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package FixMyStreet::SendReport::Open311;
use Moose;
use namespace::autoclean;
BEGIN { extends 'FixMyStreet::SendReport'; }
use FixMyStreet::App;
use mySociety::Config;
use DateTime::Format::W3CDTF;
use Open311;
sub should_skip {
my $self = shift;
my $row = shift;
if ( $row->send_fail_count > 0 ) {
if ( bromley_retry_timeout($row) ) {
return 1;
}
}
}
sub send {
my $self = shift;
my ( $row, $h, $to, $template, $recips, $nomail ) = @_;
my $result = -1;
foreach my $council ( keys %{ $self->councils } ) {
my $conf = FixMyStreet::App->model("DB::Open311conf")->search( { area_id => $council, endpoint => { '!=', '' } } )->first;
my $always_send_latlong = 1;
my $send_notpinpointed = 0;
my $basic_desc = 0;
# Extra bromley fields
if ( $row->council =~ /2482/ ) {
my $extra = $row->extra;
if ( $row->used_map || ( !$row->used_map && !$row->postcode ) ) {
push @$extra, { name => 'northing', value => $h->{northing} };
push @$extra, { name => 'easting', value => $h->{easting} };
}
push @$extra, { name => 'report_url', value => $h->{url} };
push @$extra, { name => 'service_request_id_ext', value => $row->id };
push @$extra, { name => 'report_title', value => $row->title };
push @$extra, { name => 'public_anonymity_required', value => $row->anonymous ? 'TRUE' : 'FALSE' };
push @$extra, { name => 'email_alerts_requested', value => 'FALSE' }; # always false as can never request them
push @$extra, { name => 'requested_datetime', value => DateTime::Format::W3CDTF->format_datetime($row->confirmed_local->set_nanosecond(0)) };
push @$extra, { name => 'email', value => $row->user->email };
$row->extra( $extra );
$always_send_latlong = 0;
$send_notpinpointed = 1;
$basic_desc = 1;
}
# FIXME: we've already looked this up before
my $contact = FixMyStreet::App->model("DB::Contact")->find( {
deleted => 0,
area_id => $conf->area_id,
category => $row->category
} );
my $open311 = Open311->new(
jurisdiction => $conf->jurisdiction,
endpoint => $conf->endpoint,
api_key => $conf->api_key,
always_send_latlong => $always_send_latlong,
send_notpinpointed => $send_notpinpointed,
basic_description => $basic_desc,
);
# non standard west berks end points
if ( $row->council =~ /2619/ ) {
$open311->endpoints( { services => 'Services', requests => 'Requests' } );
}
# required to get round issues with CRM constraints
if ( $row->council =~ /2218/ ) {
$row->user->name( $row->user->id . ' ' . $row->user->name );
}
my $resp = $open311->send_service_request( $row, $h, $contact->email );
# make sure we don't save user changes from above
if ( $row->council =~ /2218/ || $row->council =~ /2482/ ) {
$row->discard_changes();
}
if ( $resp ) {
$row->external_id( $resp );
$row->send_method_used('Open311');
$result *= 0;
$self->success( 1 );
} else {
$result *= 1;
# temporary fix to resolve some issues with west berks
if ( $row->council =~ /2619/ ) {
$result *= 0;
}
}
}
$self->error( 'Failed to send over Open311' ) unless $self->success;
return $result;
}
sub bromley_retry_timeout {
my $row = shift;
my $tz = DateTime::TimeZone->new( name => 'local' );
my $now = DateTime->now( time_zone => $tz );
my $diff = $now - $row->send_fail_timestamp;
if ( $diff->in_units( 'minutes' ) < 30 ) {
return 1;
}
return 0;
}
1;
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