package Open311::GetServiceRequestUpdates; use Moose; use Open311; use FixMyStreet::App; use DateTime::Format::W3CDTF; has council_list => ( is => 'ro' ); has system_user => ( is => 'rw' ); has start_date => ( is => 'ro', default => undef ); has end_date => ( is => 'ro', default => undef ); has suppress_alerts => ( is => 'rw', default => 0 ); has verbose => ( is => 'ro', default => 0 ); sub fetch { my $self = shift; my $councils = FixMyStreet::App->model('DB::Open311Conf')->search( { send_method => 'Open311', send_comments => 1, comment_user_id => { '!=', undef }, endpoint => { '!=', '' }, } ); while ( my $council = $councils->next ) { my $o = Open311->new( endpoint => $council->endpoint, api_key => $council->api_key, jurisdiction => $council->jurisdiction, ); $self->suppress_alerts( $council->suppress_alerts ); $self->system_user( $council->comment_user ); $self->update_comments( $o, { areaid => $council->area_id }, ); } } sub update_comments { my ( $self, $open311, $council_details ) = @_; my @args = (); if ( $self->start_date || $self->end_date ) { return 0 unless $self->start_date && $self->end_date; push @args, $self->start_date; push @args, $self->end_date; } my $requests = $open311->get_service_request_updates( @args ); unless ( $open311->success ) { warn "Failed to fetch ServiceRequest Updates: " . $open311->error if $self->verbose; return 0; } for my $request (@$requests) { my $request_id = $request->{service_request_id}; # If there's no request id then we can't work out # what problem it belongs to so just skip next unless $request_id; my $problem = FixMyStreet::App->model('DB::Problem') ->search( { external_id => $request_id, council => { like => '%' . $council_details->{areaid} . '%' }, } ); if (my $p = $problem->first) { my $c = $p->comments->search( { external_id => $request->{update_id} } ); if ( !$c->first ) { my $comment_time = DateTime::Format::W3CDTF->parse_datetime( $request->{updated_datetime} ); my $comment = FixMyStreet::App->model('DB::Comment')->new( { problem => $p, user => $self->system_user, external_id => $request->{update_id}, text => $request->{description}, mark_fixed => 0, mark_open => 0, anonymous => 0, name => $self->system_user->name, confirmed => $comment_time, created => $comment_time, state => 'confirmed', } ); # if the comment is older than the last update # do not change the status of the problem as it's # tricky to determine the right thing to do. if ( $comment->created_local > $p->lastupdate_local ) { if ( $p->is_open and lc($request->{status}) eq 'closed' ) { $p->state( 'fixed - council' ); $comment->problem_state( 'fixed - council' ); } elsif ( ( $p->is_closed || $p->is_fixed ) and lc($request->{status}) eq 'open' ) { $p->state( 'confirmed' ); $comment->problem_state( 'confirmed' ); } } $p->lastupdate( $comment->created ); $p->update; $comment->insert(); if ( $self->suppress_alerts ) { my $alert = FixMyStreet::App->model('DB::Alert')->find( { alert_type => 'new_updates', parameter => $p->id, confirmed => 1, user_id => $p->user->id, } ); my $alerts_sent = FixMyStreet::App->model('DB::AlertSent')->find_or_create( { alert_id => $alert->id, parameter => $comment->id, } ); } } } } return 1; } 1;