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-rw-r--r--templates/web/base/report/new/category_extras_fields.html1
-rw-r--r--templates/web/buckinghamshire/report/new/councils_extra_text.html9
-rw-r--r--templates/web/buckinghamshire/report/new/form_heading.html8
-rw-r--r--templates/web/fixmystreet.com/header.html43
-rw-r--r--templates/web/rutland/about/faq-en-gb.html172
5 files changed, 182 insertions, 51 deletions
diff --git a/templates/web/base/report/new/category_extras_fields.html b/templates/web/base/report/new/category_extras_fields.html
index cf5cc37b4..c4456d04e 100644
--- a/templates/web/base/report/new/category_extras_fields.html
+++ b/templates/web/base/report/new/category_extras_fields.html
@@ -8,6 +8,7 @@
[% ELSIF meta.variable != 'false' || NOT hide_notices %]
<label for="[% cat_prefix %]form_[% meta_name %]">[% meta.description %]</label>
+ [% TRY %][% INCLUDE 'report/new/_category_extra_field_notice.html' %][% CATCH file %][% END %]
[% IF field_errors.$meta_name %]
<p class='form-error'>[% field_errors.$meta_name %]</p>
[% END -%]
diff --git a/templates/web/buckinghamshire/report/new/councils_extra_text.html b/templates/web/buckinghamshire/report/new/councils_extra_text.html
index 0b3246472..16aed5154 100644
--- a/templates/web/buckinghamshire/report/new/councils_extra_text.html
+++ b/templates/web/buckinghamshire/report/new/councils_extra_text.html
@@ -1,8 +1 @@
-<p>
-<strong>IMPORTANT:</strong>
-If you consider this to be dangerous or an emergency, please call us
-on: <strong>01296 382416</strong> (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday)
-or <strong>01296 486630</strong>
-(out of hours and weekends). Otherwise, by submitting the report online we will
-deal with it in line with our agreed timescales.
-</p>
+Please do not enter any personal information or private contact details.
diff --git a/templates/web/buckinghamshire/report/new/form_heading.html b/templates/web/buckinghamshire/report/new/form_heading.html
new file mode 100644
index 000000000..0b3246472
--- /dev/null
+++ b/templates/web/buckinghamshire/report/new/form_heading.html
@@ -0,0 +1,8 @@
+<p>
+<strong>IMPORTANT:</strong>
+If you consider this to be dangerous or an emergency, please call us
+on: <strong>01296 382416</strong> (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday)
+or <strong>01296 486630</strong>
+(out of hours and weekends). Otherwise, by submitting the report online we will
+deal with it in line with our agreed timescales.
+</p>
diff --git a/templates/web/fixmystreet.com/header.html b/templates/web/fixmystreet.com/header.html
deleted file mode 100644
index a1f66945d..000000000
--- a/templates/web/fixmystreet.com/header.html
+++ /dev/null
@@ -1,43 +0,0 @@
-[%
- SET html_att = ' lang="' _ lang_code _ '"';
- # For a right-to-left language, use the following line in your own header:
- # SET html_att = html_att _ ' dir="rtl"';
--%]
-<!doctype html>
-<!--[if IE 7]> <html class="no-js ie7 iel8"[% html_att %]><![endif]-->
-<!--[if IE 8]> <html class="no-js ie8 iel8"[% html_att %]><![endif]-->
-<!--[if IE 9]> <html class="no-js ie9"[% html_att %]><![endif]-->
-<!--[if gt IE 9]><!--><html class="no-js"[% html_att %]
-[% IF appcache ~%]
- manifest="/offline/appcache.manifest"
-[%~ END %]><!--<![endif]-->
- <head>
- <meta name="viewport" content="initial-scale=1.0">
-
- <meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1">
- <meta name="HandHeldFriendly" content="true">
- <meta name="mobileoptimized" content="0">
-
- [% INCLUDE 'header_opengraph.html' %]
- [% INCLUDE 'header/css.html' %]
- [% INCLUDE 'common_header_tags.html' %]
- [% TRY %][% PROCESS 'header_extra.html' %][% CATCH file %][% END %]
-
- </head>
- [% TRY %][% PROCESS 'set_body_class.html' %][% CATCH file %][% END %]
- <body class="[% bodyclass | html IF bodyclass %]">
- <div class="top_banner top_banner--donate"><p>
- <strong>Help keep our sites running in 2018.</strong>
- <a href="https://www.mysociety.org/donate/">Please&nbsp;donate&nbsp;today</a>.
- </p></div>
-
- <div class="wrapper">
- <div class="table-cell">
- [% INCLUDE 'header_site.html' %]
-
- [% pre_container_extra %]
-
- <div class="container">
- <div class="content[% " $mainclass" | html IF mainclass %]" role="main">
-
- <!-- [% INCLUDE 'debug_header.html' %] -->
diff --git a/templates/web/rutland/about/faq-en-gb.html b/templates/web/rutland/about/faq-en-gb.html
new file mode 100644
index 000000000..cfe1d9153
--- /dev/null
+++ b/templates/web/rutland/about/faq-en-gb.html
@@ -0,0 +1,172 @@
+[% INCLUDE 'header.html', title => loc('Frequently Asked Questions'), bodyclass => 'twothirdswidthpage' %]
+
+<div class="sticky-sidebar">
+ <aside>
+ <ul class="plain-list">
+ <li><strong>Frequently Asked Questions</strong</li>
+ <li><a href="/privacy">Privacy and cookies</a></li>
+ <li><a href="https://www.rutland.gov.uk/my-council/contact-us/">Contact Rutland County Council</a></li>
+ </ul>
+ </aside>
+</div>
+
+<h1><a name="faq"></a>Frequently Asked Questions</h1>
+<dl>
+ <dt>How can I report a pothole, street or road problem?</dt>
+ <dd>
+ <p>
+ This easy to use web site is designed to help Rutland residents to report,
+ view, or discuss local highway faults, including potholes, directly and quickly
+ to us by simply locating them on a map. You can do this by using your computer
+ or your mobile phone.
