diff options
Diffstat (limited to 'app')
| -rw-r--r-- | app/views/help/_sidebar.rhtml | 18 | ||||
| -rw-r--r-- | app/views/help/about.rhtml | 4 | ||||
| -rw-r--r-- | app/views/help/api.rhtml | 10 | ||||
| -rw-r--r-- | app/views/help/contact.rhtml | 18 | ||||
| -rw-r--r-- | app/views/help/officers.rhtml | 38 | ||||
| -rw-r--r-- | app/views/help/privacy.rhtml | 28 | ||||
| -rw-r--r-- | app/views/help/requesting.rhtml | 38 | ||||
| -rw-r--r-- | app/views/help/unhappy.rhtml | 16 |
8 files changed, 85 insertions, 85 deletions
diff --git a/app/views/help/_sidebar.rhtml b/app/views/help/_sidebar.rhtml index 783d35983..2b7ed5647 100644 --- a/app/views/help/_sidebar.rhtml +++ b/app/views/help/_sidebar.rhtml @@ -1,19 +1,19 @@ <div id="right_column_flip"> <h2>Help pages</h2> <ul class="no_bullets"> - <li><%= link_to_unless_current "Introduction", "/help/about" %></li> - <li><%= link_to_unless_current "Making requests", "/help/requesting" %></li> - <li><%= link_to_unless_current "Your privacy", "/help/privacy" %></li> - <li><%= link_to_unless_current "FOI officers", "/help/officers" %></li> - <li><%= link_to_unless_current "About the software", "/help/alaveteli" %></li> - <li><%= link_to_unless_current "Credits", "/help/credits" %></li> - <li><%= link_to_unless_current "Programmers API", "/help/api" %></li> - <li><%= link_to_unless_current "Advanced search", "/advancedsearch" %></li> + <li><%= link_to_unless_current "Introduction", help_about_path %></li> + <li><%= link_to_unless_current "Making requests", help_requesting_path %></li> + <li><%= link_to_unless_current "Your privacy", help_privacy_path %></li> + <li><%= link_to_unless_current "FOI officers", help_officers_path %></li> + <li><%= link_to_unless_current "About the software", help_alaveteli_path %></li> + <li><%= link_to_unless_current "Credits", help_credits_path %></li> + <li><%= link_to_unless_current "Programmers API", help_api_path %></li> + <li><%= link_to_unless_current "Advanced search", advanced_search_path %></li> </ul> <h2 id="contact">Contact us</h2> <p>If your question isn't answered here, or you just wanted to let us know - something about the site, <a href="/help/contact">contact us</a>. + something about the site, <a href="<%= help_contact_path %>">contact us</a>. </p> </div> diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 9f75cac8b..477f0e750 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -41,13 +41,13 @@ </dd> <dt id="updates">How can I keep up with news about WhatDoTheyKnow?<a href="#updates">#</a> </dt> - <dd>We have a <a href="/blog">blog</a> and a <a href="https://twitter.com/whatdotheyknow">twitter feed</a>. + <dd>We have a <a href="<%= blog_path %>">blog</a> and a <a href="https://twitter.com/whatdotheyknow">twitter feed</a>. </dd> </dl> - <p><strong>Next</strong>, read about <a href="/help/requesting">making requests</a> --> + <p><strong>Next</strong>, read about <a href="<%= help_requesting_path %>">making requests</a> --> <div id="hash_link_padding"></div> </div> diff --git a/app/views/help/api.rhtml b/app/views/help/api.rhtml index facddce41..da6253f87 100644 --- a/app/views/help/api.rhtml +++ b/app/views/help/api.rhtml @@ -19,7 +19,7 @@ <dt>Linking to new requests</dt> <dd> <p>To encourage your users to make links to a particular public authority, use URLs of the form - <%= link_to new_request_to_body_url(:url_name => "liverpool_city_council") , new_request_to_body_url(:url_name => "liverpool_city_council") %>. + <%= link_to new_request_to_body_url(:url_name => "liverpool_city_council") , new_request_to_body_url(:url_name => "liverpool_city_council") %>. These are the parameters you can add to those URLs, either in the URL or from a form. <ul> @@ -34,7 +34,7 @@ <dd> <p>There are Atom feeds on most pages which list FOI requests, which you can use to get updates and links in XML format. Find the URL of the Atom feed in - one of these ways: + one of these ways: <ul> <li>Look for the <img src="/images/feed-16.png" alt=""> RSS feed links.