1 files changed, 105 insertions, 3 deletions
diff --git a/web/faq.cgi b/web/faq.cgi
index 832f3ceaf..361c11710 100755
--- a/web/faq.cgi
+++ b/web/faq.cgi
@@ -6,7 +6,7 @@
 # Copyright (c) 2006 UK Citizens Online Democracy. All rights reserved.
 # Email: matthew@mysociety.org. WWW: http://www.mysociety.org
 #
-# $Id: faq.cgi,v 1.2 2006-09-25 18:39:54 matthew Exp $
+# $Id: faq.cgi,v 1.3 2006-09-26 18:31:54 matthew Exp $
 
 use strict;
 require 5.8.0;
@@ -29,8 +29,110 @@ Page::do_fastcgi(\&main);
 sub faq {
     my $out = <<EOF;
 <h1>Frequently Asked Questions</h1>
-<p>FAQ stuff here</p>
-</div>
+
+<dl>
+
+<dt>What is Neighbourhood Fix-It for?</dt>
+<dd>Neighbourhood Fix-It is a site to help people report, view, or discuss local problems
+they've found to their local council by simply locating them on a map.</dd>
+
+<dt>Can you give me some examples?</dt>
+<dd>Sure. Graffiti, unlit lampposts, abandoned beds, broken glass on a cycle
+path; anything like that that could be usefully reported to your council
+to be fixed.</dd>
+
+<dt>How does it work?</dt>
+<dd>After entering a postcode, users are presented with a map of that
+area. They can view problems already reported in that area, or report
+ones of their own simply by clicking on the map at the location of the
+problem.</dd>
+
+<dt>Is it free?</dt>
+<dd>The site is free to use, yes. Neighbourhood Fix-It
+is run by a charitable organisation, though, so if you want to make
+a contribution, please contact us.</dd>
+</dl>
+
+<dt>Do you remove silly or illegal content?</dt>
+<dd>We reserve the right to remove any problems or comments which we
+consider to be inappropriate.</dd>
+
+<h2>Privacy Questions</h2>
+<dl>
+
+<dt>Who gets to see my email address?</dt>
+<dd>If you submit a problem, we (do we?) pass on your name, email address, and details
+of the problem to the council contact responsible for the area where you
+located the problem. Your name is displayed upon the site, but not your email address;
+similarly with comments.
+
+We will never give or sell your
+email address to anyone else, unless we are obliged to by law.
+
+</dd>
+
+<dt>Will you send nasty, brutish spam to my email address?</dt>
+<dd>Never.  If you opt to when adding a problem or comment, you will receive emails 
+about updates to that problem, but that's it.
+</dd>
+
+
+</dl>
+
+<h2>Organisation Questions</h2>
+
+<dl>
+
+<dt>Who built Neighbourhood Fix-It?</dt>
+<dd>This site was built by <a href="http://www.mysociety.org">mySociety</a>. 
+mySociety is a charitable organisation which has grown out of this community of
+volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou.com</a>. 
+mySociety's primary
+mission is to build Internet projects which give people simple, tangible
+benefits in the civic and community aspects of their lives. Our first project
+was <a href="http://www.writetothem.com/">WriteToThem.com</a>, where you can write to any of your
+elected representatives, for free.</dd>
+
+<dt>Who pays for it?</dt>
+<dd>Neighbourhood Fix-It has been built by mySociety thanks to the effort
+of a combination of paid core developers and unpaid volunteers. The
+core developers were paid for by ???.
+</dd>
+
+<dt>Do you need any help with the project?</dt>
+<dd>Yes, we can use help in all sorts of ways, technical or non-technical.
+Please see our <a href="http://www.mysociety.org/volunteertasks">volunteers page</a>.</dd>
+
+<dt>Where's the "source code" to this site?</dt>
+<dd>The software behind this site is open source, and available to you
+mainly under the Affero GPL software license. You can <a
+href="https://secure.mysociety.org/cvstrac/dir?d=mysociety">download the source
+code</a> (look under 'bci') and help us develop it. You're welcome to use it
+in your own projects, although you must also make available the source code to
+any such projects.
+</dd>
+
+<dt>People build things, not organisations. Who <em>actually</em> built it?</dt>
+<dd>OK, we are
+Francis Irving,
+Chris Lightfoot,
+Richard Pope,
+Matthew Somerville,
+and
+Tom Steinberg.
+
+Thanks also to
+<a href="http://www.ordnancesurvey.co.uk">Ordnance Survey</a> (for the maps and UK postcodes),
+the entire free software community (FreeBSD, Linux, PHP, Perl, Python, Apache,
+MySQL, PostgreSQL, we love and use you all!) and
+<a href="http://www.easynet.net/publicsector/">Easynet</a> (who kindly host all
+our servers).
+
+Let us know if we've missed anyone.
+</dd>
+
+</dl>
+
 EOF
     return $out;
 }