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-rw-r--r--templates/web/oxfordshire/around/intro.html2
-rwxr-xr-xtemplates/web/oxfordshire/faq/faq-en-gb.html38
-rw-r--r--templates/web/oxfordshire/header.html4
-rw-r--r--templates/web/oxfordshire/tracking_code.html22
4 files changed, 59 insertions, 7 deletions
diff --git a/templates/web/oxfordshire/around/intro.html b/templates/web/oxfordshire/around/intro.html
index 81b2569f6..3b96ec82f 100644
--- a/templates/web/oxfordshire/around/intro.html
+++ b/templates/web/oxfordshire/around/intro.html
@@ -1 +1 @@
- <h1 class="main">Reporting a problem in Oxfordshire</h1>
+ <h1 class="main">Report a street or road problem</h1>
diff --git a/templates/web/oxfordshire/faq/faq-en-gb.html b/templates/web/oxfordshire/faq/faq-en-gb.html
index 5aafa0bc4..a85c8b96b 100755
--- a/templates/web/oxfordshire/faq/faq-en-gb.html
+++ b/templates/web/oxfordshire/faq/faq-en-gb.html
@@ -25,6 +25,10 @@
to make it easier for our customers to report highways faults directly to us by
using their computer or mobile phone.
</p>
+ <p>
+ Here is a <a href="http://vimeo.com/61275718">short video</a>
+ about FixMyStreet and how you can use it to report road and street problems.
+ </p>
</dd>
<dt>What sort of problems should I report with FixMyStreet?</dt>
@@ -107,6 +111,32 @@
The map shows all faults submitted online through FixMyStreet. You can view the
exact location of each fault and see its current status.
</dd>
+
+ <dt>What updates will I receive?</dt>
+ <dd>
+ <p>
+ When you record a fault you can sign up to receive updates and you will receive an
+ initial email to acknowledge the report.
+ </p>
+ <p>
+ You will then receive an email every time that fault is updated. This could be when
+ a member of the public posts an update onto the fault or when we post a status update.
+ </p>
+ <p>
+ Road problems that are the responsibility of our Highways department, such as potholes,
+ will receive automatic updates at different stages. You will receive an email when the
+ problem has been inspected and another one when the fault is fixed.
+ </p>
+ <p>
+ Some faults may be marked as referred when they are not the responsibility of Oxfordshire
+ County Council, for example problems such as graffiti or rubbish which are the
+ responsibility of the District Council for that area.
+ </p>
+ <p>
+ All of these updates will also be posted on the mapped fault so that anyone can see the
+ status of any fault recorded via FixMyStreet by clicking on it on the map.
+ </p>
+ </dd>
<dt>How can I get an update on a fault?</dt>
<dd>
@@ -148,12 +178,12 @@
<h2><a name="practical"></a>Practical Questions</h2>
<dl>
- <dt>Do you remove silly or illegal content?</dt>
+ <dt>Inappropriate use</dt>
<dd>
Oxfordshire County Council and FixMyStreet are not responsible for the content and
- accuracy of material submitted by its users. We reserve the right to edit or remove
- any problems or updates which we consider to be inappropriate upon being informed
- by a user of the site.
+ accuracy of material submitted by its users. Oxfordshire County Council will monitor
+ this website for instances of inappropriate use, and reserves the right to moderate
+ comments if such instances occur.
</dd>
<dt>Why does the site use kilometres for measurements?</dt>
diff --git a/templates/web/oxfordshire/header.html b/templates/web/oxfordshire/header.html
index e9a592fd4..67afb2334 100644
--- a/templates/web/oxfordshire/header.html
+++ b/templates/web/oxfordshire/header.html
@@ -37,10 +37,10 @@
<div id="oxford-header" class="desk-only oxford-left">
<a href="http://www.oxfordshire.gov.uk/" title="Home" class="logo">Oxfordshire County Council<span></span></a>
<span id="oxford-links">
- <a href="http://www.oxfordshire.gov.uk/" title="">Oxfordshire County Council home</a>|<a href="/" title="">FixMyStreet</a>
+ <a href="http://www.oxfordshire.gov.uk/" title="">Oxfordshire County Council home</a>
</span>
<div style="clear:both"></div>
- <span class="header"><a href="/">FixMyStreet</a></span>
+ <span class="header"><a href="/">Report a road or street problem</a></span>
<div class="oxford-user">
<p>
[% IF c.user_exists %]
diff --git a/templates/web/oxfordshire/tracking_code.html b/templates/web/oxfordshire/tracking_code.html
new file mode 100644
index 000000000..1ed17651b
--- /dev/null
+++ b/templates/web/oxfordshire/tracking_code.html
@@ -0,0 +1,22 @@
+[% IF c.config.BASE_URL == "http://www.fixmystreet.com" %]
+
+<script type="text/javascript">
+
+ var _gaq = _gaq || [];
+ _gaq.push(['_setAccount', 'UA-22094787-2']);
+ _gaq.push(['_setDomainName', '.oxfordshire.gov.uk']);
+ _gaq.push(['_setCustomVar',1,'level1','Roads and transport',3]);
+ _gaq.push(['_setCustomVar',2,'level2','FixMyStreet',3]);
+ _gaq.push(['_trackPageview']);
+ jQuery(document).ready( function () {
+ jQuery.occ.gaico({
+ messageIcon: '/cms/sites/all/themes/publicsite/images/gaico_exclamation.png',
+ permanentMessageIcon: '/cms/sites/all/themes/publicsite/images/gaico_question.png'
+ });
+ });
+
+</script>
+
+[% ELSE %]
+<!-- Tracking code not inserted as "[% c.config.BASE_URL %]" not "http://www.fixmystreet.com" -->
+[% END %]