From 54c089dce3f02edbafba02161307fbe32f571cce Mon Sep 17 00:00:00 2001 From: Matthew Somerville Date: Wed, 6 May 2020 16:54:31 +0100 Subject: [Docs] Bit on staff-only categories. --- docs/_includes/admin-tasks-content.md | 5 +++++ 1 file changed, 5 insertions(+) (limited to 'docs/_includes/admin-tasks-content.md') diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md index 98a2780bc..b68a09d81 100644 --- a/docs/_includes/admin-tasks-content.md +++ b/docs/_includes/admin-tasks-content.md @@ -579,6 +579,11 @@ for information on creating/editing extra notices and questions for a category. +Categories can be made ‘staff only’, where they are only available to logged-in +members of staff, not members of the public. This could be used for e.g. +contact centre staff to leave reports in categories that you still want to be +phoned in. + You can set up as many or as few categories as you like, and each category can have its own email address attached to it, so for example, reports about potholes may go to one council email address, while reports about road signs go to another. More than one category may share the -- cgit v1.2.3