From 9e9460b8ff4bdccf9dc0166331688f2f0818b29f Mon Sep 17 00:00:00 2001 From: Struan Donald Date: Tue, 23 Oct 2018 17:01:40 +0100 Subject: add report_mark_private permission Allows user's to see the inspector panel to mark reports as Private, and also to view those non-public reports. Useful for call centre staff who want to record private reports but don't need to other permissions. Fixes mysociety/fixmystreet-commercial#1213 --- docs/_includes/admin-tasks-content.md | 23 +++++++++++++++++++++++ 1 file changed, 23 insertions(+) (limited to 'docs/_includes') diff --git a/docs/_includes/admin-tasks-content.md b/docs/_includes/admin-tasks-content.md index 2fe85ad4c..712da5b1e 100644 --- a/docs/_includes/admin-tasks-content.md +++ b/docs/_includes/admin-tasks-content.md @@ -250,6 +250,29 @@ were made during the period when the user was banned — these remain unsent. +
+ +### Creating/Viewing private reports + +Permissions required: User must be marked +as staff; one or more of ‘View/Mark private reports’ and ‘Markup problem +details’ must be ticked. + +If a you are creating a report that has to contain information that should +not be make public, e.g. Names and addresses, then you can create a +Private report. This will still be visible to staff members with the +relevant permissions and will be sent as normal but will not be visible +to members of the public. + +You can also mark an existing report as private by visiting the report +page while logged in, checking "Private" and clicking "Save Changes". + +In such cases, staff should make a new report just as a member of the public would — see ‘[The +citizen’s experience](/pro-manual/citizens-experience/)'. Those with the appropriate permissions +will see a "Private" checkbox underneath the user details which they should select. + +
+
### Correcting reporter errors -- cgit v1.2.3