</li> <li>Examine the <tt><link rel="alternate" type="application/atom+xml"></tt> tag in the head of the HTML. </li> @@ -43,7 +43,7 @@ <p>In particular, even complicated search queries have Atom feeds. You can do all sorts of things with them, such as query by authority, by file - type, by date range, or by status. See the <a href="/search">advanced search + type, by date range, or by status. See the <a href="<%= advanced_search_path %>">advanced search tips</a> for details. </dd> @@ -62,7 +62,7 @@ information about the list of events in the feed. </p> </dd> - + <dt>Spreadsheet of all authorities</dt> <dd> <p> @@ -73,7 +73,7 @@ </dd> </dl> - <p>Please <a href="/help/contact">contact us</a> if you need an API feature that isn't there yet. It's + <p>Please <a href="<%= help_contact_path %>">contact us</a> if you need an API feature that isn't there yet. It's very much a work in progress, and we do add things when people ask us to.</p> <div id="hash_link_padding"></div> diff --git a/app/views/help/contact.rhtml b/app/views/help/contact.rhtml index 37df68f49..fab5017b8 100644 --- a/app/views/help/contact.rhtml +++ b/app/views/help/contact.rhtml @@ -9,13 +9,13 @@ <% if !flash[:notice] %> <h2>Contact an authority to get official information</h2> <ul> - <li><a href="/new">Go here</a> to make a request, in public, for information + <li><a href="<%= new_request_path %>">Go here</a> to make a request, in public, for information from public authorities.</li> <li> Asking for private information about yourself? Please read our - <a href="/help/requesting#data_protection">help page</a>. + <a href="<%= help_requesting_path(:anchor => 'data_protection') %>">help page</a>. </li> </ul> @@ -25,10 +25,10 @@ <% if !flash[:notice] %> <ul> <li> - Please read the <a href="/help/about">help page</a> first, as it may - answer your question quicker. + Please read the <a href="<%= help_about_path %>">help page</a> first, as it may + answer your question quicker. </li> - + <li>We'd love to hear how you've found using this site. Either fill in this form, or send an email to <a href="mailto:<%=@contact_email%>"><%=@contact_email%></a> @@ -56,25 +56,25 @@ <% end %> <p> - <label class="form_label" for="contact_subject">Subject:</label> + <label class="form_label" for="contact_subject">Subject:</label> <%= f.text_field :subject, :size => 50 %> </p> <p> - <label class="form_label" for="contact_message">Message to website:</label> + <label class="form_label" for="contact_message">Message to website:</label> <%= f.text_area :message, :rows => 10, :cols => 60 %> </p> <% if !@last_request.nil? %> <p> - <label class="form_label" for="contact_message">Include link to request:</label> + <label class="form_label" for="contact_message">Include link to request:</label> <%=request_link(@last_request) %> <%= submit_tag "remove", :name => 'remove' %> </p> <% end %> <% if !@last_body.nil? %> <p> - <label class="form_label" for="contact_message">Include link to authority:</label> + <label class="form_label" for="contact_message">Include link to authority:</label> <%=public_body_link(@last_body) %> <%= submit_tag "remove", :name => 'remove' %> </p> diff --git a/app/views/help/officers.rhtml b/app/views/help/officers.rhtml index 3defec62f..b13e225fe 100644 --- a/app/views/help/officers.rhtml +++ b/app/views/help/officers.rhtml @@ -19,13 +19,13 @@ </p> <p>If you have privacy or other concerns, please read the answers below. You might also like to read the <a - href="/help/about">introduction to WhatDoTheyKnow</a> to find out more about what + href="<%= help_about_path %>">introduction to WhatDoTheyKnow</a> to find out more about what the site does from the point of view of a user. You can also search the site to find the authority that you work for, and view the status of any requests made using the site. <p>Finally, we welcome comments and - thoughts from FOI officers, please <a href="/help/contact">get in touch</a>. + thoughts from FOI officers, please <a href="<%= help_contact_path %>">get in touch</a>. </p> </dd> @@ -75,13 +75,13 @@ the authority by email. Any delivery failure messages will automatically appear on the site. You can check the address we're using with the "View FOI email address" link which appears on the page for the authority. <a - href="/help/contact">Contact us</a> if there is a better address we can + href="<%= help_contact_path %>">Contact us</a> if there is a better address we can use.