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What is FixMyStreet Pro?
The Citizens Experience
Staff User Accounts
Administrator Tasks
Navigating FixMyStreet Pro as a staff user
Viewing all reports in your area
Defining the area of interest
Viewing a report in a specific area
Filtering and sorting reports
Viewing a single report
Searching for a report
Searching for a user
Editing a user’s information
Viewing reports as a non-staff user
Creating reports on behalf of another user
Dealing with undesirable content
Correcting reporter errors
Keeping the report-maker informed
Prioritising tasks
Working with shortlists
Viewing and editing reports offline
Administrating staff accounts
Creating and editing categories
Creating and editing category notices/questions
Creating and editing priorities
Creating and editing response templates
Viewing statistics