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Privacy, cookies, and third party services

Our use of your data, cookies, and external services: what you should know, and how to opt out if you want to.

Privacy

Who gets to see my email address?

If you submit a problem, your details, and details of the problem, will be submitted to Harrogate Borough Council, or North Yorkshire County Council, as appropriate. Other than the council, only people we authorise to view the FixMyStreet administration interface will be able to see your email address and they will never use it for anything other than to help administer FixMyStreet.

We will never give or sell your email address to anyone else, unless we are obliged to by law. Your name will not be published anywhere unless you let us.

What emails will you send to me?
We will email you when we have received your report, and when it has been investigated and actioned. We will only send you emails that relate to an issue you have reported.

Cookies

To make our service easier or more useful, we sometimes place small data files on your computer or mobile phone, known as cookies; many websites do this. We use this information to, for example, remember you have logged in so you don't need to do that on every page. Below, we list the cookies and services that this site can use.
NameTypical ContentExpires
fixmystreet_app_sessionA random unique identifierWhen browser is closed, or four weeks if “Keep me signed in” is ticked
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