</p> <p>Requests are sometimes not delivered because they are quietly removed by "spam filters" in the IT department of the authority. Authorities can make - sure this doesn't happen by asking their IT departments to "whitelist" + sure this doesn't happen by asking their IT departments to "whitelist" any email from <strong>@whatdotheyknow.com</strong>. - If you <a href="/help/contact">ask us</a> we will resend any request, + If you <a href="<%= help_contact_path %>">ask us</a> we will resend any request, and/or give technical details of delivery so an IT department can chase up what happened to the message. </p> @@ -159,7 +159,7 @@ </li> </ul> - <p>If you're getting really nerdy about all this, read the <a href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/detailed_specialist_guides/timeforcompliance.pdf">detailed ICO guidance</a>. + <p>If you're getting really nerdy about all this, read the <a href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/detailed_specialist_guides/timeforcompliance.pdf">detailed ICO guidance</a>. Meanwhile, remember that the law says authorities must respond <strong>promptly</strong>. That's really what matters.</p> @@ -173,14 +173,14 @@ extension when applying a <strong>public interest test</strong>. Information Commissioner guidance says that it should only be used in "exceptionally complex" cases - (<a href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/detailed_specialist_guides/foi_good_practice_guidance_4.pdf">FOI Good Practice Guidance No. 4</a>). + (<a href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/detailed_specialist_guides/foi_good_practice_guidance_4.pdf">FOI Good Practice Guidance No. 4</a>). WhatDoTheyKnow doesn't specifically handle this case, which is why we use the phrase "should normally have responded by" when the 20 working day time is - exceeded. + exceeded. </p> <p>The same guidance says that, even in exceptionally complex cases, no - Freedom of Information request should take more than <strong>40 working days</strong> + Freedom of Information request should take more than <strong>40 working days</strong> to answer. WhatDoTheyKnow displays requests which are overdue by that much with stronger wording to indicate they are definitely late. </p> @@ -191,7 +191,7 @@ of 40 working days even with the extension (the House of Lords <a href="http://www.publicwhip.org.uk/division.php?date=2000-10-17&number=1&house=lords">voted to remove</a> provision for such a time limit during the initial passage - of the UK Act through Parliament). + of the UK Act through Parliament). </p> </dd> @@ -199,7 +199,7 @@ <dd>Instead of email, you can respond to a request directly from your web browser, including uploading a file. To do this, choose "respond to request" at - the bottom of the request's page. <a href="/help/contact">Contact us</a> if it + the bottom of the request's page. <a href="<%= help_contact_path %>">Contact us</a> if it is too big for even that (more than, say, 50Mb). </dd> @@ -207,17 +207,17 @@ <dd>We consider what officers or servants do in the course of their employment to be public information. We will only remove content in exceptional - circumstances, see our <a href="/help/privacy#takedown">take down policy</a>. + circumstances, see our <a href="<%= help_privacy_path(:anchor => 'takedown') %>">take down policy</a>. </dd> <dt id="mobiles">Do you publish email addresses or mobile phone numbers? <a href="#mobiles">#</a> </dt> <dd><p>To prevent spam, we automatically remove most emails and some mobile numbers from - responses to requests. Please <a href="/help/contact">contact us</a> if we've - missed one. + responses to requests. Please <a href="<%= help_contact_path %>">contact us</a> if we've + missed one. For technical reasons we don't always remove them from attachments, such as certain PDFs.