[% IF ! c.cobrand.is_council %]
    <h2>We’re sorry to hear that your problem hasn’t been fixed.</h2>

    <p>
    FixMyStreet helps you send a report to your council, but we’re not responsible for fixing things.
    If you’d like to chase your issue, please search your inbox for the latest reply, or auto-reply
    from your council, and respond to that.
    </p>

    <p>
    Meanwhile, if you’re getting nowhere, you might consider writing to your local councillor or other
    representative to see if they can help.
    </p>

    <p>
    You can do this on <a href="https://www.writetothem.com/?utm_source=fixmystreet.com&utm_campaign=workflow_links&utm_medium=link&utm_content=completed+unfixed">WriteToThem</a>, another
    useful mySociety website.
    </p>
[% END %]