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diff --git a/templates/web/base/faq/faq-en-gb.html b/templates/web/base/faq/faq-en-gb.html deleted file mode 100755 index b60f1102a..000000000 --- a/templates/web/base/faq/faq-en-gb.html +++ /dev/null @@ -1,141 +0,0 @@ -[% INCLUDE 'header.html', title = loc('Frequently Asked Questions'), bodyclass = 'twothirdswidthpage' %] - -<div class="sticky-sidebar"> - <aside> - <ul class="plain-list"> - <li><strong>[% loc('Frequently Asked Questions') %]</strong></li> - <li><a href="/privacy">[% loc('Privacy and cookies') %]</a></li> - <li><a href="/contact">[% tprintf(loc("Contact %s", "%s is the site name"), site_name) %]</a></li> - </ul> - </aside> -</div> - -<h1><a name="faq"></a>[% loc('Frequently Asked Questions') %]</h1> - -<dl> - - <dt>What is this site?</dt> - <dd>[% site_name %] is a site to help people report to their - local authority, view, or discuss local issues they’ve found, by - simply locating them on a map.</dd> - - <dt>How do I get in touch with [% site_name %]?</dt> - <dd>Here’s our <a href="/contact">contact page</a>.</dd> - - <dt>What sort of problems should I report with [% site_name %]?</dt> - <dd>This depends upon the precise purpose of [% site_name %]; - in the UK, FixMyStreet is primarily for reporting things which are - <strong>broken or dirty or damaged or dumped, and need fixing, cleaning - or clearing</strong>, such as: - <ul> - <li>Abandoned vehicles - <li>Dog Fouling - <li>Flyposting or graffiti - <li>Flytipping or litter - <li>Streetcleaning, such as broken glass in a cycle lane - <li>Unlit lampposts - <li>Potholes - </ul> - </dd> - - <dt>What isn’t [% site_name %] for?</dt> - <dd>[% site_name %] is not a way of getting in touch with your - authority for all issues – please use this site only for problems - such as the above. We often route problem reports via cleansing services or - highways and so using this site for other matters may result in a delay in - your report getting to the right department. <strong>You will need to - contact your authority directly for problems such as</strong>: - - <ul><li>Anti-social behaviour - <li>Any urgent or emergency problems - <li>Noise pollution or barking dogs - <li>Fires and smoke/smell pollution - <li>Missing wheelie bins or recycling boxes or missed rubbish collections - <li>Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc. - <li>Complaining about your neighbours - <li>Complaining about the authority - <li>Joy riding, drug taking, animal cruelty, or other criminal activity - </ul> - <p>Authorities often have direct hotlines for these sorts of issues.</p> - </dd> - - <dt>How do I use the site?</dt> - <dd>After entering a location, you are presented with a map of that area. - You can view problems already reported in that area, or report ones of your - own by clicking on the map at the location of the problem.</dd> - - <dt>How are the problems solved?</dt> - <dd>They are reported to the relevant authority by email. The authority can - then resolve the problem the way they normally would. Alternatively, you - can discuss the problem on the website with others, and then together lobby - the authority to fix it, or fix it directly yourselves.</dd> - - <dt>Is it free?</dt> - <dd>The site is free to use, yes. The FixMyStreet Platform is maintained by - a registered charity, so if you want to make a contribution, - <a href="https://www.mysociety.org/donate/">please do</a>.</dd> - - <dt>Can I use [% site_name %] on my mobile?</dt> - <dd> - <p>The [% site_name %] website will already work on your mobile - phone, adapting to the size of your screen automatically.</p> - </dd> -</dl> - -<h2><a name="practical"></a>Practical Questions</h2> - -<dl> - <dt>I’m from an authority, where do you send the reports?</dt> - <dd>You can either leave a test report or <a href="/contact">contact us</a> -to find out where reports go at the moment. Also <a href="/contact">contact us</a> -to update the address or addresses we use.</dd> - - <dt>I’m from an authority, can we have [% site_name %] - on our website?</dt> - <dd>Quite possibly – contact the people who run this site.</dd> - - <dt>Do you remove silly or illegal content?</dt> - <dd>[% site_name %] is not responsible for the content and - accuracy of material submitted by its users. We reserve the right to - edit or remove any problems or updates which we consider to be - inappropriate upon being informed by a user of the site.</dd> - - <dt>Why can’t I zoom out more on the reporting map?</dt> - <dd>We want to keep [% site_name %] locally focused, so restrict - the ability to move radically between areas. The map on Your Reports will - let you see all the reports you’ve made, wherever they are. If - you’re from the authority then the emailed version of the problem - report might also contain the closest road or postcode to the pin on the - map.</dd> - -<h2><a name="organisation"></a>Organisation Questions</h2> - -<dl> - <dt>Who built [% site_name %]?</dt> - <dd>This will depend upon the installation of the FixMyStreet Platform, - who should create their own <code>faq/</code> template in their cobrand - directory to replace this default one. The FixMyStreet Platform was - built by <a href="https://www.mysociety.org/">mySociety</a>. - - <dt>Do you need any help with the project?</dt> - <dd>Yes, we can use help in all sorts of ways, technical or -non-technical. Please see our <a -href="https://www.mysociety.org/helpus/">Get Involved page</a>.</dd> - - <dt>I’d like a site like this for my own location/ where’s the - "source code" to this site?</dt> - <dd> - The software behind this site is open source, and available to you mainly - under the GNU Affero GPL software license. You can - <a href="https://github.com/mysociety/fixmystreet">download the source - code</a> and help us develop it. You’re welcome to use it in your own - projects, although you must also make available the source code to any such - projects. <a href="https://www.fixmystreet.com/">FixMyStreet.com</a> is the - original code installation, in the UK, and - <a href="http://www.fiksgatami.no/">Fiksgatami</a> is an example of the - code being used in Norway. - </dd> - -</dl> - -[% INCLUDE 'footer.html' pagefooter = 'yes' %] |