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|
package Open311::GetServiceRequests;
use Moo;
use Open311;
use FixMyStreet::DB;
use FixMyStreet::MapIt;
use FixMyStreet::App::Model::PhotoSet;
use DateTime::Format::W3CDTF;
has system_user => ( is => 'rw' );
has start_date => ( is => 'ro', default => sub { undef } );
has end_date => ( is => 'ro', default => sub { undef } );
has body => ( is => 'ro', default => sub { undef } );
has fetch_all => ( is => 'rw', default => 0 );
has verbose => ( is => 'ro', default => 0 );
has schema => ( is =>'ro', lazy => 1, default => sub { FixMyStreet::DB->schema->connect } );
has convert_latlong => ( is => 'rw', default => 0 );
sub fetch {
my $self = shift;
my $bodies = $self->schema->resultset('Body')->search(
{
send_method => 'Open311',
fetch_problems => 1,
comment_user_id => { '!=', undef },
endpoint => { '!=', '' },
}
);
if ( $self->body ) {
$bodies = $bodies->search( { name => $self->body } );
}
while ( my $body = $bodies->next ) {
my $o = $self->create_open311_object( $body );
$self->system_user( $body->comment_user );
$self->convert_latlong( $body->convert_latlong );
$self->fetch_all( $body->get_extra_metadata('fetch_all_problems') );
$self->create_problems( $o, $body );
}
}
# this is so we can test
sub create_open311_object {
my ($self, $body) = @_;
my $o = Open311->new(
endpoint => $body->endpoint,
api_key => $body->api_key,
jurisdiction => $body->jurisdiction,
);
return $o;
}
sub create_problems {
my ( $self, $open311, $body ) = @_;
my $args = {};
my $dt = DateTime->now();
if ($self->start_date) {
$args->{start_date} = DateTime::Format::W3CDTF->format_datetime( $self->start_date );
} elsif ( !$self->fetch_all ) {
$args->{start_date} = DateTime::Format::W3CDTF->format_datetime( $dt->clone->add(hours => -1) );
}
if ($self->end_date) {
$args->{end_date} = DateTime::Format::W3CDTF->format_datetime( $self->end_date );
} elsif ( !$self->fetch_all ) {
$args->{end_date} = DateTime::Format::W3CDTF->format_datetime( $dt );
}
my $requests = $open311->get_service_requests( $args );
unless ( $open311->success ) {
warn "Failed to fetch ServiceRequest Updates for " . $body->name . ":\n" . $open311->error
if $self->verbose;
return 0;
}
my $contacts = $self->schema->resultset('Contact')
->active
->search( { body_id => $body->id } );
for my $request (@{$requests->{request}}) {
# no point importing if we can't put it on the map
unless ($request->{service_request_id} && $request->{lat} && $request->{long}) {
warn "Not creating request '$request->{description}' for @{[$body->name]} as missing one of id, lat or long"
if $self->verbose;
next;
}
my $request_id = $request->{service_request_id};
my ($latitude, $longitude) = ( $request->{lat}, $request->{long} );
($latitude, $longitude) = Utils::convert_en_to_latlon_truncated( $longitude, $latitude )
if $self->convert_latlong;
my $all_areas =
FixMyStreet::MapIt::call('point', "4326/$longitude,$latitude");
# skip if it doesn't look like it's for this body
my @areas = grep { $all_areas->{$_->area_id} } $body->body_areas;
unless (@areas) {
warn "Not creating request id $request_id for @{[$body->name]} as outside body area"
if $self->verbose;
next;
}
my $updated_time = eval {
DateTime::Format::W3CDTF->parse_datetime(
$request->{updated_datetime} || ""
)->set_time_zone(FixMyStreet->local_time_zone);
};
if ($@) {
warn "Not creating problem $request_id for @{[$body->name]}, bad update time"
if $self->verbose;
next;
}
my $updated = DateTime::Format::W3CDTF->format_datetime(
$updated_time->clone->set_time_zone('UTC')
);
my $created_time = eval {
DateTime::Format::W3CDTF->parse_datetime(
$request->{requested_datetime} || ""
)->set_time_zone(FixMyStreet->local_time_zone);
};
$created_time = $updated_time if $@;
# Updated time must not be before created time, check and adjust as necessary.
# (This has happened with some fetched reports, oddly.)
$updated_time = $created_time if $updated_time lt $created_time;
my $problems;
my $criteria = {
external_id => $request_id,
};
# Skip if this problem already exists (e.g. it may have originated from FMS and is being mirrored back!)
next if $self->schema->resultset('Problem')->to_body($body)->search( $criteria )->count;
if ($args->{start_date} && $args->{end_date} && ($updated lt $args->{start_date} || $updated gt $args->{end_date}) ) {
warn "Problem id $request_id for @{[$body->name]} has an invalid time, not creating: "
. "$updated either less than $args->{start_date} or greater than $args->{end_date}"
if $self->verbose;
next;
}
my $cobrand = $body->get_cobrand_handler;
if ( $cobrand ) {
my $filtered = $cobrand->call_hook('filter_report_description', $request->{description});
$request->{description} = $filtered if defined $filtered;
}
my @contacts = grep { $request->{service_code} eq $_->email } $contacts->all;
my $contact = $contacts[0] ? $contacts[0]->category : 'Other';
my $state = $open311->map_state($request->{status});
my $non_public = $request->{non_public} ? 1 : 0;
$non_public ||= $contacts[0] ? $contacts[0]->non_public : 0;
my $problem = $self->schema->resultset('Problem')->new(
{
user => $self->system_user,
external_id => $request_id,
detail => $request->{description} || $request->{service_name} . ' problem',
title => $request->{title} || $request->{service_name} . ' problem',
anonymous => 0,
name => $self->system_user->name,
confirmed => $created_time,
created => $created_time,
lastupdate => $updated_time,
whensent => $created_time,
state => $state,
postcode => '',
used_map => 1,
latitude => $latitude,
longitude => $longitude,
areas => ',' . $body->id . ',',
bodies_str => $body->id,
send_method_used => 'Open311',
category => $contact,
send_questionnaire => 0,
non_public => $non_public,
}
);
next if $cobrand && $cobrand->call_hook(open311_skip_report_fetch => $problem);
$open311->add_media($request->{media_url}, $problem)
if $request->{media_url};
$problem->insert();
}
return 1;
}
1;
|
