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diff --git a/templates/web/barnet/about/faq-en-gb.html b/templates/web/barnet/about/faq-en-gb.html deleted file mode 100755 index bc381a509..000000000 --- a/templates/web/barnet/about/faq-en-gb.html +++ /dev/null @@ -1,103 +0,0 @@ -[% INCLUDE 'header.html', title = 'Help', bodyclass = 'twothirdswidthpage' %] - -<h1>Frequently Asked Questions</h1> - -<p>These pages are for reporting things which are broken or dirty or damaged or dumped, and need fixing, cleaning or clearing, such as:</p> - <ul><li>abandoned vehicles - <li>flyposting or graffiti - <li>flytipping or litter - <li>streetcleaning, such as broken glass in a cycle lane - <li>unlit lampposts - <li>broken playground equipment - <li>potholes - </ul> - -<dl> - <dt>What issues can’t be reported here?</dt> - <dd><p>It is not a way of reporting all issues. Problems such as:</p> - <ul> - <li>missed rubbish or recycling collections - <li>anti-social behaviour - <li>noise pollution or barking dogs - <li>fires and smoke/smell pollution - <li>proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc. - <li>complaining about your neighbours - <li>complaining or commenting about the council - </ul> - </dd> - - <dt>How do I report a problem here?</dt> - <dd>After entering a postcode or location, you are shown -a map of that area. You can view problems already reported in that area, -or report ones of your own by clicking on the map at the location of -the problem.</dd> - <dt>How are the problems solved?</dt> - <dd>They are reported directly to us so we can then resolve the problem. - You can also discuss the problem on the website with others if you wish.</dd> - - <dt>Do you remove silly or illegal content?</dt> - <dd>Barnet Council and FixMyStreet are not responsible for the content and accuracy -of material submitted by their users. We reserve the right to edit or remove any -problems or updates which we consider to be inappropriate upon being informed -by a user of the site.</dd> - - <dt>Can I use FixMyStreet on my mobile?</dt> - <dd>Yes a special mobile friendly version is available to report problem in Barnet’s streets or parks. - </dd> - - <dt>Can I use these pages to report problems outside of the London Borough of Barnet?</dd> - <dd>No, please visit the main FixMyStreet site at <a href="https://www.fixmystreet.com/">https://www.fixmystreet.com/</a> to report problem outside the borough.</dd> - - <dt>Who built FixMyStreet?</dt> - <dd>FixMyStreet was built by <a href="http://www.mysociety.org/">mySociety</a>, in conjunction with the <a href="http://www.youngfoundation.org.uk/">Young Foundation</a>. -mySociety is the project of a registered charity which has grown out of the community of -volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou</a>. -mySociety’s primary mission is to build Internet projects which give people simple, tangible -benefits in the civic and community aspects of their lives. Our first project -was <a href="http://www.writetothem.com/">WriteToThem</a>, where you can write to any of your -elected representatives, for free. The charity is called UK Citizens Online Democracy and is charity number 1076346. mySociety -can be contacted by email at <a href="mailto:hello@mysociety.org">hello@mysociety.org</a>, -or by post at: mySociety, 483 Green Lanes, London, N13 4BS, UK.</dd> - - <dt>Why does the site use kilometres for measurements?</dt> - <dd>The British national - grid reference system, devised by Ordnance Survey (the British national - mapping agency) around the time of the second world war, uses eastings and - northings measured in metres and kilometres; the maps we use are from - Ordnance Survey and so this is what we use to display distances. - There you have it: not everything British is in miles!</dd> - - <dt>Why can’t I zoom out more on the reporting map?</dt> - <dd>We want to keep reports locally focused, so we restrict the ability to - move radically between areas. The map on <a href="/my">Your Reports</a> will let you see all - the reports you’ve made, wherever they are.</dd> - - <dt>Who gets to see my email address?</dt> - <dd>If you submit a problem, your details, and details - of the problem, will be submitted to Barnet Council. -Other than the council, only people we authorise to view the FixMyStreet administration interface -will be able to see your email address and they will never use it for anything other than -to help administer FixMyStreet. We will never give or sell your email address to anyone else, -unless we are obliged to by law. Your name will not be published anywhere unless you let us.</dd> - - <dt>What emails will you send to me?</dt> - <dd>We will email you if someone leaves an update on a -problem you’ve reported, and send you a questionnaire email four weeks -after you submit a problem, asking for a status update; we’ll only ever -send you emails in relation to your problem.</dd> - - <dt>I’d like a site like this for my own location/ where’s the "source code" to this site?</dt> - <dd> -The software behind this site is open source, and available -to you mainly under the GNU Affero GPL software license. You can <a -href="http://github.com/mysociety/fixmystreet">download the -source code</a> and help us develop it. -You’re welcome to use it in your own projects, although you must also -make available the source code to any such projects. -<a href="http://www.fiksgatami.no/">Fiksgatami</a> is an example of our code -being used in a Norwegian version of this site. -</dd> - - </dl> - -[% INCLUDE 'footer.html' pagefooter = 'yes' %] |