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| -rw-r--r-- | app/views/help/about.rhtml | 42 |
1 files changed, 24 insertions, 18 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 3a6ca40b3..caf1a6d5c 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -377,28 +377,34 @@ the bottom of the request's page. <a href="/help/contact">Contact us</a> if it is too big for even that (more than, say, 50Mb). </dd> -<dt id="names">Isn't it a problem that you publish the names of civil servants and the text of emails? <a href="#names">#</a> </dt> +<dt id="names">Why do you publish the names of civil servants and the text of emails? <a href="#names">#</a> </dt> -<dd>Officers or servants responding to requests are doing so on behalf of the -public as part of their job, and we publish their response on that -basis. Usually the names and phone numbers of FOI officers are already -available on authority websites. We also encourage our users to give their real -name too, so it is fair both ways. +<dd>We consider what officers or servants do in the course of their employment +to be public information.</dd> -<dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt> +<dt id="takedown">Can you take down private information about me? <a href="#takedown">#</a> </dt> + +<dd> +<p>If you see any private information on the site which you'd like us to remove or hide, +then please <a href="/help/contact">let us know</a>. We'll remove it, provided it is genuinely private +information. +</p> +<p>We consider WhatDoTheyKnow to be journalistic as described under +<a href="http://www.statutelaw.gov.uk/content.aspx?ActiveTextDocId=3190650"> +section 32</a> of the Data Protection Act, and use a public interest test to +decide whether information should be removed. +</p> +<p>For example, we will take down abusive or threatening writing, as we don't +consider it to be in the public interest. +</p> -<dd>We automatically remove email addresses and labelled mobile phone numbers -that are in the email part of responses from public authorities. Please -<a href="/help/contact">contact us</a> if we've missed one. We don't currently -remove these from attachments, -such as Word documents. +</dd> -<dt id="takedown">Can you take down private information about me? <a href="#takedown">#</a> </dt> +<dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt> -<dd>If you see any information on the site which you'd like us to remove or -hide, then please <a href="/help/contact">let us know</a>. We'll then -remove it, provided it is genuinely private information. In particular, we -will remove remarks that are irrelevantly personal. +<dd>We automatically remove some emails and mobile numbers from responses to requests. +Please <a href="/help/contact">contact us</a> if we've missed one. +For technical reasons we don't remove them all from attachments, such as PDFs. </dd> <dt id="commercial">What is your policy on documents with commercial copyright?<a href="#commercial">#</a> </dt> @@ -407,7 +413,7 @@ will remove remarks that are irrelevantly personal. world can request the same document and get a copy of it. If you think our making a document available on the internet infringes your -copyright, you are welcome to <a href="/help/contact">contact us</a> and ask us +copyright, you may <a href="/help/contact">contact us</a> and ask us to take it down. However, to save tax payers' money by preventing duplicate requests, and for good public relations, we'd advise you not to do that. </dd> |