</p> <p>If you need to know what an address was that we've removed, please <a - href="/help/contact">get in touch with us</a>. Occasionally, an email address + href="<%= help_contact_path %>">get in touch with us</a>. Occasionally, an email address forms an important part of a response and we will post it up in an obscured form in an annotation. </dd> @@ -225,10 +225,10 @@ <dt id="copyright"><a name="commercial"></a>What is your policy on copyright of documents?<a href="#copyright">#</a> </dt> <dd>Our Freedom of Information law is "applicant blind", so anyone in the - world can request the same document and get a copy of it. + world can request the same document and get a copy of it. If you think our making a document available on the internet infringes your - copyright, you may <a href="/help/contact">contact us</a> and ask us + copyright, you may <a href="<%= help_contact_path %>">contact us</a> and ask us to take it down. However, to save tax payers' money by preventing duplicate requests, and for good public relations, we'd advise you not to do that. </dd> @@ -238,8 +238,8 @@ </dl> - <p><strong>If you haven't already</strong>, read <a href="/help/about">the introduction</a> --> - <br><strong>Otherwise</strong>, the <a href="/help/credits">credits</a> or the <a href="/help/api">programmers API</a> --> + <p><strong>If you haven't already</strong>, read <a href="<%= help_about_path %>">the introduction</a> --> + <br><strong>Otherwise</strong>, the <a href="<%= help_credits_path %>">credits</a> or the <a href="<%= help_api_path %>">programmers API</a> --> <div id="hash_link_padding"></div> </div> diff --git a/app/views/help/privacy.rhtml b/app/views/help/privacy.rhtml index bec0c8c23..8e5293892 100644 --- a/app/views/help/privacy.rhtml +++ b/app/views/help/privacy.rhtml @@ -10,7 +10,7 @@ <dd><p>We will not disclose your email address to anyone unless we are obliged to by law, or you ask us to. This includes the public authority that you are sending a - request to. They only get to see an email address + request to. They only get to see an email address @whatdotheyknow.com which is specific to that request. </p> <p>If you send a message to another user on the site, then it will reveal your email address to them. You will be told that this is going to happen.</p> @@ -35,7 +35,7 @@ Your name is tangled up with your request, so has to be published as well. It is only fair, as we're going to publish the name of the civil servant who writes the response to your request. Using your real name also helps people - get in touch with you to assist you with your research or to campaign with you. + get in touch with you to assist you with your research or to campaign with you. </p> <p>By law, you must use your real name for the request to be a valid Freedom of Information request. See the next question for alternatives if you do not want @@ -66,16 +66,16 @@ Information Commissioner later about the handling of your request. <ul> <li>Use a different form of your name. The guidance says that "Mr Arthur Thomas Roberts" can make a valid request as "Arthur Roberts", -"A. T. Roberts", or "Mr Roberts", but <strong>not</strong> as "Arthur" or "A.T.R.". +"A. T. Roberts", or "Mr Roberts", but <strong>not</strong> as "Arthur" or "A.T.R.". </li> <li>Women may use their maiden name.</li> <li>In most cases, you may use any name by which you are "widely known and/or is regularly used". <li>Use the name of an organisation, the name of a company, the trading name of a company, or the trading name of a sole trader. -<li>Ask someone else to make the request on your behalf. +<li>Ask someone else to make the request on your behalf. <li>You may, if you are really stuck, ask us to make the request on -your behalf. Please <a href="/help/contact">contact us</a> with +your behalf. Please <a href="<%= help_contact_path %>">contact us</a> with a good reason why you cannot make the request yourself and cannot ask a friend to. We don't have the resources to do this for everyone. </ul> @@ -88,19 +88,19 @@ ask a friend to. We don't have the resources to do this for everyone. <dd> <p>If a public authority asks you for your full, physical address, reply to them saying -that section 8.1.b of the FOI Act asks for an "address for correspondence", -and that the