Subject: Problem Report: [% report.title %] Dear [% bodies_name %], [% missing %][% multiple %]A user of [% site_name %] has submitted the following report of a local problem that they believe might require your attention. [% fuzzy %], or to provide an update on the problem, please visit the following link: [% url %] [% has_photo %]---------- Name: [% report.name %] Email: [% report.user.email OR 'None provided' %] Phone: [% report.user.phone OR 'None provided' %] Category: [% report.category %] Subject: [% report.title %] Details: [% report.detail %] [% FOR field IN report.get_extra_fields %][% IF field.value ~%] [% field.description %]: [% field.value %] [% END %][% END ~%] Easting/Northing [%- " (IE)" IF coordsyst == "I" -%] : [% easting %]/[% northing %] Latitude: [% report.latitude %] Longitude: [% report.longitude %] [% IF report.get_extra_field_value('road_name') ~%] Road: [% report.get_extra_field_value('road_name') %] [% END %] [% IF report.get_extra_field_value('sect_label') ~%] Section: [% report.get_extra_field_value('sect_label') %] [% END %] View OpenStreetMap of this location: [% osm_url %] [% closest_address %]---------- Replies to this email will go to the user who submitted the problem. [% signature %] ---------- Never retype another FixMyStreet report Good news: we can now send these reports from FixMyStreet directly into your customer service queue. Find out how: https://www.fixmystreet.com/pro ---------- Where did this report come from? FixMyStreet is the website and app that makes it easy for anyone to report street faults, anywhere in the UK. Find out more: https://www.mysociety.org/better-cities/fixmystreet-in-the-uk/ Are reports about [% category_footer %] best sent to a different address? Please let us know by visiting and help make the service smoother for your residents. We also welcome any other feedback you may have.