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-rw-r--r--app/views/help/about.rhtml38
1 files changed, 27 insertions, 11 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml
index ff4d6a0ae..d0942320f 100644
--- a/app/views/help/about.rhtml
+++ b/app/views/help/about.rhtml
@@ -148,20 +148,36 @@ unwittingly, in a request, please <a href="/help/contact">contact us</a>
immediately so we can remove it.</p>
</dd>
-<dt id="focussed">Why should I keep my request focussed?<a href="#focussed">#</a> </dt>
+<dt id="focussed">Why must I keep my request focussed?<a href="#focussed">#</a> </dt>
<dd>
-<p>Firstly, WhatDoTheyKnow is not a place to run a campaign. If you make
-allegations about any individual, we will have to remove your request. This not
-only avoids problems with libel law, but it also makes it more likely your request will
-be answered quietly "under the wire". If you want confrontation, please <%=
-link_to 'start your own blog', "http://wordpress.com/"%>. </p>
-
-<p>Secondly, there is a limit on the amount an authority needs to spend answering
-each request. If you ask for lots of information, the limit might be exceeded, and
-you might get nothing. If requests are very complicated, you can often simplify
-them by limiting the time period.
+
+<p>WhatDoTheyKnow's focus is entirely on Freedom of Information. This
+makes the site clearer, and easier to understand. Please do not add arguments
+about your cause to your request, or include statements which could
+defame others. We may have to remove them in order to avoid problems with libel
+law (it's a pain).
+</p>
+
+<p>We encourage you to run your campaign elsewhere. If you don't have one
+already, you might like to <%= link_to 'start your own blog', "http://wordpress.com/"%>.
+Please do add links to your campaign in annotations on your requests.
+</p>
+
+<p>Succinct messages are easier for authorities to read, meaning
+you get a quicker response. If you add extraneous, campaigning points
+not strictly necessary to your request, then it may be more likely that you
+will cause your request to go up the management chain, rather than just be
+answered in a straightforward way by a junior officer.
</p>
+
+<p>Finally, there is a limit on the amount an authority needs to spend
+answering each request. If you ask for lots of information, the limit might be
+exceeded, and you might get nothing. If requests are very complicated, you can
+often simplify them by limiting the time period.
+</p>
+
+
</dd>
<dt id="private_requests">I'd like to keep my request secret! (At least until I publish my story) <a href="#private_requests">#</a> </dt>