email address you are using is sufficient. +that section 8.1.b of the FOI Act asks for an "address for correspondence", +and that the email address you are using is sufficient. </p> <p> The Ministry of Justice has <a href="http://www.justice.gov.uk/guidance/foi-procedural-what.htm">guidance on this</a> – <em>"As well as hard copy written correspondence, requests that are -transmitted electronically (for example, in emails) are acceptable +transmitted electronically (for example, in emails) are acceptable ... If a request is received by email and no postal address is given, the email address should be treated as the return address." </em> </p> -<p>As if that isn't enough, the Information Commissioner's +<p>As if that isn't enough, the Information Commissioner's <a href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/foi_hints_for_practitioners_handing_foi_and_eir_requests_2008_final.pdf">Hints for Practitioners</a> say <em>"Any correspondence could include a request for information. If it is written (this includes e-mail), legible, gives the name of the applicant, an address for reply (which could be electronic), and includes a description of the information required, then it will fall within the scope of the legislation."</em> </p> @@ -141,10 +141,10 @@ see the section on <a href="#real_name">pseudonyms</a>.</p> <dt id="takedown">Can you take down personal information about me? <a href="#takedown">#</a> </dt> -<dd> +<dd> <p>If you see any personal information about you on the site which you'd like -us to remove or hide, then please <a href="/help/contact">let us know</a>. +us to remove or hide, then please <a href="<%= help_contact_path %>">let us know</a>. Specify exactly what information you believe to be problematic and why, and where it appears on the site.</p> @@ -165,8 +165,8 @@ which outweighs the public interest, and must demonstrate that efforts have been made to conceal the name on the organisation's own website.</p> <p>For all other requests we apply a public interest test to decide -whether information should be removed. -<a href="http://www.statutelaw.gov.uk/content.aspx?ActiveTextDocId=3190650"> Section 32</a> +whether information should be removed. +<a href="http://www.statutelaw.gov.uk/content.aspx?ActiveTextDocId=3190650"> Section 32</a> of the Data Protection Act 1998 permits us to do this, as the material we publish is journalistic. We cannot easily edit many types of attachments (such as PDFs, or Microsoft Word or Excel files), so we will usually ask @@ -177,7 +177,7 @@ that authorities resend these with the personal information removed.</p> </dl> -<p><strong>Learn more</strong> from the help for <a href="/help/officers">FOI officers</a> --> +<p><strong>Learn more</strong> from the help for <a href="<%= help_officers_path %>">FOI officers</a> --> <div id="hash_link_padding"></div> </div> diff --git a/app/views/help/requesting.rhtml b/app/views/help/requesting.rhtml index af8f2e45d..e7cfdd199 100644 --- a/app/views/help/requesting.rhtml +++ b/app/views/help/requesting.rhtml @@ -20,7 +20,7 @@ <li>Don't worry excessively about getting the right authority. If you get it wrong, they ought to advise you who to make the request to instead. </li> - <li>If you've got a thorny case, please <a href="/help/contact">contact us</a> for help.</li> + <li>If you've got a thorny case, please <a href="<%= help_contact_path %>">contact us</a> for help.</li> </ul> </dd> @@ -30,7 +30,7 @@ <dt id="missing_body">You're missing the public authority that I want to request from! <a href="#missing_body">#</a> </dt> <dd> - <p>Please <a href="/help/contact">contact us</a> with the name of the public authority and, + <p>Please <a href="<%= help_contact_path %>">contact us</a> with the name of the public authority and, if you can find it, their contact email address for Freedom of Information requests. </p> <p>If you'd like to help add a whole category of public authority to the site, we'd love @@ -47,11 +47,11 @@ <ul> <li> Those formally subject to the FOI Act</li> - <li> Those formally subject to the Environmental Regulations (a less well + <li> Those formally subject