diff options
Diffstat (limited to 'app')
| -rw-r--r-- | app/models/request_mailer.rb | 42 | ||||
| -rw-r--r-- | app/models/user_info_request_sent_alert.rb | 1 | ||||
| -rw-r--r-- | app/views/request_mailer/overdue_alert.rhtml | 5 | ||||
| -rw-r--r-- | app/views/request_mailer/very_overdue_alert.rhtml | 14 |
4 files changed, 55 insertions, 7 deletions
diff --git a/app/models/request_mailer.rb b/app/models/request_mailer.rb index 1bebb5181..7e2041b4f 100644 --- a/app/models/request_mailer.rb +++ b/app/models/request_mailer.rb @@ -85,7 +85,25 @@ class RequestMailer < ApplicationMailer headers 'Return-Path' => blackhole_email, 'Reply-To' => @from, # not much we can do if the user's email is broken 'Auto-Submitted' => 'auto-generated' # http://tools.ietf.org/html/rfc3834 @recipients = user.name_and_email - @subject = "You're overdue a response to your FOI request - " + info_request.title + @subject = "Delayed response to your FOI request - " + info_request.title + @body = { :info_request => info_request, :url => url } + end + + # Tell the requester that the public body is very late in replying + def very_overdue_alert(info_request, user) + respond_url = respond_to_last_url(info_request) + "#followup" + + post_redirect = PostRedirect.new( + :uri => respond_url, + :user_id => user.id) + post_redirect.save! + url = confirm_url(:email_token => post_redirect.email_token) + + @from = contact_from_name_and_email + headers 'Return-Path' => blackhole_email, 'Reply-To' => @from, # not much we can do if the user's email is broken + 'Auto-Submitted' => 'auto-generated' # http://tools.ietf.org/html/rfc3834 + @recipients = user.name_and_email + @subject = "You're long overdue a response to your FOI request - " + info_request.title @body = { :info_request => info_request, :url => url } end @@ -209,21 +227,35 @@ class RequestMailer < ApplicationMailer for info_request in info_requests alert_event_id = info_request.last_event_forming_initial_request.id # Only overdue requests - if info_request.calculate_status == 'waiting_response_overdue' + if ['waiting_response_overdue', 'waiting_response_very_overdue'].include?(info_request.calculate_status) + if info_request.calculate_status == 'waiting_response_overdue' + alert_type = 'overdue_1' + elsif info_request.calculate_status == 'waiting_response_very_overdue' + alert_type = 'very_overdue_1' + else + raise "unknown request status" + end + # For now, just to the user who created the request - sent_already = UserInfoRequestSentAlert.find(:first, :conditions => [ "alert_type = 'overdue_1' and user_id = ? and info_request_id = ? and info_request_event_id = ?", info_request.user_id, info_request.id, alert_event_id]) + sent_already = UserInfoRequestSentAlert.find(:first, :conditions => [ "alert_type = ? and user_id = ? and info_request_id = ? and info_request_event_id = ?", alert_type, info_request.user_id, info_request.id, alert_event_id]) if sent_already.nil? # Alert not yet sent for this user, so send it #STDERR.puts "sending overdue alert to info_request " + info_request.id.to_s + " user " + info_request.user_id.to_s + " event " + alert_event_id store_sent = UserInfoRequestSentAlert.new store_sent.info_request = info_request store_sent.user = info_request.user - store_sent.alert_type = 'overdue_1' + store_sent.alert_type = alert_type store_sent.info_request_event_id = alert_event_id # Only send the alert if the user can act on it by making a followup # (otherwise they are banned, and there is no point sending it) if info_request.user.can_make_followup? - RequestMailer.deliver_overdue_alert(info_request, info_request.user) + if info_request.calculate_status == 'waiting_response_overdue' + RequestMailer.deliver_overdue_alert(info_request, info_request.user) + elsif info_request.calculate_status == 'waiting_response_very_overdue' + RequestMailer.deliver_very_overdue_alert(info_request, info_request.user) + else + raise "unknown request status" + end end store_sent.save! #STDERR.puts "sent " + info_request.user.email diff --git a/app/models/user_info_request_sent_alert.rb b/app/models/user_info_request_sent_alert.rb index 309466792..dde6fd339 100644 --- a/app/models/user_info_request_sent_alert.rb +++ b/app/models/user_info_request_sent_alert.rb @@ -25,6 +25,7 @@ class UserInfoRequestSentAlert < ActiveRecord::Base validates_inclusion_of :alert_type, :in => [ 'overdue_1', # tell user that info request has become overdue + 'very_overdue_1', # tell user that info request has become very overdue 'new_response_reminder_1', # reminder user to classify the recent response 'new_response_reminder_2', # repeat reminder user to classify the recent response 'new_response_reminder_3', # repeat reminder user to classify the recent response diff --git a/app/views/request_mailer/overdue_alert.rhtml b/app/views/request_mailer/overdue_alert.rhtml index d14abc419..29a1a1d68 100644 --- a/app/views/request_mailer/overdue_alert.rhtml +++ b/app/views/request_mailer/overdue_alert.rhtml @@ -1,10 +1,11 @@ -<%= @info_request.public_body.name %> are late. +<%= @info_request.public_body.name %> have delayed. They have not replied to your <%=@info_request.law_used_short%> request '<%= @info_request.title %>' -promptly, as normally required by law <% if @info_request.public_body.is_school? %>during term time<% end %>. +promptly, as normally required by law<% if @info_request.public_body.is_school? %> during term time<% end %>. Click on the link below to send a message to <%= @info_request.public_body.name %> reminding them to reply to your request. + <%=@url%> -- the WhatDoTheyKnow team diff --git a/app/views/request_mailer/very_overdue_alert.rhtml b/app/views/request_mailer/very_overdue_alert.rhtml new file mode 100644 index 000000000..2393d29e5 --- /dev/null +++ b/app/views/request_mailer/very_overdue_alert.rhtml @@ -0,0 +1,14 @@ +<%= @info_request.public_body.name %> are long overdue. + +They have not replied to your <%=@info_request.law_used_short%> request '<%= @info_request.title %>', +as required by law<% if @info_request.public_body.is_school? %> even during holidays<% end %>. + +Click on the link below to send a message to <%= @info_request.public_body.name +%> telling them to reply to your request. You might like to ask for an internal +review, asking them to find out why response to the request has been so slow. + +<%=@url%> + +-- the WhatDoTheyKnow team + + |