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-rw-r--r--app/views/help/about.rhtml12
1 files changed, 8 insertions, 4 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml
index 3c86b4092..40a6a598f 100644
--- a/app/views/help/about.rhtml
+++ b/app/views/help/about.rhtml
@@ -40,7 +40,9 @@ are done badly, and to celebrate the things that are done well.
</dd>
<dt id="whybother_them">Why would the public authority bother to reply? <a href="#whybother_them">#</a> </dt>
-<dd>Under Freedom of Information (FOI) law, they have to respond.
+<dd>Under Freedom of Information (FOI) law, they have to respond. The response
+will either contain the information you want, or give a valid legal reason why
+it must be kept confidential.
</dd>
<dt id="who">Who makes it? <a href="#who">#</a> </dt>
@@ -212,9 +214,11 @@ that "Mr Arthur Thomas Roberts" can make a valid request as "Arthur Roberts",
is regularly used".
<li>Use the name of a company, the trading name of a company,
or the trading name of a sole trader.
-<li>Ask someone else to make the request on your behalf. If you are really
-stuck and cannot find anyone, <a href="/help/about">contact us</a> and a
-WhatDoTheyKnow volunteer may make the request for you.</li>
+<li>Ask someone else to make the request on your behalf.
+<li>You may, if you are really stuck, ask us to make the request on
+your behalf. Please <a href="/help/about">contact us</a> with
+a good reason why you cannot make the request yourself and cannot
+ask a friend to. We don't have the resources to do this for everyone.
</ul>
</dd>