to the Environmental Regulations (a less well defined group)</li> <li> Those which voluntarily comply with the FOI Act</li> <li> Those which aren't subject to the Act but we think should be, on grounds - such as them having significant public responsibilities. + such as them having significant public responsibilities. </li> </ul> @@ -132,7 +132,7 @@ <p>Even if they are not prompt, in nearly all cases they must respond within 20 working days. If you had to clarify your request, or they are a school, or one or two other cases, then they may have more time - (<a href="/help/officers#days">full details</a>). + (<a href="<%= help_officers_path(:anchor => 'days') %>">full details</a>). <p>WhatDoTheyKnow will email you if you don't get a timely response. You can then send the public authority a message to remind them, and tell them if they @@ -158,24 +158,24 @@ checking that they received the request. It was sent to them by email. </li> <li>If they have not received it, the problem is most likely due to - "spam filters". Refer the authority to the measures in the answer - '<a href="/help/officers#spam_problems">I can see a request on WhatDoTheyKnow, but we never got it by email!</a>' - in the FOI officers section of this help. + "spam filters". Refer the authority to the measures in the answer + '<a href="<%= help_officers_path(:anchor => 'spam_problems') %>">I can see a request on WhatDoTheyKnow, but we never got it by email!</a>' + in the FOI officers section of this help. </li> <li>If you're still having no luck, then you can ask for an internal review, and then complain to the Information Commissioner about the authority. - Read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. + Read our page '<a href="<%= help_general_path(:action => 'unhappy') %>">Unhappy about the response you got?</a>'. </ul> </dd> <dt id="not_satifised">What if I'm not satisfied with the response? <a href="#not_satifised">#</a> </dt> <dd>If you didn't get the information you asked for, or you didn't get it in time, - then read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. + then read our page '<a href="<%= help_general_path(:action => 'unhappy') %>">Unhappy about the response you got?</a>'. </dd> <dt id="reuse">It says I can't re-use the information I got!<a href="#reuse">#</a> </dt> <dd> - <p>Authorities often add legal boilerplate about the + <p>Authorities often add legal boilerplate about the "<a href="http://www.opsi.gov.uk/si/si2005/20051515">Re-Use of Public Sector Information Regulations 2005</a>", which at first glance implies you may not be able do anything with the information. @@ -184,7 +184,7 @@ <p>You can, of course, write articles about the information or summarise it, or quote parts of it. We also think you should feel free to republish the information in full, just as we do, even though in theory you might not be - allowed to do so. See <a href="/help/officers#copyright">our policy on copyright</a>.</p> + allowed to do so. See <a href="<%= help_officers_path(:anchor => 'copyright') %>">our policy on copyright</a>.</p> </dd> @@ -199,7 +199,7 @@ the process is very similar. There are differences around time limits for compliance. See the <a href="http://www.itspublicknowledge.info/nmsruntime/saveasdialog.asp?lID=1858&sID=321">Scottish - Information Commissioner's guidance</a> for details.</p> + Information Commissioner's guidance</a> for details.</p> </dd> <dt id="data_protection">Can I request information about myself? <a href="#data_protection">#</a> </dt> @@ -216,7 +216,7 @@ website) explains how to do this.</p> <p>If you see that somebody has included personal information, perhaps - unwittingly, in a request, please <a href="/help/contact">contact us</a> + unwittingly, in a request, please <a href="<%= help_contact_path %>">contact us</a> immediately so we can remove it.