+ </p>
+ <p>
+ Please report one problem at a time; you will be given an opportunity at the end
+ to report another problem using the personal details previously entered.
+ </p>
+ </dd>
+
+ <dt>What sort of problems can I report?</dt>
+ <dd>
+ <p>
+ You can report faults linked to amenities or problems that are broken or dirty,
+ damaged or dumped, or need fixing, cleaning or clearing such as:
+ </p>
+ <ul>
+ <li>Abandoned vehicles
+ <li>Dog Fouling
+ <li>Flyposting or graffiti
+ <li>Flytipping or litter
+ <li>Streetcleaning, such as broken glass in a cycle lane
+ <li>Unlit lampposts
+ <li>Potholes
+ </ul>
+ </dd>
+ <dt>What isn&rsquo;t it for?</dt>
+ <dd>
+ <p>
+ The web site is not a way of getting in touch with the council for all issues
+ — please use it only for problems highlighted above.
+ </p>
+ <p>
+ As we often route problems via our cleansing services or highways departments,
+ using the site for other matters may result in a delay in your report getting
+ to the right people.
+ </p>
+ <div style="margin-left:1.5em;">
+ <p>
+ <strong>You will need to contact the county council directly for</strong>:
+ </p>
+ <ul>
+ <li>Any urgent or emergency problems
+ <li>Complaining about the council
+ <li>Proposals for speed bumps/ CCTV/ pedestrian crossings/ new road layouts/ etc.
+ </ul>
+ </div>
+ </dd>
+
+ <dt>How do I use the reporting tool on the site?</dt>
+ <dd>
+ <p>
+ After entering a postcode or location, you will then be presented with a map of
+ that area. You can then view problems already reported in that area, or report new
+ ones of your own simply by clicking on the map at the location of the problem.
+ </p>
+ </dd>
+
+ <dt>How are the problems solved?</dt>
+ <dd>
+ <p>
+ They are reported to us automatically. We then resolve the problem the way we
+ normally would and update the fault on the map.
+ </p>
+ </dd>
+
+ <dt>What does the map show?</dt>
+ <dd>
+ <p>
+ The map shows all faults submitted online. You can view the exact location of
+ each fault and see its current status.
+ </p>
+ </dd>
+
+ <dt>What updates will I receive?</dt>
+ <dd>
+ <p>
+ When you record a fault you can sign up to receive updates and you will
+ receive an initial email to acknowledge the report.
+ </p>
+ <p>
+ You will then receive an email every time that fault is updated. This could be when
+ a member of the public posts an update onto the fault or when we post a status update.
+ </p>
+ <p>
+ Road problems that are the responsibility of our Highways department, such as potholes,
+ will receive automatic updates at different stages. You will receive an email when the
+ problem has been inspected and another one when the fault is fixed.
+ </p>
+ <p>
+ Some faults may be marked as referred when they are not the responsibility of Rutland County Council.
+ </p>
+ <p>
+ All of these updates will also be posted on the mapped fault so that anyone can see the status of any
+ fault recorded by clicking on it on the map.
+ </p>
+ </dd>
+
+ <dt>How can I get an update on a fault?</dt>
+ <dd>
+ <p>
+ When you record a fault you can sign up to receive updates. You will then receive an initial
+ email to acknowledge the report. In time, you will receive a further email when the problem is
+ assigned for inspection, one if the problem needs to be referred to another department or
+ organisation, and a final email when it is fixed or requires no further work.
+ </p>
+ <p>
+ These updates will also be posted on the mapped fault so that anyone can see the status of
+ any fault recorded by clicking on it on the map.
+ </p>
+ </dd>
+
+ <dt>Can I report a fault on my mobile?</dt>
+ <dd>
+ <p>
+ Yes, you can view our website on your phone or tablet and it will automatically adapt to the
+ size of your screen.
+ </p>
+ </dd>
+</dl>
+
+<dl>
+ <dt>Inappropriate use</dt>
+ <dd>
+ <p>
+ Rutland County Council is not responsible for the content and
+ accuracy of material submitted by its users. Rutland County Council will monitor
+ this website for instances of inappropriate use, and reserves the right to moderate
+ comments if such instances occur.
+ </p>
+ </dd>
+
+ <dt>Why does the site use kilometres for measurements?</dt>
+ <dd>
+ <p>
+ The maps are from Ordnance Survey who based their grid reference
+ system on measurements in metres and kilometres.
+ </p>
+ </dd>
+
+ <dt>How do I report a fault outside of Rutland?</dt>
+ <dd>
+ <p>
+ The map only shows locations within Rutland to keep it locally focussed.
+ </p>
+ </dd>
+</dl>
+
+<p>
+ You can find out more about FixMyStreet at <a href="https://www.fixmystreet.com">www.fixmystreet.com</a>.
+</p>
+<p>&nbsp;<p>
+
+[% INCLUDE 'footer.html' pagefooter = 'yes' %]