diff options
| -rw-r--r-- | app/views/help/about.rhtml | 77 | ||||
| -rw-r--r-- | public/stylesheets/main.css | 14 | ||||
| -rw-r--r-- | todo.txt | 34 |
3 files changed, 70 insertions, 55 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 2ec272940..28561dd3c 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -7,33 +7,34 @@ something about the site, <a href="/help/contact">contact us</a>. </p> </div> -<h1 id="introduction">Introduction to WhatDoTheyKnow</h1> +<h1 id="introduction">Introduction to WhatDoTheyKnow <a href="#introduction">#</a> </h1> <dl> -<dt id="purpose">What is WhatDoTheyKnow for?</dt> +<dt id="purpose">What is WhatDoTheyKnow for? <a href="#purpose">#</a> </dt> <dd>To help you find out inside information about what the UK government -is doing.</dd> +is doing. +</dd> -<dt id="premise">How does the site work?</dt> +<dt id="premise">How does the site work? <a href="#premise">#</a> </dt> <dd>You choose the public authority that you would like information from, then write a brief note describing what you want to know. We then send your request to the public authority. Any response they make is automatically published on the website for you and anyone else to find and read. -</dd> +</dd> -<dt id="whybother_me">Why would I bother to do this?</dt> +<dt id="whybother_me">Why would I bother to do this? <a href="#whybother_me">#</a> </dt> <dd>You pay taxes, and then government does things with the money. All sorts of things that affect your life, from healthcare through to national defence. Some it does badly, some it does well. The more we find out about how government works, the better able we are to make suggestions to improve the things that are done badly, and to celebrate the things that are done well. -</dd> +</dd> -<dt id="whybother_them">Why would the public authority bother to reply?</dt> +<dt id="whybother_them">Why would the public authority bother to reply? <a href="#whybother_them">#</a> </dt> <dd>Under Freedom of Information (FOI) law, they have to respond. </dd> -<dt id="who">Who makes it?</dt> +<dt id="who">Who makes it? <a href="#who">#</a> </dt> <dd>WhatDoTheyKnow is created and run by <a href="http://www.mysociety.org">mySociety</a>, and was initially <a href="http://www.mysociety.org/2006/12/06/funding-for-freedom-of-information/">funded by the JRSST Charitable Trust</a>. mySociety is a project of the registered charity <a href="http://www.ukcod.org.uk/UK_Citizens_Online_Democracy">UK Citizens Online Democracy</a>. @@ -43,10 +44,10 @@ If you like what we're doing, then you can </dl> -<h1 id="making_requests">Making requests</h1> +<h1 id="making_requests">Making requests <a href="#making_requests">#</a> </h1> <dl> -<dt id="missing_body">You're missing the public authority that I want to request from!</dt> +<dt id="missing_body">You're missing the public authority that I want to request from! <a href="#missing_body">#</a> </dt> <dd> Please <a href="/help/contact">contact us</a> with the name of the public authority and, @@ -57,7 +58,7 @@ primary care trusts or all schools, then please </dd> -<dt id="quickly_response">How quickly will I get a response?</dt> +<dt id="quickly_response">How quickly will I get a response? <a href="#quickly_response">#</a> </dt> <dd>By law public authorities must respond "promptly", and in any event not later than 20 working days after receiving your request. The date of that hard limit @@ -68,19 +69,19 @@ clarify your request, the clock starts from that date, instead of the date they received your initial request. </dd> -<dt id="not_satifised">What if I'm not satisfied with the response?</dt> +<dt id="not_satifised">What if I'm not satisfied with the response? <a href="#not_satifised">#</a> </dt> <dd>If you didn't get the information you asked for, or you didn't get it in time, then read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. </dd> -<dt id="ico_help">Can you tell me more of the nitty gritty about the process of making requests?</dt> +<dt id="ico_help">Can you tell me more of the nitty gritty about the process of making requests? <a href="#ico_help">#</a> </dt> <dd>Have a look at the <a href="http://www.ico.gov.uk/for_the_public/access_to_official_information.aspx">access to official information</a> pages on the Information Commisioner's website. </dd> -<dt id="data_protection">Can I request information about myself?