</p> </dd> @@ -228,7 +228,7 @@ to read. </p> <p>You should contact the public authority directly if you would like to make a request in private. If you're interested in buying a system which helps - you manage FOI requests in secret, then <a href="/help/contact">contact us</a>. + you manage FOI requests in secret, then <a href="<%= help_contact_path %>">contact us</a>. </p> </dd> @@ -237,7 +237,7 @@ <dd> <p>Some public authorities, such as <a href="http://www.whatdotheyknow.com/body/south_east_water">South East Water</a>, don't come under the Freedom of Information Act, but do come under another law called - the Environmental Information Regulations (EIR). + the Environmental Information Regulations (EIR). </p> <p>It's a very similar law, so you make a request @@ -250,7 +250,7 @@ <p>You can, of course, request environmental information from other authorities. Just make a Freedom of Information (FOI) request as normal. The authority has a duty to work out if the Environmental Information Regulations - (EIR) is the more appropriate legislation to reply under. + (EIR) is the more appropriate legislation to reply under. </p> </dd> @@ -275,7 +275,7 @@ <dt id="moderation">How do you moderate request annotations? <a href="#moderation">#</a> </dt> - <dd> + <dd> <p>Annotations on WhatDoTheyKnow are to help people get the information they want, or to give them pointers to places they can go to help them act on it. We reserve the right to remove anything else. @@ -286,7 +286,7 @@ </dl> - <p><strong>Next</strong>, read about <a href="/help/privacy">your privacy</a> --> + <p><strong>Next</strong>, read about <a href="<%= help_privacy_path %>">your privacy</a> --> <div id="hash_link_padding"></div> </div> diff --git a/app/views/help/unhappy.rhtml b/app/views/help/unhappy.rhtml index 4f3c67b9e..2b00341c2 100644 --- a/app/views/help/unhappy.rhtml +++ b/app/views/help/unhappy.rhtml @@ -2,7 +2,7 @@ <% if !@info_request.nil? %> -<h1>Unhappy about the response you got +<h1>Unhappy about the response you got to your request '<%=request_link(@info_request) %>'? </h1> <% else %> @@ -58,10 +58,10 @@ authority, then <a href="http://www.itspublicknowledge.info/YourRights/HowToApp to the Scottish Information Commissioner</a>. </p> -<p>To make it easier to send the relevant information to the +<p>To make it easier to send the relevant information to the Information Commissioner, either <% if !@info_request.nil? %> - include a link to your request + include a link to your request <strong><%=h main_url(request_url(@info_request)) %></strong> <% else %> include a link to your request on <%= site_name %> @@ -86,8 +86,8 @@ get the information by <strong>other means...</strong></p> <ul> <li>Make a <strong>new FOI request</strong> for summary information, or for -documentation relating indirectly to matters in your refused request. -<a href="/help/contact">Ask us for ideas</a> if you're stuck.</li> +documentation relating indirectly to matters in your refused request. +<a href="<%= help_contact_path %>">Ask us for ideas</a> if you're stuck.</li> <li>If any <strong>other public authorities</strong> or publicly owned companies are involved, then make FOI requests to them.</li> <li>Write to <strong>your MP</strong> or other politician using <a @@ -95,13 +95,13 @@ href="http://www.writetothem.com">WriteToThem</a> and ask for their help finding the answer. MPs can write directly to ministers or departments, and can ask written questions in the House of Commons. Councillors in local authorities can talk directly to council officers.</li> -<li>Ask <strong>other researchers</strong> who are interested in a similar +<li>Ask <strong>other researchers</strong> who are interested in a similar issue to yours for ideas. You can sometimes find them by browsing this site; contact any registered user from their page. There may be an Internet forum or group that they hang out in. If it is a local matter, use <a -href="http://www.groupsnearyou.com">GroupsNearYou</a> to find such a +href="http://www.groupsnearyou.com">GroupsNearYou</a> to find such a forum.</li> -<li><strong>Start a pledge</strong> on <a href="http://www.pledgebank.com">PledgeBank</a> to get +<li><strong>Start a pledge</strong> on <a href="http://www.pledgebank.com">PledgeBank</a> to get others to act together with you. For example, you could arrange a meeting with staff from the authority. Or you could form a small local campaigns group. </ul> |