 +25,7 @@ of problem, so it will instead be sent to [% report.body %]. <a style="[% button_style %]" href="[% token_url %]">Yes, send my report</a> </p> <p style="[% p_style %]">If you no longer wish to send this report, please take no further action.</p> + [% TRY %][% INCLUDE '_problem-confirm_footer.html' %][% CATCH file %][% END %] [% end_padded_box | safe %] </th> [% WRAPPER '_email_sidebar.html' object = report, url = token_url %] |