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-rw-r--r--app/views/help/about.rhtml12
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@@ -652,12 +652,14 @@ that authorities resend these with the personal information removed.</p>
<dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt>
-<dd><p>We automatically remove most emails and mobile numbers from responses to requests.
-Please <a href="/help/contact">contact us</a> if we've missed one.
-For technical reasons we don't always remove them from attachments, such as some PDFs.</p>
+<dd><p>To prevent spam, we automatically remove most emails and some mobile numbers from
+responses to requests. Please <a href="/help/contact">contact us</a> if we've
+missed one.
+For technical reasons we don't always remove them from attachments, such as certain PDFs.</p>
<p>If you need to know what an address was that we've removed, please <a
- href="/help/contact">get in touch with us</a>. Sometimes they form an important part
-of a response.
+ href="/help/contact">get in touch with us</a>. Occasionally, an email address
+forms an important part of a response and we will post it up in an obscured
+form in an annotation.
</dd>
<dt id="copyright"><a name="commercial"></a>What is your policy on copyright of documents?<a href="#copyright">#</a> </dt>