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diff --git a/docs/installing/next_steps.md b/docs/installing/next_steps.md index 896f09b0a..2c6e84e1b 100644 --- a/docs/installing/next_steps.md +++ b/docs/installing/next_steps.md @@ -128,6 +128,46 @@ Alaveteli can import a list of public authorities and their contact email addres Follow the instructions for [uploading public authority data]({{ site.baseurl }}docs/running/admin_manual/#creating-changing-and-uploading-public-authority-data). +## Set the amount of time authorities will be given to respond to requests + +In most countries that have a Freedom of Information law, authorities +have a certain number of days in order to respond to requests. Alaveteli +helps requesters by reminding them when their request is overdue for a +response according to the law. You can set the number of days an +authority is given to respond to a request in the +[`REPLY_LATE_AFTER_DAYS`]({{site.baseurl}}docs/customising/config/#reply_late_after_days), +[`REPLY_VERY_LATE_AFTER_DAYS`]({{site.baseurl}}docs/customising/config/#reply_very_late_after_days) +and +[`SPECIAL_REPLY_VERY_LATE_AFTER_DAYS`]({{site.baseurl}}docs/customising/config/#special_reply_very_late_after_days) +options in `config/general.yml`. Most laws specify that the days are +either working days, or calendar days. You can set this using the +[`WORKING_OR_CALENDAR_DAYS`]({{site.baseurl}}docs/customising/config/#working_or_calendar_days) +option in `config/general.yml`. + +## Add some public holidays + +<div class="attention-box info"> +Interface introduced in Alaveteli version 0.21 +</div> + +Alaveteli calculates the due dates of requests taking account of the +public holidays you enter into the admin interface. If you have set the +[`WORKING_OR_CALENDAR_DAYS`]({{site.baseurl}}docs/customising/config/#working_or_calendar_days) +setting for Alaveteli to `working`, the date when a response to a +request is officially overdue will be calculated in days that are not +weekends or public holidays. If you have set +[`WORKING_OR_CALENDAR_DAYS`]({{site.baseurl}}docs/customising/config/#working_or_calendar_days) +to `calendar`, the date will be calculated in calendar days, but if the +due date falls on a public holiday or weekend day, then the due date is +considered to be the next week day that isn't a holiday. + +To add public holidays, go to the "Holidays" tab of the admin interface. +From here you can either add each holiday day by hand, using the "New +Holiday" button, or you can create multiple holidays at once using the +"Create holidays from suggestions or iCal feed" button. + ## Start thinking about customising Alaveteli Check out [our guide]({{ site.baseurl}}docs/customising/). + + |