diff options
Diffstat (limited to 'docs/running/requests.md')
| -rw-r--r-- | docs/running/requests.md | 32 |
1 files changed, 16 insertions, 16 deletions
diff --git a/docs/running/requests.md b/docs/running/requests.md index e554fe763..3b4c6e44e 100644 --- a/docs/running/requests.md +++ b/docs/running/requests.md @@ -8,17 +8,17 @@ title: Managing requests <p class="lead"> Alaveteli makes it easy for a user to make a - <a href="{{ site.baseurl }}docs/glossary/#request" class="glossary__link">request</a>. + <a href="{{ page.baseurl }}/docs/glossary/#request" class="glossary__link">request</a>. As an - <a href="{{ site.baseurl }}docs/glossary/#super" class="glossary__link">administrator</a>, + <a href="{{ page.baseurl }}/docs/glossary/#super" class="glossary__link">administrator</a>, there are some things about that request you can change once it’s been created. </p> A request is automatically created when a user submits and (where necessary) confirms it. Alaveteli sends it to the -<a href="{{ site.baseurl }}docs/glossary/#authority" class="glossary__link">authority</a> +<a href="{{ page.baseurl }}/docs/glossary/#authority" class="glossary__link">authority</a> responsible and handles any -<a href="{{ site.baseurl }}docs/glossary/#response" class="glossary__link">responses</a>. +<a href="{{ page.baseurl }}/docs/glossary/#response" class="glossary__link">responses</a>. Usually this process runs without needing any intervention from an administrator. But sometimes you'll want to change some aspect of the request, or the way Alaveteli is handling it. @@ -35,7 +35,7 @@ or the way Alaveteli is handling it. ## What state is the request in? Every request moves through a series of -<a href="{{ site.baseurl }}docs/glossary/#state" class="glossary__link">states</a>, +<a href="{{ page.baseurl }}/docs/glossary/#state" class="glossary__link">states</a>, indicating its progress. Usually a new request will be in the `waiting_response` state until something happens to change that — for example, a response is received. @@ -87,7 +87,7 @@ for how to change these settings. ## Changing things about a request To change any of these settings, go to the -<a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin interface</a>, +<a href="{{ page.baseurl }}/docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Requests**, then click on the title of the request you want to affect. Click the **Edit metadata** button. @@ -179,12 +179,12 @@ Click the **Edit metadata** button. </li> <li> <code>holding pen</code>: responses are put in the - <a href="{{ site.baseurl }}docs/glossary/#holding_pen" class="glossary__link">holding pen</a> + <a href="{{ page.baseurl }}/docs/glossary/#holding_pen" class="glossary__link">holding pen</a> for an administrator to deal with </li> <li> <code>blackhole</code>: responses are destroyed by being sent to a - <a href="{{ site.baseurl }}docs/glossary/#blackhole" class="glossary__link">black hole</a> + <a href="{{ page.baseurl }}/docs/glossary/#blackhole" class="glossary__link">black hole</a> </li> </ul> </td> @@ -194,7 +194,7 @@ Click the **Edit metadata** button. What state is it in? </td> <td> - See <a href="{{ site.baseurl }}docs/customising/states/">more about + See <a href="{{ page.baseurl }}/docs/customising/states/">more about request states</a>, which can be customised for your installation. <p> You can force the state of the request by choosing it explicitly. @@ -240,10 +240,10 @@ Click the **Edit metadata** button. </p> <p> Although it’s a little more complex than tags on requests, - <a href="{{ site.baseurl }}docs/glossary/#category" class="glossary__link">categories</a> + <a href="{{ page.baseurl }}/docs/glossary/#category" class="glossary__link">categories</a> also use tags: see - <a href="{{ site.baseurl }}docs/running/categories_and_tags/">more about tags</a> + <a href="{{ page.baseurl }}/docs/running/categories_and_tags/">more about tags</a> for a little more information. </p> </td> @@ -258,12 +258,12 @@ a user may send a request to the wrong authority. In that situation, you can change the authority on the request and then resend it to the correct authority. To resend a request, go to -the <a href="{{ site.baseurl }}docs/glossary/#admin" +the <a href="{{ page.baseurl }}/docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Requests**, then click on the name of the request you want to change. Go to the **Outgoing messages** heading. Click the chevron next to the first outgoing message, which is the initial request. A panel of information about that message will appear. Click on the **Resend** button. To send a request to a different authority, go to -the <a href="{{ site.baseurl }}docs/glossary/#admin" +the <a href="{{ page.baseurl }}/docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Requests**, then click on the name of the request you want to change. In the **Request metadata** section, there is a line which shows the authority. Click the @@ -285,7 +285,7 @@ You can hide an entire request. Typically you do this if it's not a valid Freedom of Information request (for example, a request for personal information), or if it is vexatious. -Go to the <a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin interface</a>, +Go to the <a href="{{ page.baseurl }}/docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Requests**, then click on the title of the request you want. You can hide it in one of two ways: @@ -344,12 +344,12 @@ destroyed as well. <a href="#hiding-a-request">hide the request</a> instead. </div> -Go to the <a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin interface</a>, +Go to the <a href="{{ page.baseurl }}/docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Requests**, then click on the title of the request you want to delete. Click the **Edit metadata** button. Click on the red **Destroy request entirely** button at the bottom of the page. Responses to a deleted request will be sent to the -<a href="{{ site.baseurl }}docs/glossary/#holding_pen" class="glossary__link">holding pen</a>. +<a href="{{ page.baseurl }}/docs/glossary/#holding_pen" class="glossary__link">holding pen</a>. |