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-rw-r--r--app/views/help/about.rhtml7
1 files changed, 5 insertions, 2 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml
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+++ b/app/views/help/about.rhtml
@@ -627,9 +627,12 @@ that authorities resend these with the personal information removed.</p>
<dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt>
-<dd>We automatically remove some emails and mobile numbers from responses to requests.
+<dd><p>We automatically remove most emails and mobile numbers from responses to requests.
Please <a href="/help/contact">contact us</a> if we've missed one.
-For technical reasons we don't remove them all from attachments, such as PDFs.
+For technical reasons we don't always remove them from attachments, such as some PDFs.</p>
+<p>If you need to know what an address was that we've removed, please <a
+ href="/help/contact">get in touch with us</a>. Sometimes they form an important part
+of a response.
</dd>
<dt id="copyright"><a name="commercial"></a>What is your policy on copyright of documents?<a href="#copyright">#</a> </dt>