diff options
| -rw-r--r-- | app/views/help/about.rhtml | 15 | ||||
| -rw-r--r-- | app/views/help/unhappy.rhtml | 4 |
2 files changed, 17 insertions, 2 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 3e958f8b2..c030679ea 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -85,9 +85,15 @@ then read our page '<a href="/help/unhappy">Unhappy about the response you got?< <dt id="ico_help">Can you tell me more of the nitty gritty about the process of making requests? <a href="#ico_help">#</a> </dt> -<dd>Have a look at the +<dd> +<p>Have a look at the <a href="http://www.ico.gov.uk/for_the_public/access_to_official_information.aspx">access to official information</a> -pages on the Information Commisioner's website. +pages on the Information Commisioner's website.</p> + +<p>If you're requesting information from a Scottish public authority, the process for accessing official information is very +similar to that to the rest of the UK, however there are a few notable differences (especially around time limits for compliance and +<a href="#real_name">pseudonyms</a>). The <a href="http://www.itspublicknowledge.info/nmsruntime/saveasdialog.asp?lID=1858&sID=321">Scottish Information Commissioner's website</a> +contains specific guidance on the Scottish legislation.</p> </dd> <dt id="data_protection">Can I request information about myself? <a href="#data_protection">#</a> </dt> @@ -183,6 +189,11 @@ question. If nothing else, it avoids the risk of an authority being picky, ignoring the guidance and refusing your request. </p> +<p>For requests to Scottish public authorities you should ideally provide a real name, especially if you forsee the possibility of +complaining later to the Scottish Information Commissioner - based on <a href="http://www.whatdotheyknow.com/request/advice_on_pseudonyms">legal advice</a> +they received in 2005, they will not accept complaints where they find out that the request was originally made under a pseudonym. +</p> + </dd> <dt id="full_address">They've asked for my postal address! <a href="#full_address">#</a> </dt> diff --git a/app/views/help/unhappy.rhtml b/app/views/help/unhappy.rhtml index 10482bde4..03903d9ef 100644 --- a/app/views/help/unhappy.rhtml +++ b/app/views/help/unhappy.rhtml @@ -77,6 +77,10 @@ you want to help the fight to improve Freedom of Information, or maybe getting the information slowly is still worthwhile. You can also try and get the information by <strong>other means...</strong></p> +<p>If you've requested information from a Scottish public authority, then you'll need to complain to +the <strong>Scottish Information Commissioner</strong>. They have published guidance on how to make a complaint +to them <a href="http://www.itspublicknowledge.info/YourRights/HowToAppeal/Appeal.asp">on their website</a>. + <h1 id="other_means">3. Using other means to answer your question <a class="hover_a" href="#other_means">#</a> </h1> <p>You can try persuing your problem or your research in other ways. |