diff options
Diffstat (limited to 'docs')
| -rw-r--r-- | docs/running/admin_manual.md | 34 |
1 files changed, 29 insertions, 5 deletions
diff --git a/docs/running/admin_manual.md b/docs/running/admin_manual.md index ae5a2d71f..78f502588 100644 --- a/docs/running/admin_manual.md +++ b/docs/running/admin_manual.md @@ -688,9 +688,17 @@ Enter some text in the in the ‘Ban text’ box to explain why they have been b ### Allowing a user to make more requests -Alaveteli has a config setting <code><a href="{{ site.baseurl }}docs/customising/config/#max_requests_per_user_per_day">MAX_REQUESTS_PER_USER_PER_DAY</a></code>, which determines the maximum number of requests that a normal user can make in a day. If they try to make more than this number of requests within a 24 hour period, they will see a message telling them that they have hit the limit, and encouraging them to use the contact form if they feel they have a good reason to ask for the request limit to be lifted. - -To lift the request limit for a particular user, go to the <a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Users**, then click on the name of the user you want to lift the request limit for. Click the **Edit** button. Tick the checkbox **No rate limit**, and click the **Save** button. +Alaveteli has a config setting <code><a href="{{ site.baseurl }}docs/customising/config/#max_requests_per_user_per_day">MAX_REQUESTS_PER_USER_PER_DAY</a></code>, +which determines the maximum number of requests that a normal user can +make in a day. If they try to make more than this number of requests +within a 24 hour period, they will see a message telling them that they +have hit the limit, and encouraging them to use the contact form if they +feel they have a good reason to ask for the request limit to be lifted. + +To lift the request limit for a particular user, go to the <a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin +interface</a>, click on **Users**, then click on the name of the user +you want to lift the request limit for. Click the **Edit** button. Tick +the checkbox **No rate limit**, and click the **Save** button. ### Batch requests @@ -710,9 +718,25 @@ To enable batch requests on your site, first you must set <code><a href="{{ site.baseurl }}docs/customising/config/#allow_batch_requests">ALLOW_BATCH_REQUESTS</a></code> to <code>true</code> in <code>general.yml</code>. -This does not allow anyone to make batch requests yet. You must still enable this for each user on an individual basis. To do this, go to the <a href="{{ site.baseurl }}docs/glossary/#admin" class="glossary__link">admin interface</a>, click on **Users**, then click on the name of the user who wants to make batch requests. Click the **Edit** button. Tick the checkbox **Can make batch requests**, and click the **Save** button. +This does not allow anyone to make batch requests yet. You must still +enable this for each user on an individual basis. To do this, go to the +<a href="{{ site.baseurl }}docs/glossary/#admin" +class="glossary__link">admin interface</a>, click on **Users**, then +click on the name of the user who wants to make batch requests. Click +the **Edit** button. Tick the checkbox **Can make batch requests**, and +click the **Save** button. + +If you've enabled batch requests for a user, when they start to make a +request, in addition to the box where they can select an authority, they +will see a link to "make a batch request". When the request is sent, +Alaveteli will make a request page for this request for each authority, +as if the user had made individual requests. + +### Resending a request or sending it to a different authority + +If you have corrected the email address for an authority, you may want to resend an existing request to that authority to the new email address. Alternatively, a user may send a request to the wrong authority. In that situation, you may want to change the authority on the request and then resend it to the correct authority. For instructions, see +[resending a request or sending it to a different authority]({{ site.baseurl }}docs/running/requests/#resending-a-request-or-sending-it-to-a-different-authority). -If you've enabled batch requests for a user, when they start to make a request, in addition to the box where they can select an authority, they will see a link to "make a batch request". When the request is sent, Alaveteli will make a request page for this request for each authority, as if the user had made individual requests. ### Hiding a request |