</dt> +<dt id="data_protection">Can I request information about myself? <a href="#data_protection">#</a> </dt> <dd>Not using this site. Requests made using WhatDoTheyKnow are public, made under the Freedom of Information Act, and cannot help you find information about a @@ -91,7 +92,7 @@ href="http://www.ico.gov.uk/upload/documents/library/data_protection/practical_a Access - A guide for data subjects</a> (on the Information Commisioner's website) explains how to do this. -<dt id="private_requests">I'd like to keep my request secret! (At least until I publish my story)</dt> +<dt id="private_requests">I'd like to keep my request secret! (At least until I publish my story) <a href="#private_requests">#</a> </dt> <dd>WhatDoTheyKnow is currently only designed for public requests. All responses that we receive are automatically published on the website for anyone @@ -100,7 +101,7 @@ make a request in private. If you're interested in buying a system which helps you manage FOI requests in secret, then <a href="/help/contact">contact us</a>. </dd> -<dt id="eir">Why can I only request information about the environment from some authorities?</dt> +<dt id="eir">Why can I only request information about the environment from some authorities? <a href="#eir">#</a> </dt> <dd>Some public authorities, such as <a href="http://www.whatdotheyknow.com/body/south_east_water">South East Water</a>, don't come under the Freedom of Information Act, but do come under another law called @@ -110,7 +111,7 @@ is that on the page where you write you request, it reminds you that you can onl request "environmental information" and tells you what that means. It is quite broad. </dd> -<dt id="eir_2">So can I request information using EIR from other authorities?</dt> +<dt id="eir_2">So can I request information using EIR from other authorities? <a href="#eir_2">#</a> </dt> <dd>Yes, just make a Freedom of Information (FOI) request as normal. The authority has a duty to work out if the Environmental Information Regulations @@ -119,11 +120,11 @@ authority has a duty to work out if the Environmental Information Regulations </dl> -<h1 id="privacy">Privacy questions</h1> +<h1 id="privacy">Privacy questions <a href="#privacy">#</a> </h1> <dl> -<dt id="email_address">Who gets to see my email address?</dt> +<dt id="email_address">Who gets to see my email address? <a href="#email_address">#</a> </dt> <dd>We will not disclose your email address to anyone, including the public authority you are sending a request to, unless we are obliged to by law, @@ -132,7 +133,7 @@ it will reveal your email address to them. You will be told that this is going to happen. </dd> -<dt id="nasty_spam">Will you send nasty, brutish spam to my email address?</dt> +<dt id="nasty_spam">Will you send nasty, brutish spam to my email address? <a href="#nasty_spam">#</a> </dt> <dd>Nope. After you sign up to WhatDoTheyKnow we will only send you emails relating to a request you made, an email alert that you have signed up for, or for other reasons that you specifically authorise. We will never give or @@ -140,7 +141,7 @@ sell your email addresses to anyone else, unless we are obliged to by law, or you ask us to. </dd> -<dt id="public_request">Why will my name appear publically on the site?</dt> +<dt id="public_request">Why will my name appear publically on the site? <a href="#public_request">#</a> </dt> <dd>It means that someone researching the same area can get in touch with you, and maybe give you more information or ideas relating to your request. Also, @@ -150,7 +151,7 @@ Therefore, we encourage you to use your real name, but you may use a pseudonym if you would like to be anonymous. </dd> -<dt id="real_name">So I can make an FOI request using a pseudonym?</dt> +<dt id="real_name">So I can make an FOI request using a pseudonym? <a href="#real_name">#</a> </dt> <dd><p> It is good practice for the public authority to reply to an anonymous request, @@ -167,7 +168,7 @@ ignoring the guidance and refusing your request. </dd> -<dt id="full_address">They've asked for my postal address!