From d722a1df931ee0e6cc4ef2a2a3c84c08b8155319 Mon Sep 17 00:00:00 2001 From: Dave Whiteland Date: Tue, 10 Feb 2015 12:34:47 +0000 Subject: Add page explaining holding pen, update links in glossary and admin_guide --- docs/running/admin_manual.md | 7 +++++++ 1 file changed, 7 insertions(+) (limited to 'docs/running/admin_manual.md') diff --git a/docs/running/admin_manual.md b/docs/running/admin_manual.md index dbe8be3d1..3b05a5400 100644 --- a/docs/running/admin_manual.md +++ b/docs/running/admin_manual.md @@ -367,6 +367,12 @@ message under the title *Things to do*: Click on that message — you'll see a list of all the messages that need your attention. Click on any one of them to see the details. +
+ If the message does not belong to any request, you can delete it instead. + Simply click on the Destroy Message button instead of + redelivering it. +
+ When you inspect a message, you may see a guess made by Alaveteli as to which request the message belongs to. Check this request. If the guess is right — the incoming email really is a response to that request — @@ -404,6 +410,7 @@ another request** button. The message will now be associated with the correct request. It is no longer in the holding pen, and is shown instead on the public request page. + ### Rejecting spam that arrives in the holding pen Alaveteli maintains a -- cgit v1.2.3