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<strong>Reporting a problem?</strong> Click here.
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<h1 class="hero-title">FixMyStreet for Councils</h1>
<p class="hero-intro">The UK’s favourite fault-reporting technology, now available for council websites.</p>
<a href="mailto:enquiries@mysociety.org" class="button">Get a quote</a>
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<h2>Loved by users. Welcomed by councils.</h2>
<p>In 2007, we built the national website, FixMyStreet.com. The aim? To make street fault-reporting as simple as it could be, both for residents and for councils.</p>
<p>And it worked. Residents loved the easy interface; councils welcomed the shift to digital. Now we’ve developed FixMyStreet for Councils, allowing you to bring the award-winning FixMyStreet experience directly to your own council website’s users.</p>
<p>FixMyStreet for Councils creates a council-branded, seamless fault-reporting interface for your site, integrating directly with your back-office systems, and available via web or mobile.</p>
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<h2>Channel shift</h2>
<p>Every council wants it. There are plenty of ideas on how to achieve it - but FixMyStreet for Councils will actually deliver the holy grail of channel shift.</p>
<p>It’s a tried and tested catalyst for shifting citizen contact online - our existing client councils have reported a shift of up to 300% from phone to online reporting. Why? Because when online reporting systems are this easy, phone contact plummets. </p>
<p>With installation costs from £4,500, FixMyStreet starts paying for itself within weeks - and, most importantly, frees up your staff for more important tasks.</p>
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<h2>Appy days</h2>
<p>Your residents want to report faults as they see them, so FixMyStreet for Councils is available as an app for Apple and Android phones.</p>
<p>Patchy coverage in some parts of your borough? That’s fine: the FixMyStreet for Councils apps will store any report as it’s made, then send it off once there is access to a connection.</p>
<p>We know that not everyone’s on an iPhone or Android device. No problem - your reporting interface can also be accessed via any smartphone browser, as a mobile-optimised website</p>
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<p><strong>Heard enough?</strong> <a href="mailto:enquiries@mysociety.org">Get in touch</a> now to talk about your project</p>
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<h2>Stress-free hosting</h2>
<p>FixMyStreet for Councils is hosted in the cloud, but is templated to look and feel exactly like a part of your website.</p>
<p>That makes maintenance and upgrades our business – and leaves you to get on with the business of getting street faults fixed.</p>
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<h2>Just the way you like it</h2>
<p>FixMyStreet for Councils is flexible - and you can mould it to fit into your systems. So, you dictate the report categories, and where those reports should be routed.</p>
<p>You can also choose the statuses you display as the report goes through your system, from ‘in progress’ to ‘awaiting further information’ to ‘fixed’.</p>
<p>You can tell us which types of reports are not your responsibility, and where we should route them instead.</p>
<p>And you can tailor the text that we use at every step (or use ours - we’ve worked hard on it!).</p>
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<h2>Residents love it</h2>
<p>We get a lot of love in the FixMyStreet mailbag – and now you can tap into some of that positive feeling too. </p>
<p>Why do people feel so strongly about FixMyStreet? Because it makes it so easy to address the problems they experience within their own neighbourhoods.</p>
<p>FixMyStreet puts reports online, as well as sending them directly into your systems. It gives you a great way to display all the hidden work you do - and it provides residents with a forum for discussion. </p>
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<h2>Who's using FixMyStreet for councils?</h2>
<p>Our UK client councils include <a href="http://fixmystreet.stevenage.gov.uk/">Stevenage</a>, <a href="http://fix.bromley.gov.uk/">Bromley</a>, <a href="http://barnet.fixmystreet.com/">Barnet</a>, <a href="http://fixmystreet.oxfordshire.gov.uk/">Oxfordshire</a>, <a href="http://hart.fixmystreet.com/">Hart</a>, <a href="http://eastsussex.fixmystreet.com/">East Sussex County Council</a>, and (soon to launch) Warwickshire County Council.</p>
<p>FixMyStreet for Councils is also in use outside the UK, in the city of <a href="https://www.zueriwieneu.ch/">Zurich</a>, Switzerland.</p>
<h3>Case studies</h3>
<p>For the insider view, and to understand the integration process, read these councils’ stories.</p>
<a href="https://www.mysociety.org/files/2014/03/FixMyStreet-for-Councils-Zurich-case-study.pdf" class="case-study-button">
<span class="case-study-button-label">FixMyStreet for councils case study</span>