</dt> +<dt id="full_address">They've asked for my postal address! <a href="#full_address">#</a> </dt> <dd> <p>If a public authority asks you for your full, physical address, reply to them saying @@ -189,7 +190,7 @@ address should be treated as the return address." </p> </dd> -<dt id="postal_answer">No no, they need a postal address to send a paper response!</dt> +<dt id="postal_answer">No no, they need a postal address to send a paper response! <a href="#postal_answer">#</a> </dt> <dd> <p>If an authority only has a paper copy of the information that you want, @@ -202,7 +203,7 @@ in order to receive the documents, then please <a href="/help/contact">contact us</a>.</p> </dd> -<dt id="moderation">How do you moderate request annotations?</dt> +<dt id="moderation">How do you moderate request annotations? <a href="#moderation">#</a> </dt> <dd> <p>Annotations on WhatDoTheyKnow are to help @@ -215,11 +216,11 @@ Post a link to a suitable forum or campaign site elsewhere.</p> </dl> -<h1 id="officers">FOI officer questions</h1> +<h1 id="officers">FOI officer questions <a href="#officers">#</a> </h1> <dl> -<dt id="top">I just got here from bottom of an FOI request, what is going on?</dt> +<dt id="top">I just got here from bottom of an FOI request, what is going on? <a href="#top">#</a> </dt> <dd><p>WhatDoTheyKnow is a service run by a charity. It helps ordinary members of the public make FOI requests, and easily track and share the responses.</p> @@ -241,7 +242,7 @@ thoughts from FOI officers, please <a href="/help/contact">get in touch</a>. </p> </dd> -<dt id="responses">Why are you publishing responses to FOI requests?</dt> +<dt id="responses">Why are you publishing responses to FOI requests? <a href="#responses">#</a> </dt> <dd>We think there are lots of benefits. Most importantly it will encourage the public to be more interested and involved in the work of government. We @@ -252,7 +253,7 @@ again from the public authority, we think there should be no reason not to publish it widely. </dd> -<dt id="realpeople">Are the people making requests real people?</dt> +<dt id="realpeople">Are the people making requests real people? <a href="#realpeople">#</a> </dt> <dd>Yes. For the purposes of keeping track of responses we use computer-generated email addresses for each request. However, before @@ -261,14 +262,14 @@ unique email address that we then verify. You can search this site and find a page listing all requests that each person has made. </dd> -<dt id="email_only">An email isn't a sufficient address for an FOI request!</dt> +<dt id="email_only">An email isn't a sufficient address for an FOI request! <a href="#email_only">#</a> </dt> <dd>Yes it is. This <a href="http://www.whatdotheyknow.com/request/1142/response/2894/attach/5/20080806100741260.pdf">letter from the ICO to Rother District Council</a> gives guidance on the matter, specifically in the context of requests made via WhatDoTheyKnow. </dd> -<dt id="vexatious">Aren't you making lots of vexatious requests?</dt> +<dt id="vexatious">Aren't you making lots of vexatious requests? <a href="#vexatious">#</a> </dt> <dd><p>WhatDoTheyKnow is not making any requests. We are sending requests on behalf of our users, who are real people making the requests. </p> @@ -282,8 +283,8 @@ block them when that happens. </p> <a href="http://www.whatdotheyknow.com/request/1142/response/2894/attach/5/20080806100741260.pdf">letter from the ICO to Rother District Council</a> gives some guidance on the matter.</p> </dd> -<dt id="names">Isn't it a problem that you publish the names of civil servants -and the text of emails?</dt> +<dt id="names">Isn't it a problem that you publish the names of civil ser <a href="#namesvants +and the text of emails?">#</a> </dt> <dd>Officers or servants responding to requests are doing so on behalf of the public as part of their job, and we publish their response on that @@ -291,7 +292,7 @@ basis. Usually the names and phone numbers of FOI officers are already available on authority websites. We also encourage our users to give their real name too, so it is fair both ways. -<dt id="mobiles">Do you publish email addresses or mobile phone numbers?