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| -rw-r--r-- | docs/installing/email.md | 22 |
1 files changed, 22 insertions, 0 deletions
diff --git a/docs/installing/email.md b/docs/installing/email.md index 2eb2ddf51..69e12bbe2 100644 --- a/docs/installing/email.md +++ b/docs/installing/email.md @@ -73,6 +73,28 @@ To set up recipient groups for the `team@` and `user-support@` email addresses a team: user@example.com, otheruser@example.com user-support: team + +If you want to make use of the automatic bounce-message handling, then set the + [`TRACK_SENDER_EMAIL`]({{ site.baseurl }}docs/customising/config/#track_sender_email) + address to be filtered through + `script/handle-mail-replies`. Messages that are not bounces or + out-of-office autoreplies will be forwarded to + [`FORWARD_NONBOUNCE_RESPONSES_TO`]({{ site.baseurl }}docs/customising/config/#forward_nonbounce_responses_to). To do this, for a `general.yml` file that sets [`TRACK_SENDER_EMAIL`]({{ site.baseurl }}docs/customising/config/#track_sender_email) to team@[HOST] and [`FORWARD_NONBOUNCE_RESPONSES_TO`]({{ site.baseurl }}docs/customising/config/#forward_nonbounce_responses_to) to `real_team@[HOST]`, +add a new line to `/etc/postfix/master.cf`: + + alaveteli_replies unix - n n - 50 pipe + flags=R user=www-data argv=/var/www/alaveteli/script/handle-mail-replies + +making sure to replace `/var/www/alaveteli` with the correct path to alaveteli if you're not running it from `/var/www/alaveteli`. Next, add a line to `/etc/postfix/transports`: + + /^team@*/ alaveteli_replies + +Finally, edit `/etc/aliases` to replace `team` with `real_team`: + + real_team: user@example.com, otheruser@example.com + user-support: team + + ### Logging For the postfix logs to be successfully read by the script `load-mail-server-logs`, they need |