<span class="case-study-button-name">Zurich</span> <span class="case-study-button-format">.pdf</span>
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<a href="https://www.mysociety.org/files/2014/03/FixMyStreet-for-Councils-Barnet-case-study.pdf" class="case-study-button">
<span class="case-study-button-label">FixMyStreet for councils case study</span>
<span class="case-study-button-name">Barnet</span> <span class="case-study-button-format">.pdf</span>
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<a href="http://fix.bromley.gov.uk/"><img src="[% start %][% version('/cobrands/fixmystreet.com/images/fms-for-councils/bromley-logo.png') %]" alt="" /></a><!--
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<h2>Beyond councils</h2>
<p>FixMyStreet is flexible software: it can be adapted for any use that relies on people pinpointing a location on a map. That might include crime reporting, bird spotting, or any other type of crowdsourced, map-based project.</p>
<p>For example, <a href="http://collideosco.pe/">Collideoscope</a>, a project for collecting research data around cycling accidents, or <a href="http://www.safertravel.info/">See Something Say Something</a>, an iPhone and Android app for reporting anti-social behaviour, developed for the West Midlands Safer Travel Partnership.
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<p>Tell us a new use for FixMyStreet for Councils, and we bet we can make it happen.</p>
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<h2>Pricing</h2>
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<h3>Web</h3>
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<span class="pricing-label">First year</span>
<span class="pricing-price">£4,500</span>
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<span class="pricing-label">Subsequent years</span>
<span class="pricing-price">£2,500<span class="pricing-note" >per annum</span></span>
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<ul>
<li>FixMyStreet on your website</li>
<li>Custom branding</li>
<li>Reporting dashboard</li>
<li>Training</li>
<li>Upgrades, maintenance, and support</li>
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<h3>Mobile Web</h3>
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<span class="pricing-label">First year</span>
<span class="pricing-price">£6,500</span>
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<span class="pricing-label">Subsequent years</span>
<span class="pricing-price">£3,750<span class="pricing-note"> per annum</span></span>
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<li>Everything from <strong>FixMyStreet Web</strong></li>
<li>Fully mobile responsive templates, allowing residents to report issues on smartphones</li>
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<h3>Mobile Web & Apps</h3>
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<span class="pricing-label">First year</span>
<span class="pricing-price">£15,500</span>
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<span class="pricing-label">Subsequent years</span>
<span class="pricing-price">£6,000<span class="pricing-note"> per annum</span></span>
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<li>Everything from <strong>FixMyStreet Web</strong></li>
<li>Everything from <strong>FixMyStreet Mobile Web</strong></li>
<li>Branded iPhone and Android apps for public issue reporting</li>
</ul>
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<h3>Extras</h3>
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<h4>Back-office integration: scoping with your technical team</h4>
<p>Discovery work with your IT team to advise them on integration</p>
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<span class="pricing-label">One-off</span>
<span class="pricing-price">from £2,250*</span>
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<h4>Full integration with CRMs and fault management systems</h4>
<p>We manage the integration from our end, with minimal input from your IT teams required.</p>
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<span class="pricing-label">First year</span>
<span class="pricing-price">£3,750—£15,000<span class="asterisk">*</span></span>
<span class="pricing-label">Subsequent years</span>
<span class="pricing-price">£2,500<span class="pricing-note"> per annum</span></span>
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<p class="small-print"><small>* Price depends on complexity of integration requirements, and can be calculated on request.</small></p>
<p class="small-print"><small>Prices do not include VAT</small></p>
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<h2>Book a demo</h2>
<p>Want to know more? <a href="mailto:enquiries@mysociety.org">Get in touch now</a> – we’re always up for a chat about council needs.</p>
<p>Or, to really understand how FixMyStreet for Councils could work for you, book a demo. We’ll show you exactly how it would look and behave on your own website. Just drop us a line.</p>
<a href="mailto:enquiries@mysociety.org" class="button">Get in touch</a>
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