</dt> +<dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt> <dd>We automatically remove email addresses and labelled mobile phone numbers that are in the email part of responses from public authorities. Please @@ -299,7 +300,7 @@ that are in the email part of responses from public authorities. Please remove these from attachments, such as Word documents. -<dt id="takedown">Can you take down private information about me?</dt> +<dt id="takedown">Can you take down private information about me? <a href="#takedown">#</a> </dt> <dd>If you see any information on the site which you'd like us to remove or hide, then please <a href="/help/contact">let us know</a>. We'll then @@ -308,11 +309,11 @@ remove it, provided it is genuinely private information. </dl> -<h1 id="credits">Credit where credit is due</h1> +<h1 id="credits">Credit where credit is due <a href="#credits">#</a> </h1> <dl> -<dt id="thanks">Which people made WhatDoTheyKnow?</dt> +<dt id="thanks">Which people made WhatDoTheyKnow? <a href="#thanks">#</a> </dt> <dd>Oh, nearly everyone (and <a href="http://www.mysociety.org/volunteertasks">maybe you too</a>)! <ul> <li> diff --git a/public/stylesheets/main.css b/public/stylesheets/main.css index d45122b9b..2d411b3ee 100644 --- a/public/stylesheets/main.css +++ b/public/stylesheets/main.css @@ -829,6 +829,20 @@ div#about_sidebar margin: 1.2em 0 1.2em 2em; } +div#help_about dt a, div#help_about h1 a +{ + text-decoration: none; + font-size: 0.80em; + color: #fff; + background-color: #fff; +} +div#help_about dt:hover > a, div#help_about h1:hover > a { + color: #0000ee; +} +div#help_about dt:hover > a:hover, div#help_about h1:hover > a:hover { + text-decoration: underline; +} + /*---------------------------------- RSS and email alerts */ div.feed_link img { @@ -28,29 +28,39 @@ Admin: Have internal links to different parts of request page Somehow fold up the enormous pages on many admin pages -Search FAQ etc. - -Icon for annotations in search results - Comments etc. do not sort in right order - by date, but not by time The form where you classify requests does not have bold highlighting on it in the key words. It is too verbose to read. -Comments interleaved with body +CSS things + - Sidebar text overlapping on firefox - Annotation thing too far down when much sidebar e.g. http://localhost:3000/request/heya#outgoing-199 - Put classification box above annotation one? + - Icon for annotations in search results + +Comments interleaved with body - Flag bad comments - Delete comments from admin interface - - Check annotation email alerts are working (e.g. when subscribed to a request) - - Show them on user page + +Merge workflow into one stream - find information, if you can't find it then request it. + so just search is on front page, with popular stuff below a la Google Directory +Shamefully your incremental search, make it as nice as Matthew's i.e. + - have actual space in layout for full list rather than pop down. + - show things beginning with the term first, separated visually + - highlight the parts which match +Google search within website of authority. +Show similar requests after you have filed yours - maybe on preview too. +Use spelling correction for public bodies search (in addition to substring?) Later ===== +Search FAQ and other help pages with normal search + Random request :) VSD files vsdump - example in zip file @@ -223,16 +233,6 @@ we found largely by accident. Rate limit requests using Ratty, with a freeze thing WTT-style, to detect vexatious requests. -Merge workflow into one stream - find information, if you can't find it then request it. - so just search is on front page, with popular stuff below a la Google Directory -Shamefully your incremental search, make it as nice as Matthew's i.e. - - have actual space in layout for full list rather than pop down. - - show things beginning with the term first, separated visually - - highlight the parts which match -Google search within website of authority. -Show similar requests after you have filed yours - maybe on preview too. -Use spelling correction for public bodies search (in addition to substring?) - Editable user profile, including photo upload HTML versions of all attachments, so links like in GMail |